At Alcon, we're passionate about enhancing sight and helping people see brilliantly. With more than 25,000 associates, we innovate fearlessly, champion progress, and act swiftly to impact global eye health. We foster an inclusive culture, recognizing your contributions and offering opportunities to grow your career like never before. Together, we make a difference in the lives of our patients and customers. Are you ready to join us?
This role is part of Alcon's Quality & Regulatory Affairs function, a team that ensures our products are in compliance with global, local, and internal regulations and meet the strictest standards of quality as we help people see brilliantly. The Associate I, Quality Operations (Science/Tech/Engineering Path), is primarily responsible for handling complex tasks and contributing to advanced quality management projects in manufacturing and distribution. You will monitor product quality, resolve non-conformances, and maintain documentation while applying scientific and engineering principles to innovate.
In this role, a typical day will include:
- Handle complex tasks and contribute to advanced quality management projects using your expertise and problem-solving skills
- Make significant decisions within your project area to influence outcomes
- Monitor product quality at various stages and resolve non-conformances promptly
- Maintain relevant documentation and records
- Apply scientific and engineering principles to solve problems and innovate
- Actively participates in Production Triage team as the lead Quality member by providing direction and support to the non-conformance process, product quarantine as non-conformances arises. Ensure nonconformance reports are initiated per established requirements, and applicable activities are identified and implemented
- Responsible for performing Product Quarantine activities, such as entering product into quarantine, completing quarantine documentation, reviewing/dispositioning non-conformance records for quarantine release and removal of product from quarantine area
- Stay current with advances in the field and take an agile approach to problem-solving by testing, iterating, and refining solutions
- Adhere to GxP regulations by following Standard Operating Procedures (SOPs), maintaining accurate documentation, ensuring quality control, and completing required training
- Audit personnel and processes in manufacturing areas for practice versus procedures and against current regulatory requirements (FDA, ISO, etc.). Analyze audit results for trends and provide feedback to QA OP’s Management and QA team
- Commit to continuous improvement and compliance with regulatory requirements, meeting individual job requirements and contributing to overall organizational compliance
- Interact in a team environment with Operations, Quality Engineering, Compliance, and Engineering personnel and participate in work groups to help improve the process and increase product quality while keeping within compliance with site Quality Systems procedures
- All associates must adhere to GxP regulations by strictly following Standard Operating Procedures (SOPs), maintaining accurate and complete documentation, ensuring rigorous quality control, and completing all required training
- Associates are responsible for meeting their individual job requirements and contributing to the overall compliance of the organization
- Compliance with regulatory requirements and a commitment to continuous improvement are essential to our operations
- Complete all required training and meet individual job requirements to contribute to the overall compliance of the organization
WHAT YOU’LL BRING TO ALCON:
- High School Diploma or Equivalent; bachelor’s degree preferred
- The ability to fluently read, write, understand and communicate in English
- 3 Years of Relevant Experience
- Location: Onsite-Johns Creek, Georgia - JCM
- Schedule: 1st Shift: Monday – Friday, 8:00AM – 5:00PM EST
- Travel Requirements: N/A
- Sponsorship & Relocation: Not Available
HOW YOU CAN THRIVE AT ALCON:
- Collaborate with teammates to share standard processes and learnings as work evolves!
- See your career like never before with focused growth and development opportunities!
- Join Alcon’s mission to provide outstanding, innovative products and solutions to improve sight, improve lives, and grow your career!
- Alcon provides robust benefits package including health, life, retirement, flexible time off for exempt associates, PTO for hourly associates, and much more!
Alcon Careers
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ATTENTION: Current Alcon Employee/Contingent Worker
If you are currently an active employee/contingent worker at Alcon, please click the appropriate link below to apply on the Internal Career site.
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ALCON IS AN EQUAL OPPORTUNITY EMPLOYER AND PARTICIPATES IN E-VERIFY
Alcon takes pride in maintaining an inclusive environment that values different perspectives and our policies are non-discriminatory in recruitment, hiring, training, promotion or other employment practices for reasons of race, color, religion, gender, national origin, age, sexual orientation, marital or veteran status, disability, or any other legally protected status. Alcon is also committed to working with and providing reasonable accommodation to individuals with disabilities. If, because of a medical condition or disability, you need a reasonable accommodation for any part of the application process, or in order to perform the essential functions of a position, please send an email to [email protected] and let us know the nature of your request and your contact information.
Skills Required
- High school diploma or equivalent
- Bachelor's degree
- Fluent ability to read, write, understand, and communicate in English
- Three years of relevant experience
- Ability to work onsite in Johns Creek, Georgia
Alcon Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Alcon and has not been reviewed or approved by Alcon.
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Retirement Support — Retirement benefits are framed as unusually strong, pairing a 401(k) match with an additional employer-funded retirement plan contribution. Stock purchase access and performance bonuses are also positioned as meaningful components of total rewards.
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Healthcare Strength — Health coverage is described as comprehensive across medical, dental, vision, life, disability, and mental health support. Distinctive vision-related perks, including free contact lenses in some cases, reinforce the perceived strength of the health-and-wellness offering.
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Leave & Time Off Breadth — Time-off offerings are characterized as robust, including paid holidays, PTO/vacation, paid sick time, and parental leave. Flexible time off for certain exempt roles and reported year-end shutdown periods further strengthen perceived coverage.
Alcon Insights
What We Do
Alcon helps people see brilliantly. As the global leader in eye care with a heritage spanning more than seven decades, we offer the broadest portfolio of products to enhance sight and improve people’s lives. Our Surgical and Vision Care products touch the lives of more than 260 million people in over 140 countries each year living with conditions like cataracts, glaucoma, retinal diseases and refractive errors. Our more than 20,000 associates are enhancing the quality of life through innovative products, partnerships with eye care professionals and programs that advance access to quality eye care.
