QA Analyst

Description

Hello, we’re Augeo, a global leader in enterprise-level engagement and loyalty platform technology, delivering compelling experiences and fostering meaningful connections for employees, consumers, members, and channel partners across many industries and verticals. We serve hundreds of clients, including 65 Fortune 500 companies, representing millions of end users. We are thought leaders and disruptors who think differently and creatively, built by entrepreneurs, operators, and innovators.

At Augeo, we’re passionate about providing an inclusive workplace that values diversity and our sustainability initiatives. Everyone is welcome - our employees are comfortable bringing their authentic whole selves to work. Be you, reach your full potential.

We work hard, we play hard, and, most importantly, we care to our core about our teams and each other. We over-communicate around everything...especially while we navigate our new hybrid world.

Summary

This role will play a pivotal part in ensuring the quality of Augeo’s SaaS workplace engagement platform. An Augeo QA Analyst is responsible for testing changes to the platform to minimize the number of defects that get into production and partnering with others to perform acceptance, regression, and smoke testing. You will be helping to write test cases and test fixtures, perform test runs, and guiding automation engineers on the correct way to automate regression and smoke tests. You will also be expected to leverage AI tools to enhance testing efficiency, using AI-assisted test case generation, defect analysis, and intelligent test prioritization to maximize coverage. Additionally, you will be acting as the gatekeeper for changes and a decision maker on what will be getting into our customers’ hands on each release. You will be required to work within our change and test management tools and collaborate with Augeo’s application and data development teams, as well as “the business”. 

Who You Are

An innovator who brings ideas to the table, works hard, tells your story, and builds new tech - someone who is a genuine collaborator who contributes to the team and helps accomplish amazing things in a high-energy and dynamic environment.

High-level Job Requirements

• Manage quality across all application tiers: back-end, business, and front-end
• Support existing applications by reproducing reported defects
• Participate in design and code reviews and ensure adherence to best practices
• Communicate continuously with business stakeholders, developers, and QA
• Embrace Augeo’s CORE values - Collaborative, Objective, Responsive, and Earnest in all areas
• Leverage AI-powered tools to assist with test case creation, defect pattern analysis, and regression test prioritization

Competencies

• Strong written and verbal communication skills, including technical writing skills
• Fundamental analytical, conceptual thinking, and problem-solving abilities
• Forward thinking on ways to improve product-related challenges with an eye toward delivering value to the end user
• Experience prioritizing initiatives based on internal and client business needs

Desired Technical Skills

• Ability to come up with methods to find defects – entering negative numbers and emojis when testing numeric user input, for example
• Diverse skills, including novice data querying skills such as SQL, JMeter, and Selenium familiarity, to support QA automation initiatives
• Familiarity with AI coding assistants (GitHub Copilot, Cursor, Claude Code, or similar tools) is a plus
• Familiarity with front-end technologies such as HTML and CSS, JavaScript, JQuery, and AJAX

Education and Experience

• Two-year or four-year college degree from a regionally accredited college or university preferred
• Experience with iterative test planning and execution
• Experience with large-scale performance testing and tools
• Experience in a SOC 2 Type II certified environment

Work Environment

This position operates in a professional office environment and routinely uses standard office equipment such as laptop computers and smartphones.

Physical Demands

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.

While performing the duties of this job, the employee is occasionally required to stand; walk; sit; use hands to finger, handle, or feel objects, tools, or controls; reach with hands and arms; climb stairs; balance; stoop, kneel, crouch, or crawl; talk or hear; and taste or smell. The employee must occasionally lift or move up to 20 pounds. Specific vision abilities required by the job include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus.

Travel

Travel is primarily local during the business day, although occasional out-of-area and overnight travel may be expected for team gatherings, client engagements, or executive off-sites.

Benefits of joining team Augeo 

• We offer Medical, Dental and Vision coverage with additional perks through third party vendors offering more virtual and in person care at your fingertips (must be in select locations) 
• We offer paid Long-Term disability and Life Insurance 
• HSA/FSA plans 
• We offer varying voluntary benefits such as critical, hospital, pet coverage and much more 
• Employee benefit education, campaigns and wellness opportunities 
• 401k retirement matching and financial planning resources 
• Education reimbursement 
• Several EAP resources 
• 13 paid holidays and PTO time 
• Rewards, incentives and gamification for birthdays, Work-aversery's, professional and personal milestones, company involvement and kudos 
• Employee referral bonuses 
• Employee group opportunities 
• Fun, casual and flexible working environment that embraces the hybrid workstyle 
• Career growth opportunities 
• Summer internship program

*St. Paul MN Preferred, but open to remote (If you are in KS or MN, we require employees to be in office part-time. If not in either state, this position has the capacity to be remote.)