Forward Deployed Engineer

Reposted 11 Days Ago
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Hiring Remotely in Toronto, ON, CAN
In-Office or Remote
Mid level
Information Technology • Software • Analytics
The Role
The QA Analyst is responsible for designing QA processes, collaborating with teams on testing standards, performing functional and integration testing, and coaching best practices to ensure software quality in a fast-paced SaaS environment.
Summary Generated by Built In
About Nue.io
Nue is the AI-powered revenue architecture platform that unifies CPQ, billing, and revenue lifecycle management into a single system. It enables companies to simplify complex pricing, automate monetization, and gain full control over how they generate and scale revenue. Working with customers such as OpenAI, Chilipiper, Glean, HootSuite, and Mews. Nue helps sales, operations, and finance teams gain revenue acceleration, operational efficiency and revenue controls at speed and scale.

What You'll Do:
We are looking for a senior, customer-facing Forward Deployed Engineer to work directly with our customers on-site to design, build, and deploy solutions that power their end-to-end quote-to-cash workflows. This role sits at the intersection of product, engineering, and customer success, and is critical to ensuring our platform delivers real, measurable outcomes in complex, real-world environments.

Unlike traditional implementation roles, this position requires a high degree of ownership, technical depth, and business understanding. You will not only implement solutions, you will define them.

Responsibilities:
  • Partner directly with customers (often on-site) to understand their business processes, pain points, and requirements across the quote-to-cash lifecycle
  • Design and build custom solutions on top of the Nue platform to address complex, ambiguous use cases
  • Own the end-to-end delivery of customer solutions (from discovery and design through deployment and iteration)
  • Translate business requirements into technical implementations, including integrations, workflows, and automation
  • Work closely with Product and Engineering to surface gaps, influence roadmap, and help shape the evolution of the platform
  • Collaborate with Product Engineers to transition custom solutions into scalable, reusable product capabilities
  • Act as a trusted technical advisor to customers, guiding best practices and ensuring long-term success


What You'll Bring:
  • 5–10+ years of experience in a technical, customer-facing role (e.g., solutions engineering, forward deployed engineering, technical consulting)
  • Strong understanding of quote-to-cash processes (CPQ, billing, revenue, ERP/CRM integrations)
  • Proven ability to design and build solutions in ambiguous environments with minimal structure
  • Hands-on technical experience (e.g., APIs, scripting, data modeling, integrations)
  • Experience working directly with enterprise customers and senior stakeholders
  • Ability and willingness to work on-site with customers as needed (with primary focus on San Francisco and New York)
  • Strong communication skills with the ability to bridge technical and business audiences


Why This Role:
  • Not a traditional implementation role - you will define and solve problems that don’t yet have standard solutions
  • High ownership - you are responsible for the customer outcome, not just delivery tasks
  • Deep product influence - your work directly informs what gets built into the core platform
  • On the ground with customers - you will be embedded in real customer environments, solving real problems

What We Offer:
  • Competitive compensation and benefits that reward your talent and impact.
  • Comprehensive health, vision, dental, and life insurance 
  • A front-row seat in the Silicon Valley tech ecosystem, where you’ll work on cutting-edge challenges shaping the future of SaaS, finance, and payments.
  • The opportunity to build truly groundbreaking products — your work won’t just support the business; it will influence how companies around the world monetize and grow.
  • A high-energy, collaborative culture where smart, supportive teammates push each other to learn fast, think boldly, and do the best work of their careers.
  • Room to grow, lead, and make your mark in a fast-scaling company that values creativity, ownership, and ambition.


Nue.IO is an equal opportunity employer and welcome people of diverse backgrounds, perspectives, and skills.

We will work with applicants to provide accommodations at any stage of the hiring process.

If you require accommodations during the interview process, please email your Talent Partner, and we will work with you to meet your needs.


Skills Required

  • Experience in QA/testing roles in SaaS or enterprise software environments
  • Prior experience in the Quote-to-Cash space including knowledge of CPQ, billing, invoicing
  • Strong functional testing experience
  • Experience with data migration testing
  • Solid integration testing experience, including API testing
  • Strong SQL skills with ability to write complex queries
  • Scripting knowledge for test automation
  • Experience with testing tools and frameworks
  • Understanding of Salesforce platform
  • Strong analytical and problem-solving skills
  • Ability to work independently
  • Excellent communication and coaching skills
  • Experience facilitating design reviews and requirements discussions
  • Ability to document issues clearly
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The Company
HQ: San Francisco, CA
175 Employees
Year Founded: 2019

What We Do

Nue is an easy-to-manage, omni-channel Quote-to-Revenue Platform that meets the needs of companies looking to innovate and manage their revenue lifecycles end-to-end. With Nue, all go-to-market teams accelerate sales with innovative and flexible pricing models, out-of-the-box customer lifecycle management, and seamless billing – all while delivering complete revenue visibility and accurate analytics to finance.

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