QA Analyst

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3 Locations
In-Office or Remote
Artificial Intelligence • Healthtech
The Role

Who are Heidi

Heidi is on a mission to halve the time it takes to deliver world-class care. 

We believe that by 2050, every clinician will practice with AI systems that free them from administrative burdens and increase the quality and accessibility of care to patients across the world. 

Built for clinicians, by clinicians, at the core of Heidi is its people. We are an eclectic bunch of inventors, builders, scientists, nurses, doctors, mathematicians, designers, creatives, and high-agency executors.

 We achieve in 6 months what it takes our competitors 4 years to do. In just 12 months, 20 million patient consults were supported by Heidi, and we’re now powering more than 1 million consults every week.

With our most recent $16.6MM round of funding from leading VC firms, we’re geared up to supercharge our ambitious global growth, starting with the US, Canada, UK and Europe - and we need great people like you to get there. Ready for the challenge?

Therefore we’re hiring a QA Analyst , a testing ninja to support our international expansion  efforts of our clinical AI products.

What you’ll do:

  • Writing and executing application tests, producing, or contributing to customer-facing documentation, including release notes.

  • Testing end-to-end user flows and processes for our clinical AI products

  • Utilizing both manual and automated testing methodologies.

  • Conducting systems integration testing for web applications and mobility.

  • Analyzing functional requirements to create relevant test cases.

  • Troubleshooting and identifying specific failure conditions.

  • Recognizing potential product risks for targeted testing.

  • Reporting testing outcomes to the Manager and stakeholders.

  • Utilizing tools for tracking bugs and issues.

What we will look for:

  • Minimum 3-5 years' of experience as a QA Analyst

  • Knowledge of end to end user flows and processes for our clinical AI products

  • Tooling  used in both manual and automated testing and when they should be applied

  • Hands-on in systems integration testing for web applications, mobility, and portals.

  • Analysing of functional requirements to  create relevant test cases.

  • Skilled in troubleshooting and identifying specific failure conditions.

  • Intermediate-level skills in SQL Server databases.

  • Capable of identifying potential product risks for targeted testing.

  • Responsible for reporting testing outcomes to the Manager and stakeholders.

  • A passion for your work with investigative, analysis and problem solving ability

Why you will flourish with us 🚀?

  • Flexible hybrid working environment, with 3 days in the office.

  • Additional paid day off for your birthday and wellness days

  • Special corporate rates at Anytime Fitness for Melbourne, Sydney tbc.

  • A generous personal development budget of $500 per annum

  • Learn from some of the best engineers and creatives, joining a diverse team

  • Become an owner, with shares (equity) in the company, if Heidi  wins, we all win

  • The rare chance to create a global impact  as you immerse yourself in one of Australia’s leading healthtech startups 

  • If you have an impact quickly, the opportunity to fast track your startup career!

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The Company
HQ: Cremorne, Victoria
112 Employees
Year Founded: 2019

What We Do

Heidi Health is the team behind the world’s most loved AI scribe used daily by tens of thousands of clinicians in over 50 countries scribing millions of consults every month. Where other scribes end at transcription, Heidi is just getting started. Heidi’s real power is its ability to personalize notes with customized templates, create any healthcare document with a simple prompt, enable seamless team collaboration through shared sessions for multi-disciplinary care and more. From solo practitioners to large hospital networks, primary care to neurology to OBGYN, Heidi adapts to unique workflows across all specialties. Heidi is safe for every clinician to use with HIPAA and NHS compliance fortified with SOC2 and ISO 27001 security. Join the revolution at www.heidihealth.com – scribing is free, and it’s just the beginning.

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