QA Analyst

Posted 2 Days Ago
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Madrid, Comunidad de Madrid, ESP
Hybrid
Mid level
Software • Analytics • App development
Hivebrite is an all-in-one community management and engagement platform, powering impactful communities.
The Role
Owns manual quality assurance for a SaaS platform, including functional, regression, exploratory, usability, and edge-case testing. The role plans test coverage, manages bugs through resolution, validates fixes, documents test activity, and prioritizes work based on risk and product usage. It collaborates closely with developers, product managers, and automation engineers within Agile sprints. The analyst also contributes to performance and accessibility testing, QA process improvement, and the use of AI tools to improve documentation, bug analysis, and testing efficiency.
Summary Generated by Built In

Hivebrite is an all-in-one community management and engagement platform. Our mission is to provide organizations with the tools they need to create impactful communities. 

Our SaaS platform serves customers across a variety of industries including higher education, non-profit, and corporate. Founded in 2015, today we count more than 900 customers worldwide - including Boeing, the Obama Foundation, the National Academy of Sciences, the University of Notre Dame, the U.S. Naval Academy, the British Heart Foundation, the Imperial College London, the P&G Alumni France, and Le Wagon Alumni.

We employ over 170 people across our entities in Paris, New York, the UK, and Sydney, and 30+ nationalities are represented in our team! 🌍 

At Hivebrite, we believe in the importance of balancing your work commitments and personal life. You’re able to have a real impact on meaningful communities while prioritizing your personal life and goals. Our work policy encourages a healthy work-life harmony with a flexible schedule.We also have many initiatives to keep our global team connected, offering opportunities to meet and socialize with team members virtually and in-person! 👋

For these reasons, we were awarded Best Hybrid Place to Work by BuiltIn in the US and Choose My Company and HappyIndex at Work in France last year! 🏆 
Find out everything about us here! 

Jump aboard, and join the hive! 🚀 

🌟🌟🌟 YOUR ROLE WILL BE: 

We're looking for a QA Analyst to join our Product & Engineering team. You'll be responsible for ensuring the quality and reliability of the Hivebrite platform through thorough manual testing, clear documentation, and close collaboration with developers and product managers.

This role goes beyond test execution. You'll take ownership of quality within your squad's functional scope, contribute to test planning, drive bug resolution, and actively look for ways to improve how we test — including leveraging AI tools. You'll be a key partner in shipping features that our customers can rely on.

🌟 YOUR MISSION WILL BE: 

Testing & Quality Assurance

  • Design and execute detailed manual test cases covering functional, usability, and edge-case scenarios for your squad's features.

  • Perform regression testing to ensure new changes don't break existing functionality.

  • Contribute to test planning by defining test objectives, scope, and strategy alongside developers and product managers.

  • Conduct exploratory testing to uncover issues that scripted tests might miss.

  • Begin contributing to non-functional testing areas such as performance and accessibility, with guidance from senior team members.

Bug Management & Problem Solving

  • Own the full bug lifecycle within your functional scope — from identification and clear documentation in Jira, through triage, to resolution tracking.

  • Collaborate with developers on root cause analysis and validate fixes thoroughly.

  • Use insights from production bugs to review and strengthen existing test cases, closing coverage gaps.

  • Prioritize testing efforts based on risk, production usage patterns, and feature criticality.

  • Participate in refinements and "3 amigos" sessions during the design phase, bringing a QA perspective to spot risks early.

Delivery & Efficiency

  • Plan and execute QA activities within sprint timelines, ensuring quality without becoming a bottleneck.

  • Adapt to shifting priorities during sprints and releases while maintaining test coverage.

  • Proactively identify ways to improve your own efficiency — whether through better tooling, workflow adjustments, or AI-assisted approaches.

  • Collaborate with automation engineers to ensure automated tests correctly cover the functional scope under test, and flag areas that need improvement.

Communication & Documentation

  • Maintain clear, well-structured test documentation in Qase — including test plans, cases, and execution reports.

  • Provide concise updates on test progress, risks, and blockers through Slack, Jira, and Confluence.

  • Contribute to team meetings, stand-ups, and QA workshops with actionable insights.

  • Deliver live demos to present test plans, coverage, or key findings to stakeholders.

AI & Continuous Improvement

  • Use AI assistants (Claude, Dust) and Omni to accelerate test documentation, support bug analysis, and explore quality metrics.

  • Experiment with AI-supported test execution tools to reduce manual testing time.

  • Suggest improvements to QA processes, tools, and workflows based on hands-on experience.

  • Begin sharing AI best practices with the team and contribute ideas for new assistants or automation where they bring real value.

🌟 YOU MIGHT BE A FIT IF: 

Must-Have

  • 3–5 years of experience in a QA Analyst or similar role, ideally in a SaaS or web application environment.

  • Strong experience with manual testing methodologies — functional, regression, exploratory, and edge-case testing.

  • Proficiency with test management tools (Qase or equivalent) and issue-tracking systems (Jira, including JQL and dashboard creation).

  • Solid ability to document bugs clearly with reproduction steps, expected vs. actual behavior, and supporting evidence (logs, screenshots).

  • Experience collaborating in Agile/Scrum teams — comfortable with sprint ceremonies, backlog refinement, and cross-functional collaboration.

  • Familiarity with Confluence for test documentation and knowledge sharing.

  • Strong analytical and problem-solving skills — you can identify patterns in bugs, spot coverage gaps, and prioritize based on risk.

  • Clear and assertive communication skills in English, both written and verbal.

Nice-to-Have

  • Exposure to API testing with tools like Postman.

  • Basic familiarity with test automation frameworks (e.g., Playwright) — you don't need to write automation, but understanding it helps you collaborate with automation engineers.

  • Experience with performance or accessibility testing.

  • Interest in or experience using AI tools to support QA workflows (e.g., AI-assisted test case generation, bug analysis).

  • Understanding of CI/CD pipelines and how QA gates fit into the delivery process.

  • Experience working on a community platform, marketplace, or multi-tenant SaaS product.


🌟 RECRUITMENT PROCESS: 

  • A first 45 minutes meeting with Max, our Human Resources Manager for a first video-call to better understand your career plan and answer any of your questions. 

  • A 1 hour video-call with Marc, our Lead QA Engineer and your potential future manager, to go deeper on the job description and for you to understand the expectations of the role. 

  • A 1 hour business case, to understand how you work and evaluate your technical skills.

  • A last meeting with other members of the Product & Engineering team, to talk about you and Hivebrite. 

🌟HIVEBRITE'S PERKS & BENEFITS: 


🧘 Flexibility & Time Off 

  • Remote-friendly with flexible policy 

  • Between 1 and 12 weeks of Nomad per year

  • Around 2 weeks of RTT 

  • Extra leaves for family time (sick kids, quality days, special situations)

  • 2 months paid leave for second caregivers


 💆 Well-being & Meaning

  • Moka Care mental health support (sessions, group workshops)

  • 1 paid volunteer day 

  • Your birthday off

  • Monthly team events & yearly department offsites


 🏢 Office & Culture

  • Paris HQ with rooftop, pool, gym & international vibe

  • Engineering squads meet twice a month

  • Regular team gatherings & community moments


 🚀 Growth & Development

  • Internal mobility, training & tailored career support

  • Discover our Employee Journey + team stories on Instagram


 💰 Competitive Package

  • Enhanced health coverage with Alan (vision, dental, alt. care)

  • Swile: lunch vouchers + CSE perks

  • Navigo 100% reimbursed (Paris)

  • Latest Apple gear + €200 remote setup budget

  • Salary aligned with market standards 

If you want to know everything you need about Hivebrite, check out our Welcome To The Jungle page : here!

Skills Required

  • 3-5 years of experience in a QA Analyst or similar role, ideally in a SaaS or web application environment
  • Strong experience with manual functional, regression, exploratory, and edge-case testing
  • Proficiency with test management tools such as Qase or equivalent and issue-tracking systems such as Jira, including JQL and dashboard creation
  • Ability to document bugs clearly with reproduction steps, expected versus actual behavior, and supporting evidence such as logs and screenshots
  • Experience collaborating in Agile/Scrum teams, including sprint ceremonies, backlog refinement, and cross-functional collaboration
  • Familiarity with Confluence for test documentation and knowledge sharing
  • Strong analytical and problem-solving skills, including identifying bug patterns, coverage gaps, and risk-based priorities
  • Clear and assertive written and verbal English communication skills
  • Exposure to API testing with tools such as Postman
  • Basic familiarity with test automation frameworks such as Playwright
  • Experience with performance or accessibility testing
  • Interest in or experience using AI tools to support QA workflows
  • Understanding of CI/CD pipelines and QA gates in software delivery
  • Experience working on a community platform, marketplace, or multi-tenant SaaS product

Hivebrite Compensation & Benefits Highlights

The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Hivebrite and has not been reviewed or approved by Hivebrite.

  • Healthcare Strength Paying most employee healthcare premiums and a large share for dependents, plus employer-paid life and disability coverage, points to strong core medical protection. Mental-health support and therapy/EAP access further strengthen the health offering.
  • Parental & Family Support Fully paid maternity and caregiver/paternity leave, plus adoption assistance and medical travel reimbursement, indicate substantial family-related coverage. Additional family-oriented policies like extenuating-circumstances support reinforce this strength.
  • Leave & Time Off Breadth Unlimited PTO with a mandatory minimum, paid holidays, and extra days like birthday and volunteering time off broaden time-away options. Remote-friendly flexibility and the Nomad Program add meaningful lifestyle-oriented time and location freedom.

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The Company
HQ: Paris
195 Employees
Year Founded: 2015

What We Do

Headquaterted in France, our mission is to help organizations build instrumental communities: managed, actionable networks where users can easily reach out to each other, as well as share and access structured resources and professional opportunities. We’ve developed a powerful solution that allows our clients to easily brand, customize, and engage their communities. Leveraging modern design standards and an advanced suite of functionality, organizations can offer their stakeholders a dedicated networking space where they can share knowledge and experiences, benefit from targeted opportunities, and keep in contact with both the program and each other. With hundreds of clients in more than 40 countries, offices in Paris and New York, the startup launched in 2015 already has prestigious clients such as Boeing, Kraft Heinz, Pokemon, Adidas, WWF, the United Nations, New York Stock Exchange; as well Stanford, MIT, Columbia, and Princeton Universities.

Why Work With Us

Our entrepreneurial team values initiative, thinking outside of the box, autonomy, and humility. We are fast-growing company with international reach that offers many opportunities for increasing your responsibilities over time within Hivebrite. While we work very hard at what we do, there's also time to balance your personal life and priorities.

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