QA Analyst - Housing

About EliseAI

EliseAI develops cutting-edge conversational AI technology for industries fundamental to our lives: housing and healthcare. Everything is built on the foundation of health and home. Broken systems or ineffective processes in these domains have a disproportionate impact on our quality of life and society’s overall wellbeing. Conversely, any solution or technology that solves problems in these areas will have an impact that ripples far beyond them. 

That’s the only kind of impact we are interested in having at EliseAI. If you get excited by the thought of working really hard on these kinds of problems, then EliseAI is the right place for you.

About The Role

We are growing quickly and looking for a skilled and meticulous QA Analyst to join our team. You will be responsible for testing integrations of our AI technology with our customers’ system through APIs as well as conducting thorough frontend testing of our products. This role requires attention to detail, technical experience with manual QA testing tools, and the ability to work collaboratively with software engineering teams to ensure the highest quality of our products.

Key Responsibilities

• Perform detailed manual testing of our integrations via APIs to ensure they meet specified requirements and function correctly within our customers’ user workflows.
• Collaborate with engineers to create test cases for API testing, ensuring comprehensive coverage of all scenarios.
• Validate API responses and error codes to ensure seamless data exchange and integrity.
• Execute comprehensive manual UI tests to ensure frontend user interface consistency, usability, and functionality across different browsers and platforms.
• Work closely with the engineering team to understand the application features and components for accurate testing and feedback.
• Identify, document, and report bugs, errors, and inconsistencies in our API integrations and frontend UI.
• Maintain detailed documentation of test cases, test plans, and test results to support reproducibility of testing processes.
• Coordinate with customer technical teams as needed to understand integration points and data specifications.

Requirements

• 3+ years of delivering high quality testing processing
• Bachelor's degree in Computer Science, Information Technology, or equivalent practical experience
• Excited to work hard at a fast-growing startup
• Strong experience with SQL, DataDog, and Postman (or equivalent)
• Excellent organizationals, analytical, and problem-solving skills
• Willing to work in person at NYC headquarters 5 days a week

Why Join

Growth and impact. It’s not often that you can get in on the ground floor of a funded startup that’s scaling. That means that instead of following a playbook, you’ll be writing it. Every single day you will be challenged to identify how we can scale and execute on it. You’ll learn what works when you succeed and what doesn’t when you fail. Either way, the rest of the team will be here to support you.

Benefits

In addition to the growth and impact you’ll have at EliseAI, we offer competitive salaries along with the following benefits:

• Equity in the company in the form of stock options 
• Medical, Dental and Vision premiums covered at 100%  
• Fully paid parental leave
• Commuter benefits 
• 401k benefits
• Monthly fitness stipend
• Our brand new Midtown south office with an open floor plan, fully stocked kitchen, and company paid lunch
• Fun company social events through our Elise and the City program
• Unlimited vacation and paid holidays

We'll cover relocation packages from outside of the Greater NYC metro area - we'll make the move exciting, not painful.

Job Compensation Range:

The salary range for this role is $80,000 - $100,000. EliseAI offers a competitive total rewards package which includes base salary, equity, and a comprehensive benefits & perks package. Exact compensation is determined based on a number of factors including experience, skill level, location and qualifications which are assessed during the interview process. Additional details about total compensation and benefits will be provided by our Recruiting Team during the hiring process.

EliseAI provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

If you need assistance and/or a reasonable accommodation in the application or recruiting process due to a disability, please contact us at [email protected].

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