JOB DESCRIPTION
Python & PowerShell Automation Expert
Cordance RFP | Cloud NOC | Automation, Integration &
Auto-Remediation
ROLE PURPOSE
ENGAGEMENT CONTEXT
Design and maintain operational
automation connecting monitoring signals to ITSM workflows and approved
remediation across AWS and Azure, reducing manual effort and accelerating
recovery.
.
· Develop Python/PowerShell
automation for cloud operations, diagnostics and remediation.
· Integrate Datadog, CloudWatch,
Azure Monitor and ITSM through APIs/webhooks.
· Automate alert enrichment,
ticket creation/update, health checks and approved remediation.
· Build reusable AWS/Azure
operational scripts and modules.
· Implement validation, logging,
retry, error handling and rollback controls.
· Develop automation runbooks
with prerequisites, risks and rollback procedures.
· Identify high-volume manual NOC
activities suitable for automation.
· Implement approval gates and
guardrails for high-risk actions.
· Maintain version-controlled
automation assets and secure coding practices.
· Test automation in controlled
environments before production.
· Track automation success and
manual effort avoided.
· 5+ years scripting/automation
with strong Python and PowerShell.
· AWS/Azure automation using
SDKs, CLI and APIs.
· REST API, JSON, webhook and
authentication concepts.
· Monitoring/observability-to-ITSM
integration.
· CloudWatch and Azure Monitor
automation.
· Cloud operations understanding.
· Production-quality coding with
logging, security and rollback.
· Git/version control and
controlled releases.
· ITIL change controls and
production automation governance.
· Datadog API/workflows.
· Jira Service Management or
ServiceNow APIs.
· Terraform, GitHub Actions or
Azure DevOps.
· AWS Lambda, Azure Functions or
Logic Apps.
· EventBridge/Event Grid and
event-driven architecture.
· AIOps, LLM/RAG or agentic
automation.
· Human-approved auto-remediation
guardrails.
· Operate within defined governance,
security, access-control, change and escalation procedures.
· Maintain accurate operational
documentation, handover records and knowledge assets.
Skills Required
- 5+ years of scripting and automation experience
- Strong Python skills
- Strong PowerShell skills
- AWS and Azure automation using SDKs, CLI, and APIs
- REST API, JSON, webhook, and authentication concepts
- Monitoring and observability-to-ITSM integration experience
- CloudWatch and Azure Monitor automation experience
- Cloud operations understanding
- Production-quality coding with logging, security, and rollback controls
- Git and version control experience
- ITIL change controls and production automation governance experience
- Datadog API and workflow experience
- Jira Service Management or ServiceNow API experience
- Terraform experience
- GitHub Actions or Azure DevOps experience
- AWS Lambda, Azure Functions, or Logic Apps experience
- EventBridge, Event Grid, and event-driven architecture experience
- AIOps, LLM/RAG, or agentic automation experience
- Experience implementing human-approved auto-remediation guardrails
What We Do
SRM Technologies is a global IT services company specialising in automotive technologies, digital transformation and product engineering services. We provide technology consulting, platform development, data analytics, artificial intelligence, cloud enablement, digital infrastructure, quality assurance, embedded software and design to manufacturing product solutions to various industries and enterprises across the North America, Japan, Europe and India. At the heart of our organization are passionate employees who embody our core belief - 'ideas@work.' We firmly believe that ideas and innovation truly matter only when they create a meaningful impact on our customers' businesses and the lives of their end customers. Therefore, we prioritize the practical application of these ideas and their transformative impact through our talented and ever-growing workforce. ??? ???? ?? ? ????? ?????? ?? ??? ??? ?????, ? ????????????? ???????????? ???? ? ???? ??????? ???????? ???? ???? ???????. ??? ??? ????? ???????? ?? ??????? ???????, ????????? ?????????, ??????????, ??????????, ??? ?????
