PubSec Sales - Intern

About Us

Since 1989, SHI International Corp. has helped organizations change the world through technology. We’ve grown every year since, and today we’re proud to be a $16 billion global provider of IT solutions and services.

 

Over 17,000 organizations worldwide rely on SHI’s concierge approach to help them solve what’s next. But the heartbeat of SHI is our employees – all 7,000 of them. If you join our team, you’ll enjoy:

• Our commitment to diversity, as the largest minority- and woman-owned enterprise in the U.S.

• Continuous professional growth and leadership opportunities.

• Health, wellness, and financial benefits to offer peace of mind to you and your family.

• World-class facilities and the technology you need to thrive – in our offices or yours. 

Job Summary

The Public Sector Sales Internship is a structured, hands-on program designed to accelerate territory readiness while developing future sales talent. Unlike observation-based internships, this role provides real-world experience across the sales lifecycle—from account research and CRM execution to pipeline exposure and outbound enablement.
The intern will directly support a Public Sector territory (State & Local Government, Higher Education, or K-12), contributing tangible sales assets and gaining exposure to live selling motions through coaching, working sessions, and call shadowing.
This role is remote and part-time, aligned to business hours within the assigned territory, and reports to a Sales Manager or Public Sector Sales Leader.

Key Objectives:

• Build practical, real-world skills in Public Sector sales execution

• Support territory build-out through research, data quality, and prioritization

• Deliver seller-ready outputs that improve sales efficiency and pipeline visibility

• Progress from foundational work to direct support of outbound sales efforts

Core Responsibilities:

Account & CRM Management

• Validate and maintain accurate account and contact data in CRM

• Standardize records and ensure alignment with data quality expectations

• Document account insights and research notes to support sales planning

Agency & Account Research

• Develop detailed agency and account profiles, including organizational structure, leadership, decision-makers, and technology landscape and priorities

• Leverage tools such as LinkedIn, public directories, Microsoft Copilot, other AI tools, and internal resources

Territory Intelligence & Prioritization

• Build and maintain territory heat maps to identify high-priority accounts

• Analyze account data to highlight alignment with key solutions

• Partner with sales teams to validate assumptions and refine priorities

Pipeline & Opportunity Support

• Review quotes, orders, and opportunity signals within CRM

• Identify potential follow-ups, expansion opportunities, and pipeline indicators

• Prepare summaries and insights for seller review

Outbound Enablement & Sales Support

• Support campaign execution

• Develop call lists and account-specific research briefs

• Prepare sellers for outreach with actionable, relevant insights

• Participate in live call shadowing and internal sales reviews

• Progress to making outbound calls to prospects

Reporting & Communication

• Deliver a weekly progress report outlining completed work, key learnings, identified blockers, and upcoming priorities

• Participate in recurring working sessions for coaching and prioritization

Tools & Systems Used:

• CRM platform (account management, pipeline visibility)

• Microsoft Copilot (research and content development)

• Microsoft Excel / Lists (heat maps, trackers, planning)

• Microsoft Teams & Outlook (collaboration, meetings, shadowing)

• LinkedIn and Public Sector directories

Internship Outcomes & Impact:
By the end of the internship, participants will have:

• Delivered seller-ready account profiles and territory intelligence

• Contributed to CRM data quality and pipeline visibility

• Supported outbound campaigns and sales execution

• Gained practical experience across the sales lifecycle

What You Will Gain:

• End-to-end exposure to Public Sector sales motions

• Hands-on experience with real accounts, data, and pipeline activity

• Practical understanding of territory planning and account prioritization

• Experience supporting live sales campaigns and outbound efforts

• Direct coaching and mentorship from sales leaders

The pay range for this position is $18.00 per hour.

Equal Employment Opportunity – M/F/Disability/Protected Veteran Status