Since 1989, SHI International Corp. has helped organizations change the world through technology. We’ve grown every year since, and today we’re proud to be a $16 billion global provider of IT solutions and services.
Over 17,000 organizations worldwide rely on SHI’s concierge approach to help them solve what’s next. But the heartbeat of SHI is our employees – all 7,000 of them. If you join our team, you’ll enjoy:
Our commitment to diversity, as the largest minority- and woman-owned enterprise in the U.S.
Continuous professional growth and leadership opportunities.
Health, wellness, and financial benefits to offer peace of mind to you and your family.
World-class facilities and the technology you need to thrive – in our offices or yours.
This position is a hybrid position, which is required to report part-time to the North Texas office, minimum 3 days per week.
Role Description
Conduct cold calling and prospecting to identify potential customers.
Establish and nurture relationships via email and phone within assigned books of business.
Assist customers in selecting, deploying, and managing various aspects of their IT environment.
Address client concerns and make recommendations to help them achieve their objectives.
Quote and place orders based on customer requests.
Grow existing active buying accounts by managing projects through the entire sales cycle.
Meet or exceed monthly and quarterly production quotas.
Proactively schedule and facilitate customer meetings with SHI internal resources.
Acquire and manage the IT needs of medium to large businesses, ensuring a best-in-class customer experience.
Collaborate and co-sell with SHI internal resources to resolve customer inquiries and offer solutions to IT challenges.
Behaviors and Competencies
Collaboration: Can demonstrate a willingness to contribute to team tasks and responsibilities when assigned.
Communication: Can communicate simple ideas and information clearly.
Consultative Sales: Can demonstrate a willingness to understand customer needs and provide appropriate solutions when guided.
Customer Service: Can provide responsive and courteous assistance to customers.
Flexibility: Can adjust to changes in tasks and responsibilities when required.
Listening: Can demonstrate attentive listening in conversations, understanding the information as it is directly presented.
Organization: Can maintain a clean and organized workspace and follow simple organizational systems when assigned.
Problem-Solving: Can demonstrate a willingness to address and resolve problems when they arise.
Prospecting: Can demonstrate an understanding of the basic principles of prospecting and can identify potential leads when provided with a list or database.
Self-Motivation: Can demonstrate a willingness to take on tasks and responsibilities independently when assigned.
Time Management: Can understand the importance of time management and strives to prioritize tasks to meet deadlines.
Willingness to Learn: Can demonstrate interest in learning new things and seeks opportunities for personal and professional development.
Skill Level Requirements
Ability to cold call and create new business opportunities - Basic
Ability to grow existing customer relationships - Basic
Ability to learn new concepts and processes quickly - Basic
Proficiency in customer outreach and delivering tailored customer service solutions - Basic
Proficiency in Microsoft Office Tools - Basic
Proficiency in project management - Basic
Other Requirements
Minimum Bachelor’s Degree or equivalent work experience
Minimum 2 years of Customer Service and/or Inside Sales experience
10% of in-market travel as needed
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The estimated annual pay range for this position is $50,000 - $60,000 which includes a base salary and bonus. The compensation for this position is dependent on job-related knowledge, skills, experience, and market location and, therefore, will vary from individual to individual. Benefits may include, but are not limited to, medical, vision, dental, 401K, and flexible spending.
Equal Employment Opportunity – M/F/Disability/Protected Veteran Status
Skills Required
- Minimum Bachelor's Degree or equivalent work experience
- Minimum 2 years of Customer Service and/or Inside Sales experience
SHI International Corp. Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about SHI International Corp. and has not been reviewed or approved by SHI International Corp..
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Healthcare Strength — Feedback suggests the medical, dental, vision, and pharmacy offerings are comprehensive, with multiple plan options, telemedicine access, and solid ancillary coverage.
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Wellbeing & Lifestyle Benefits — Feedback suggests onsite fitness centers, wellness programs that can reduce premiums, and discounts/purchase programs provide meaningful lifestyle support.
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Strong & Reliable Incentives — Feedback suggests commission structures in sales and premium totals in certain technical presales roles create notable upside potential for strong performers.
SHI International Corp. Insights
What We Do
Think of SHI as your personal technology concierge. We connect your team with the IT solutions and services you need to support your organizational growth and employee experience. Whether you’re building a modern hybrid workplace, defending against an evolving threat landscape, making the cloud work harder for you, or searching for ways to optimize your software portfolio, our friendly 6,000-person team is ready to solve what’s next for your organization. Our in-house data center integration, device configuration, and deployment and license advisory services, plus our top-tier status with vendors and flexible financing make life simpler for IT decision makers. Execute your IT vision with stress-free, scalable solutions you – and your people – will love. SHI is proud to be the largest Minority/Woman Owned Business Enterprise (MWBE) in the United States.
