EBSCO Information Services (EIS) provides a complete and optimized research solution comprised of e-journals, e-books, and research databases - all combined with the most powerful discovery service to support the information needs and maximize the research experience of our end-users. Headquartered in Ipswich, MA, EIS employs more than 2,700 people worldwide, most now working hybrid or remotely. We are the leader in our field due to our cutting-edge technology, forward-thinking philosophy, and outstanding team. EIS is a company that will motivate you, inspire you, and allow you to grow. Our mission is to transform lives by providing relevant and reliable information when, where, and how people need it. We are looking for bright and creative individuals whose unique differences will allow us to achieve this inclusive mission around the world.
Your Opportunity:
What You'll Do (Primary Responsibilities):
- Update information database with subscription information for 90K+ global publishing partners and their 250K products.
- Conduct analysis of publisher supplied data to ensure comprehensiveness, quality, and accuracy.
- Research and collect data related to products and/or vendors.
- Communicate and work with 26 EBSCO global offices and our 90K+ publishing partners to resolve customer service issues, obtain necessary data needed to maintain the information database, and address additional issues as they arise.
- Assist with maintaining department training documentation, including identifying best practices and championing workflow improvements.
- Participate and contribute to team wide initiatives related to the quality of the information database as needed.
About You: Required Qualifications
- 1+ years of advanced Microsoft Excel experience
- 2+ years of continuous work experience in an office environment
- High school diploma or GED
Preferred Qualifications
- Bachelor's Degree (BA or BS)
Our Offer to You:
Target Annual Compensation Range: $32,930 - $47,045
The actual salary offer will carefully consider a wide range of factors including your skills, qualifications, education, training, and experience, as well as the position's work location. EBSCO provides a generous benefits program including medical, dental, vision,
life and disability insurance, flexible spending accounts, a retirement savings plan, paid parental leave, holidays and paid time off (PTO), as well as tuition reimbursement. View more about EBSCO's benefits here: https://www.ebsco.com/about/benefits
EBSCO provides a generous benefits program including
- Medical, Dental, Vision, Life and Disability Insurance and Flexible spending accounts
- Retirement Savings Plan
- Paid Parental Leave
- Holidays and Paid Time Off (PTO)
- Mentoring program
- And much more! Check it out here: https://www.ebsco.com/about/benefits
Our Employee Benefits | EBSCO
We are an equal opportunity employer and comply with all applicable federal, state, and local fair employment practices laws. We strictly prohibit and do not tolerate discrimination against employees, applicants, or any other covered persons because of race, color, sex, pregnancy status, age, national origin or ancestry, ethnicity, religion, creed, sexual orientation, gender identity, status as a veteran, and basis of disability or any other federal, state or local protected class. This policy applies to all terms and conditions of employment, including, but not limited to, hiring, training, promotion, discipline, compensation, benefits, and termination of employment.
We comply with the Americans with Disabilities Act (ADA), as amended by the ADA Amendments Act, and all applicable state or local law.
What We Do
Our early endeavors helped shape us; at our core we are a sales driven organization. The international company that EBSCO has become continues to foster the same ideals for sales, service and entrepreneurship that guided Elton B. Stephens over 70 years ago.
Today, EBSCO can be found in a wide range of industries. All together, we are more than 20 diverse companies employing nearly 6,000 people worldwide. We have the highest Dun & Bradstreet Financial Strength Rating that can be awarded, and we are consistently among the top 200 largest privately held corporations by Forbes magazine.
At EBSCO we strive for an environment where people grow their careers because of our culture, not in spite of it. We seek people who are driven, eager to understand, and collaborative in their approach. We are a uniquely diversified company with opportunities in information technology, sales, customer service, marketing, human resources, operations, manufacturing, accounting and finance. But regardless of the job title, we believe each position is the starting point. People who are entrepreneurial, positively focused on the future and driven to discover what’s possible are successful at EBSCO.
Please Note: EBSCO industries and our businesses do not conduct interviews via Instant messenger or google hangout and we do not schedule interviews via text. We will not request your social security #, credit card, or bank account information in an interview. And, we would never charge a fee for an interview. Be aware, recruiting scams exist.
.png)
.png)
.png)
