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Position: Public Safety Officer
Department: Public Safety
Schedule: Full Time
I. Position Function:
The Public Safety Officer shall seek to provide a safe and secure environment for patients, employees, and visitors of Boston Medical Center - Brighton.
Protection of Medical Center buildings, properties, and premises.
II. Authority:
Has the authority to conduct investigations of all accidents, crimes, and incidents occurring within the jurisdiction of the Public Safety Department. This includes interviewing, collecting information, writing and filing reports, and consulting with law enforcement agencies when appropriate. Complete and enforce all life safety requirements including initiating fire safety drills and completing fire extinguisher checks.
The Public Safety Officer has the authority to invoke other departments at the Medical Center to comply with safety directives issued by policy, the Director of Public Safety.
The Public Safety Officer has the authority to carry out any and all directives as issued by the Director of Public Safety.
III. A. Responsibilities/Essential Functions:
Patrols on foot and by vehicle all properties owned or protected by the Medical Center. Maintains a visible presence in the Hospital to assure staff and visitors of their safety.
Investigates and documents all incidents and accidents that occur on Medical Center property; completed reports of shift activity in accordance with department policy and procedure.
Monitors the conduct of visitors on Hospital premises; addresses unauthorized persons as necessary.
Conducts fire drills as directed by the Director of Public Safety and completes all documentation of events.
Acts as liaison between the Medical Center, law enforcement personnel, fire department personnel, and other outside agencies as required.
Inspects, troubleshoots, and provides preventive maintenance to all security systems as directed by the Director of Public Safety.
Monitors and patrols Hospital parking areas. Issues Warning Tickets, Violations notices and Notice of tow stickers to unauthorized vehicles in accordance with Boston Medical Center - Brighton Parking Rules and Regulations.
Assists with the transport of the deceased into the Morgue area; responsible for documenting patient information upon entry and release from the Morgue and documents valuables prior to release to Funeral Director, EM’s Office or designated transporting agency.
Responds to any assistance requests from Hospital staff. To include but not limited to restraining patients and provides standby procedures at the direction of the Nursing Staff.
Notifies the Director of Public Safety of any completed Maintenance Requisitions for repairs noted during patrol.
Shall record and secure all patient valuables, patient belongings, and lost and found items that are turned in to Public Safety during the assigned shift ensuring an accurate inventory. Releasing of patient valuables and belongings will be documented.
Public Safety Officer shall ensure all parties are in compliance with the Medical Center identification program.
Conducts door locks and unlocks as appropriate.
When acting as a Lead Officer in the absence of a Public Safety Shift Supervisor, the acting Lead Public Safety Officer will oversee the daily activities of the Public Safety Department and notify the Director of Public Safety of all activities accordingly.
B. Responsibilities/Non-Essential Functions:
IV. Reporting Requirements:
Submits Daily Reports the Director of Public Safety for each shift worked.
Completes a “Pass-On” to Public Safety Shift Supervisor and/or Director of Public Safety on any incidents, accidents, losses, or fire alarms that occur during the tour of duty.
V. Accountability:
Shall be accountable for maintaining confidentiality in all security-related matters.
Shall be accountable for abiding by all relevant Hospital policies and procedures.
VI. Qualifications:
Minimum Education:
High School Diploma or equivalent.
Associate’s or Bachelor's Degree in Criminal Justice or related field, preferred.
Minimum Experience:
1 - 2 years' experience in security, healthcare and/or related field.
Minimum skills/abilities:
Strong verbal and written communication skills.
Computer or work processing knowledge.
Ability to make quick, accurate decisions under pressure.
Required to deal with the public in stressful and sensitive situations.
Certification/Licensure:
Must possess and maintain a valid Driver's License.
Training:
Must be able to obtain and maintain all required training to include, but not limited to the following…
Basic Life Support certification AVADE De-escalation certification. All assigned assignments/trainings. Any and all job-related training set forth by the Director of Public Safety
Special Qualifications:
Must pass criminal background investigation.
Compensation: $21.75/hour
Compensation Range:
$0.00- $0.00This range offers an estimate based on the minimum job qualifications. However, our approach to determining base pay is comprehensive, and a broad range of factors is considered when making an offer. This includes education, experience, skills, and certifications/licensures as they directly relate to position requirements; as well as business/organizational needs, internal equity, and market-competitiveness. In addition, BMCHS offers generous total compensation that includes, but is not limited to, benefits (medical, dental, vision, pharmacy), discretionary annual bonuses and merit increases, Flexible Spending Accounts, 403(b) savings matches, paid time off, career advancement opportunities, and resources to support employee and family well-being.
NOTE: This range is based on Boston-area data, and is subject to modification based on geographic location.
Equal Opportunity Employer/Disabled/Veterans
According to the FTC, there has been a rise in employment offer scams. Our current job openings are listed on our website and applications are received only through our website. We do not ask or require downloads of any applications, or “apps” job offers are not extended over text messages or social media platforms. We do not ask individuals to purchase equipment for or prior to employment.
Skills Required
- High school diploma or equivalent
- 1–2 years of experience in security, healthcare, or a related field
- Strong verbal and written communication skills
- Computer or word processing knowledge
- Ability to make quick, accurate decisions under pressure
- Ability to deal with the public in stressful and sensitive situations
- Valid driver's license
- Ability to obtain and maintain Basic Life Support certification
- Ability to obtain and maintain AVADE De-escalation certification and other required training
- Pass a criminal background investigation
- Associate's or bachelor's degree in Criminal Justice or a related field
Boston Medical Center (BMC) Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Boston Medical Center (BMC) and has not been reviewed or approved by Boston Medical Center (BMC).
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Pay Growth & Progression — Recent union agreements delivered significant raises for nurses and many non‑RN groups, lifting pay levels in those cohorts. Feedback suggests these structured increases improved satisfaction for roles covered by the contracts.
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Affordable Benefits — An option for a no‑premium medical plan, strong pharmacy discounts, and low‑cost same‑day care position healthcare as cost‑effective. Additional programs like diabetes support and coaching further reduce out‑of‑pocket burden.
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Leave & Time Off Breadth — Full‑time staff receive a large PTO bank that grows over time and extended parental leave for birth or adoption. Colleagues also have access to emergency child and elder care supports and childcare discounts.
Boston Medical Center (BMC) Insights
What We Do
Boston Medical Center, located in Boston’s historic South End, is a private, not-for-profit, 567-bed, academic medical center and the primary teaching affiliate for Boston University School of Medicine. Recognized for its high-quality, nationally ranked and comprehensive medical care for the entire family, patients have access to the most current treatment and advancements at BMC. BMC physicians lead the way in pioneering new therapies that impact the care of patients locally and worldwide. In 2013, BMC made the decision to invest in a four-year campus redesign that includes additions to buildings, upgrades to existing structures, and an expansion of the Emergency Department. Once completed, the redesign will provide clinical workspaces with state-of-the-art facilities and equipment to solve BMC's most pressing care delivery needs. Already complete, the hospital’s Shapiro Center is Boston’s newest outpatient care facility and features a quarter-million square feet of clinic space, key support services, one of the region’s most technologically advanced pharmacies, and a bright, spacious café. Housed in a facility that provides world-class, patient-centered care at every visit, BMC doctors are among the best in their field. Many are recognized annually as “Top Doctors” in their medical and surgical specialties by publications such as U.S. News & World Report and Boston magazine. Boston Medical Center is also the largest safety net hospital in New England and extends into the community as a founding partner of Boston HealthNet, a network of 15 community health centers throughout Boston serving more than a quarter million people annually. No matter whom you meet at BMC, all are committed to providing every patient and family member with the highest quality of care, respect, warmth and compassion.
