Make a difference in a family's life!
VOA Upstate New York’s continuum of residential programs offer homeless & low-income individuals and families safe housing and support services. We provide long-term solutions to the problems of homelessness, addiction, incarceration, and poverty by helping the people we serve overcome obstacles and develop healthier, more self-sufficient lives.
Public Safety Officer
JOB DUTIES AND RESPONSIBILITIES
- Conduct monitoring activities for Residential Reentry Center residents and former residents on home confinement
- Ensure the protection and safety of residents, staff and site
- Maintain resident confidentiality at all times and keep records in accordance with regulatory agencies and VOAs guidelines
- Monitor internal and external activities of the facility and program
- Help residents understand and follow policies and program rules
- Complete check-in and check-out processes for residents entering or leaving the facility
- Conduct security checks, breathalyzers and urine screens as required
- Answer agency phones
- Report any issues or concerns to supervisor in accordance with divisional guidelines
- Model agency values and core expectations
- Complete standard reports, paperwork and data entry as requested or required
- Other duties as directed
EXPERIENCE AND EDUCATION QUALIFICATIONS
- Ability to learn and apply interpersonal and crisis management skills
- Ability to learn and implement safe evacuation and disaster procedures
- Ability to exhibit calming presence and interact in a polite, courteous, professional manner
- Ability to lift and carry heavy objects up to 50 lbs unassisted safely and carefully
- Ability to pass Federal Bureau of Prisons background check
- Ability to obtain first aid and CPR certification
- Valid NY State Identification
VOA provides comprehensive benefits for eligible employees including:
- Competitive Pay
- Paid Time Off
- Health, Dental, Vision Insurance
- Company Paid Life & LTD Insurance
- 403(b), & more!
All qualified applicants will be afforded equal employment opportunity and will be considered for employment without regard to race, creed, color, national origin, sex, sexual orientation, gender identity, age disability, protected veteran status, or marital status.
Skills Required
- Ability to learn and apply interpersonal and crisis management skills
- Ability to learn and implement safe evacuation and disaster procedures
- Ability to exhibit calming presence and interact in a polite, courteous, professional manner
- Ability to lift and carry heavy objects up to 50 lbs unassisted safely and carefully
- Ability to pass Federal Bureau of Prisons background check
- Ability to obtain first aid and CPR certification
- Valid NY State Identification
What We Do
Volunteers of America Upstate New York is a non-profit human services agency dedicated to helping individuals and families break the cycle of poverty and reach their full potential. The organization provides long-term solutions to homelessness, addiction, and incarceration through comprehensive programs, including safe housing and support services, childhood education, and reentry programs across Upstate New York to foster self-reliance and stability.
