Jobs at Volunteers of America Upstate New York

Coordinates grant development, writing, submission, reporting, compliance, and administration for public and private funding opportunities. Researches funding sources, interprets grant requirements, prepares proposals and reports, tracks deadlines, and maintains government registrations and grant files. Supports program development through community-needs research, feasibility assessments, partnership coordination, budgeting, implementation planning, and sustainability analysis. Collaborates with program, finance, operations, facilities, leadership, and external partners to advance new services and funding initiatives.

Leads agency compliance, quality assurance, accreditation readiness, and continuous quality improvement. Oversees COA accreditation, regulatory and contractual compliance, inspections, audits, corrective action plans, policy updates, compliance reporting, PREA coordination, incident reviews, and selected investigations. Collaborates with executives, program leaders, regulators, funders, and accrediting organizations while maintaining compliance documentation, certification calendars, OSHA logs, and annual corporate compliance reports.

Provides executive oversight of children’s and housing programs, ensuring regulatory and contractual compliance, licensing and accreditation readiness, quality improvement, risk management, performance analytics, fiscal accountability, and operational consistency. Supervises Program Directors, establishes KPIs and dashboards, manages corrective actions, monitors budgets and outcomes, supports program launches, and represents the organization with funders, regulators, auditors, and community partners.

Provides front desk, administrative, and customer service support for a childcare center. Responsibilities include opening and closing procedures, answering phones, processing payments, maintaining building security, assisting families with paperwork, entering attendance and meal data, completing occupancy and billing reports, making follow-up calls, and supporting center management while maintaining confidentiality.