Public Programs Coordinator (39010)

ABOUT THE WALTERS ART MUSEUM

The Walters Art Museum is among America's most distinctive museums, forging connections between people and art from cultures around the world and spanning seven millennia. Located in Baltimore’s Mount Vernon neighborhood, the Walters is free for all. The museum’s campus includes five historic buildings and 36,000 art objects.

Today, the Walters serves Baltimore and Maryland by embracing its role as educator and storyteller, using the collection as a vehicle of knowledge and cultural expression to support learning, dialogue, and community engagement. The museum is committed to public education, offering essential programs that help people to connect art to their lives. The Walters Visitor Promise aligns staff and volunteers across the museum to preserve and share the works in our care for future generations, partner with communities, and create welcoming, accessible experiences for visitors. The museum offers challenging and creative work opportunities by promoting collaboration and teamwork.

OVERVIEW OF ROLE

The Public Programs Coordinator is responsible for supporting the development, implementation, and assessment of programs for multigenerational and adult audiences. Reporting to the Senior Manager of Public Programs, the coordinator will also liaise with external talent and collaborate with colleagues across museum departments to deliver a range of on-site experiences. The Public Programs Coordinator is a team member in the Public Programs Unit within the Learning, Experience & Community Engagement (LECE) Division. LECE’s work is grounded in the museum’s commitment to diversity, equity, accessibility, and inclusion. Under the direction of the Senior Manager of Public Programs, this role will coordinate the production of engaging, accessible, and inclusive programs for multigenerational audiences that connect with community interests, are designed in conjunction with exhibitions and collections, and align with the Walters' mission and goals.

DUTIES AND RESPONSIBILITIES

• Provide administrative and logistical support for public programs.
• Provide on-site support for programs.
• Research and develop components for the program’s theme or focus that relate to art, culture, and social issues, in line with the Walters' mission, strategic plan, and DEAI goals.
• Consider accessibility needs at the forefront of program planning.
• Communicate event logistics to all internal stakeholders by participating in cross-departmental meetings and updating the museum’s internal events databases with program details.
• Facilitate requests for information and materials from external talent to meet internal deadlines.
• Draft correspondence in relation to external and internal inquiries about programs.
• Create registration pages on ticketing and event management software (e.g., Altru) and monitor attendance figures.
• In collaboration with the Senior Manager of Public Programs and the Marketing and Communications Department, co-create strategies and accompanying materials to market to all-ages audiences, and write program descriptions to promote programming and maximize attendance.
• Assist in administrative tasks required for programs and maintain departmental records.
• Draft, execute, and facilitate agreements with external talent and organizations.
• Coordinate hotel, travel, and other expenses, as needed.
• Order and organize supplies.
• Maintain records related to programs, including tracking quantitative and qualitative data for archival and future planning purposes and updating contact lists.
• Coordinate payment requests and track expenses.
• Other duties as assigned.

• HS/GED diploma required. AA or BA preferred.
• Demonstrated organization, administration, and collaboration skills.
• At least 1 year of experience planning and executing events preferred.
• Customer service experience required.
• Demonstrated interest in art and museums, and bringing people together.
• Demonstrated commitment to equity, anti-racist pedagogy, and inclusive practices.
• Effective verbal and written communication skills, including the ability to write for a range of audiences and colleagues with clarity.
• Proficient with Google Suite, Microsoft Word, Excel, PowerPoint, and Outlook.
• Knowledge of event management software and Altru.
• Familiarity with Audio Visual technical equipment preferred.
• Excellent organizational skills; must be highly attentive to details, including written and logistical details.
• Demonstrated ability to work across teams and departments through information sharing, open communication, and being an effective partner, for example, by actively listening, providing recommendations in support of shared goals, and respecting the abilities and ways of knowing of others.
• Ability to speak more than one language preferred.
• Active participant in the rich and vibrant creative community of Baltimore preferred.

SCHEDULED SHIFT

Regular work week is Monday to Friday. Some evening and weekend work required.

ANNUAL SALARY $47,128

The Walters Art Museum provides an excellent comprehensive benefits package that includes medical, dental, prescription, vision, subsidized transportation and parking, museum membership, short term disability, long-term disability, life insurance, FSA (flexible spending account), 457b retirement, and free professional financial management counseling. This is a 100% onsite position and is part of the AFSCME-WWU collective bargaining unit. All employees must be legally authorized to work in the United States. The museum does not sponsor work visas.

To apply, please submit a resume and cover letter for review.