Public Contract Governance & Operations Coordinator

Ramsay provides high quality healthcare to millions of people each year through a network of hospitals, clinics and services in Australia, Europe and the United Kingdom. 

About The Role

Play a key role in the governance, performance and operational delivery of public healthcare contracts across Ramsay Health Care.

An exciting opportunity exists to join Ramsay Health Care's National Public Contracting team, supporting the effective management and delivery of contracted public health services, with a particular focus on the Queensland Government's Surgery Connect program.

Reporting to the Queensland Public Contract Manager, you will play an important role in strengthening contract governance, monitoring contractual performance and compliance, and ensuring operational requirements are effectively coordinated across Ramsay facilities for public contracts.

Acting as a central point of coordination between hospital teams, corporate functions and external stakeholders, you will help identify and resolve operational challenges, support risk management and governance activities, and drive improvements in contract management processes.

Key responsibilities: 

• Contract governance and compliance: Coordinate contract administration and governance processes, monitor contractual obligations and ensure compliance requirements, reporting deadlines and key milestones are effectively managed.
• Surgery Connect operational oversight: Coordinate operational requirements across participating facilities, monitor patient referral pathways and work with stakeholders to resolve issues impacting service delivery.
• Performance monitoring and reporting: Monitor contractual KPIs, service delivery performance and reporting obligations, identifying emerging issues and coordinating appropriate follow-up actions.
• Risk management and assurance: Support the identification and escalation of contractual, operational and compliance risks, and coordinate audit activities, corrective actions and governance reporting.
• Stakeholder engagement: Build effective working relationships with hospital management, clinical and corporate teams, and external public health stakeholders to facilitate effective contract delivery.
• Process improvement: Identify and implement opportunities to strengthen contract management systems, streamline processes and improve consistency, accountability and operational efficiency.

About You

To be successful in this role:

You are a proactive and analytical professional who combines strong contract administration and governance experience with the ability to coordinate complex operational activities and engage effectively with diverse stakeholders.

You take ownership of your responsibilities, demonstrate sound judgement and enjoy identifying practical solutions that improve processes, performance and compliance.

To be successful in this role, you will bring:

• Demonstrated experience in contract administration, governance, compliance or operational coordination, ideally within healthcare or a similar service delivery environment.
• Strong analytical, organisational and problem-solving skills, with the ability to monitor performance, identify risks and manage competing priorities.
• Excellent communication and stakeholder engagement skills, with the confidence to work across operational, clinical, corporate and external teams.
• Experience coordinating reporting, performance monitoring, compliance activities and governance processes.
• A proactive approach to continuous improvement, with the ability to develop and enhance systems, processes and reporting tools.
• Intermediate to advanced Microsoft Office skills, particularly Excel, Word and PowerPoint.

Experience in healthcare, public health service contracts, elective surgery programs or patient referral pathways will be highly regarded.

What’s in it for You:

At Ramsay, we care for our people by offering benefits that truly support your career, wellbeing and lifestyle, including:

• Grow your career with recognition programs, employee referral bonuses, scholarships, free access to LinkedIn Learning and the Ramsay Leadership Academy
• Save more every day with Ramsay Rewards, giving you exclusive deals at 100+ retailers, restaurants, travel providers and more
• Enjoy peace of mind with lower hospital cover costs and higher extras limits on services like General and Major Dental, plus pharmacy and allied health discounts
• Find balance through flexible rostering options, flexible leave and access to free, confidential counselling and wellbeing support 24/7
• Increase your take-home pay through salary packaging and novated leasing, plus discounts on leisure travel, gyms and lifestyle services.

Why Join Ramsay:

At Ramsay Health Care, “people caring for people” is at the heart of everything we do. We are:

• Australia’s largest private hospital operator, with over 74 sites and 35,000 staff
• A values-led workplace where you’ll be supported personally and professionally
• A place with flexible, permanent and career-growth opportunities nationwide.

Additional Information

• Must provide or complete a National Police Check conducted within the previous 12 months.
• According to the role, Ramsay may require a Working-With-Children Check and proof of immunisation against infectious diseases.

Apply:

All applications must be lodged online.

Applications close: 9th November 2026 

Reference number: JR115600 

Please Note:

Ramsay Health Care is committed to Child Safety. Details of our commitment are set out in our Code of Conduct, available at www.ramsayhealth.com.au.

Applications made by recruitment agencies will not be considered.