Public Affairs and Public Relations Manager SSA - Nigeria

If you’re here, it’s because you’re looking for an exciting ride. 

A ride that will fuel up your ambitions to take on a new challenge and stretch yourself beyond your comfort zone. 

We’ll deliver a non-vanilla culture built on talent, where we work to amplify the impact on millions of people, paving the way forward together. 

Not your usual app. We are the fastest-growing multi-category app connecting millions of users with businesses, and couriers, offering on-demand services from more than 170,000 local restaurants, grocers and supermarkets, and high street retail stores. We operate in more than 1500 cities across 23 countries. 

Together we revolutionise the way people connect with their everyday needs, from delivering essentials to connecting our ecosystem of users through innovative solutions powered by technology. For us, every day is filled with purpose.

What makes our ride unique? 

🤝 Our culture and strong values. 

💪 Our career development philosophy. 

🤝 Our commitment to being a force for good. 

We have a vision: Building the largest marketplace in your city, to give access to anything in minutes. And this is where your ride starts.

YOUR MISSION

At Glovo, we connect people with possibilities. From consumers and couriers to SMEs and iconic brands, our mission is to make city life easier and smarter. As we grow, our political and social responsibilities expand too. That’s why we’re looking for a Head of Public Affairs & PR to shape and drive our engagement with Italy’s political, social, and institutional ecosystem.

This is a high-impact role where you will lead the Public Affairs and Communication department, reporting to the Operations & Policy Director. You’ll be part of the Italian leadership team, managing a small team and working closely with the General Manager, and regional, and global teams to shape and implement Glovo’s public affairs strategy in Italy.

THE JOURNEY

• Define and manage Glovo SSA’s Public Affairs, Government & Communication strategy.
• Lead trade union relations, maintaining an open dialogue while defending Glovo’s interests.
• Oversee and drive Collective Bargaining Agreement (CBA) negotiations, working closely with trade unions, business teams, and industry associations to ensure alignment with Glovo’s business model.
• Monitor and analyze policy, social, legal, and institutional trends, assessing their impact on Glovo and identifying opportunities for positive change.
• Build and nurture relationships with key external stakeholders, including public institutions, political parties, trade unions, think tanks, NGOs, and industry associations.
• Oversee Public Relations, ensuring consistency in messaging across strategic engagements.
• Manage crisis communications as needed, ensuring a proactive and strategic approach to reputational risks.
• Spearheaded the SSA Impact & Sustainability strategy, leading CSR initiatives that reinforce Glovo’s role as a responsible corporate citizen.
• Represent Glovo within an international network of policy professionals dedicated to a socially and environmentally sustainable future.
• Ensure compliance with national laws and regulations, monitoring legislative developments that impact Glovo’s operations.
• Develop regulatory and legislative proposals that align with and support Glovo’s business strategies.

WHAT YOU WILL BRING TO THE RIDE

• 5+ years of experience in public policy, government affairs, or industrial relations. We’re also open to candidates with leadership experience in legal & corporate affairs, corporate communications & PR, consulting, or the public sector who are looking for a career transition.
• A deep passion for tech and the digital economy – previous experience in a startup or fast-paced environment is a plus.
• A strong understanding of the political, social, and economic landscape influencing business and policy decisions in Italy.
• Exceptional stakeholder engagement skills – you’re a natural at building relationships, persuading, and mobilizing diverse groups around shared goals.
• Fluency in English, and French is a plus.
• Alignment with Glovo’s values.
• People management experience is a plus.

Individuals representing diverse profiles, and abilities, encompassing various genders, ethnicities, and backgrounds, are less likely to apply for this role if they do not possess solid experience in 100% of these areas. Even if it seems you don't meet our musts don't let it stop you, we are all about finding the best talent out there! Skills can be learned, and embracing diversity is invaluable.

We believe driven talent deserves:

• 🌟 An enticing equity plan that lets you own a piece of the action.
• 💪 Top-notch private health insurance to keep you at your peak.
• 🍔 Monthly Glovo credit to satisfy your cravings!
• 🏖️ Extra time off, the freedom to work from home two days a week, and the opportunity to work from anywhere for up to three weeks a year!
• 👪 Enhanced parental leave, and office-based nursery.
• 🧠 Online therapy and wellbeing benefits to ensure your mental well-being.

Here at Glovo, we thrive on diversity, we believe it enhances our teams, products, and culture. We know that the best ideas come from a mashup of brilliant diverse minds. This is why we are committed to providing equal opportunities to talent from all backgrounds - all genders, racial/diverse backgrounds, abilities, ages, sexual orientations and all other unique characteristics that make you YOU. We will encourage you to bring your authentic self to work, fostering an inclusive environment where everyone feels heard. 

Feel free to note your pronouns in your application (e.g., she/her/hers, he/him/his, they/them/theirs, etc).

So, ready to take the wheel and make this the ride of your life? 

Delve into our culture by taking a peek at our Instagram and check out our Linkedin and website!