PT Manager Open Availabilty

Posted 2 Hours Ago
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Skibo, Fayetteville, NC, USA
In-Office
Mid level
Kids + Family • Retail
The Role
Manage merchandising and store operations including truck processing, inventory routines, planogram and visual execution, pricing and promotions, Ship-from-Store fulfillment, RTV/ASN receiving, damage control, and asset protection. Provide MOD coverage, workload planning, team training/coaching, and maintain a customer-ready store environment. Physical duties include lifting, stocking, and working nights/weekends.
Summary Generated by Built In
Store - FAYETTEVILLE, NC

The Merchandise Manager drives merchandising and operational execution, including truck processing, inventory routines, planogram sets, and visual standards. This role ensures accurate pricing, timely promotional execution, and a customer-ready store environment through strong workload planning and inventory management.

Major Activities

  • Assist Store Manager in leading and managing adherence to Standard Operating Procedures (SOPs) and Company programs to ensure compliance with applicable laws and requirements.
  • Ensure execution of Company policies and standards, holding team accountable for store conditions and results.
  • Provide Manager-on-Duty (MOD) coverage, maintaining floor leadership, service standards, and operational continuity.
  • Lead truck execution processes, ensuring timely unloading, accurate sorting, and efficient flow of merchandise to the sales floor.
  • Own workload planning and daily task prioritization, partnering with store leadership to align staffing and execution to business needs.
  • Execute and maintain SISO (Store-In-Stock Optimization) routines to drive in-stock levels, replenishment accuracy, and sales readiness.
  • Oversee Planogram (POG) execution, ensuring merchandising sets are completed accurately and on schedule.
  • Establish and maintain visual merchandising standards, including initial product placement and presentation to company expectations.
  • Support a clean, organized, and customer-ready store environment, including backroom organization and sales floor recovery.
  • Manage key aspects of inventory control, ensuring product accuracy, integrity, and efficient stock movement.
  • Execute ad sets, ensuring promotional signage and product placement are compliant and customer focused.
  • Complete price changes accurately and on time, maintaining pricing integrity across the sales floor and systems.
  • Oversee Ship from Store fulfillment, ensuring orders are picked, packed, and shipped efficiently and accurately.
  • Process RTVs (Return to Vendor) and ASN receiving, ensuring compliance, documentation accuracy, and proper inventory adjustments.
  • Manage store damages procedures, ensuring proper handling, reporting, and shrink reduction
  • Train, coach, and develop team members through structured TM onboarding and ongoing skill-building across assigned departments.
  • Partner in maintaining strong Asset Protection practices, reducing shrink through awareness, compliance, and safe operations.

Other duties as assigned

Minimum Type of Experience Required

  • 3+ years retail leadership experience

Work Environment

  • Ability to remain standing for long periods of time
  • Ability to move throughout the store
  • Regular bending, lifting, carrying, reaching, and stretching
  • Ability to lift, carry, push, and pull merchandise and fixtures, up to 25-50 pounds with or without reasonable accommodation.
  • Ability to climb ladders or step stools to stock and retrieve products.
  • Ability to perform repetitive motions, including scanning items, stocking shelves, and operating POS equipment.
  • Ability to work in a fast-paced environment with frequent customer interactions.
  • Work hours include nights, weekends and early mornings

Applicants in the U.S. must satisfy federal, state, and local legal requirements of the job.

At The Michaels Companies Inc., our purpose is to fuel the joy of creativity and celebration. As the leading destination for creating and celebrating in North America, we operate over 1,300 stores in 49 states and Canada and online at Michaels.com and Michaels.ca. The Michaels Companies, Inc. also owns Artistree, a manufacturer of custom and specialty framing merchandise. Founded in 1973 and headquartered in Irving, Texas, Michaels is the best place for all things creative. For more information, please visit www.michaels.com.


Michaels offers a range of benefits to support team members and their families. Depending on position and eligibility, team members may have access to a 401(k) with employer match, an Employee Assistance Program, medical, dental, and vision coverage, telemedicine services, flexible spending accounts, commuter benefits, tuition assistance, adoption assistance, and various voluntary insurance options. All team members enjoy everyday perks such as employee discounts and access to partner discount programs. For a summary of benefits, visit the Michaels Benefits at a Glance page. For additional information regarding benefits, visit MIKBenefits.com


Michaels is an Equal Opportunity Employer. We are here for all Team Members and all customers to create, innovate and be better together.


Michaels is committed to the full inclusion of all qualified individuals. In keeping with this commitment, Michaels will assure that people with disabilities are provided reasonable accommodations. Accordingly, if a reasonable accommodation is required to fully participate in the job application or interview process, to perform the essential functions of the job, and/or to receive all other benefits and privileges of employment, please contact Customer Care at 1-800-642-4235 (1800-MICHAEL).

EEOC Know Your Rights Poster in English

EEOC Know Your Rights Poster in Spanish

EEOC Poster Optimized for Screen Readers

Federal FMLA Poster

Federal EPPAC Poster

Skills Required

  • 3+ years retail leadership experience
  • Availability to work nights, weekends and early mornings
  • Ability to lift, carry, push, and pull merchandise and fixtures up to 25-50 pounds
  • Ability to remain standing for long periods and perform repetitive motions (scanning, stocking, POS operation)
  • Ability to climb ladders or step stools to stock and retrieve products

Michaels Stores Compensation & Benefits Highlights

The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Michaels Stores and has not been reviewed or approved by Michaels Stores.

  • Healthcare Strength Multiple medical, dental, and vision options are available alongside virtual care and an Employee Assistance Program. Basic life and AD&D are provided for full-time team members, with optional disability coverage.
  • Retirement Support A 401(k) plan with company matching supports savings for retirement. Eligibility begins after a short tenure period.
  • Wellbeing & Lifestyle Benefits Team members receive broad merchandise and custom framing discounts plus partner savings on fitness, travel, and services. Programs such as Michaels CARES and tuition assistance add wellbeing and development support.

Michaels Stores Insights

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The Company
HQ: Irving, TX
10,149 Employees
Year Founded: 1973

What We Do

The Michaels Companies, Inc. is North America's largest specialty provider of arts, crafts, framing, floral, wall décor, and seasonal merchandise for Makers and do-it-yourself home decorators. The Company owns and operates more than 1,200 stores in 49 states and Canada. Additionally, the Company serves customers through Michaels.com, consumercrafts.com and aaronbrothers.com. The Michaels Companies, Inc., also owns Artistree, a manufacturer of high quality custom and specialty framing merchandise, and Darice, a premier wholesale distributor in the craft, gift and decor industry.

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