What you will do:
Register patients by obtaining necessary and accurate financial and demographic information.
Receive, investigate and respond to various inquiries and questions in a pleasant and helpful manner.
Determine the financial status of the patient and or guarantor and complete all financial/insurance related functions and signatures.
Communicate with third party payors, obtain insurance benefits and obtain insurance authorizations.
Collect money due from patient at admission, or in ER setting, prior to discharge.
Complete all necessary reports.
Communicate with Case Management, Patient Financial Services and Self/Pay/Medicaid eligibility Team and all other departments when appropriate.
Minimum Qualifications:
High school diploma or GED required
Associate's degree preferred or process of obtaining one (preferred)
Must possess excellent customer service, communication and organizational skills and the ability to multi-task
Licensure:
None required; Certified Patient Account Technician CPAT preferred
Position Highlights and Benefits:
Comprehensive benefit packages available, including medical, dental, vision, paid time off, 403B, and education assistance.
Comprehensive benefits that start on your first day of work
Retirement savings program with employer matching
We serve together in the spirit of the Gospel as a compassionate and transforming healing presence within our communities.
We live and breathe our guiding behaviors: we support each other in serving, we communicate openly, honestly, respectfully, and directly, we are fully present, we are all accountable, we trust and assume goodness in intentions, and we are continuous learners.
Ministry/Facility Information:
A member of Trinity Health, one of the largest multi-institutional Catholic health care delivery systems in the nation, Fort Lauderdale-based Holy Cross Hospital, dba Holy Cross Health, is a full-service, not-for-profit, Catholic, teaching hospital operating in the spirit of the Sisters of Mercy.
We are the only not-for-profit Catholic hospital in Broward and Palm Beach counties.
Through strategic collaborations and a commitment to being a person-centered, transforming, healing presence, the 557-bed hospital offers progressive inpatient, outpatient and community outreach services and clinical research trials to serve as our community’s trusted health partner for life. We are committed to providing compassionate and holistic person-centered care.
Legal Info:
We are an Equal Opportunity Employer and do not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity, status as a veteran, and basis of disability or any other federal, state or local protected class.
Our Commitment
Rooted in our Mission and Core Values, we honor the dignity of every person and recognize the unique perspectives, experiences, and talents each colleague brings. By finding common ground and embracing our differences, we grow stronger together and deliver more compassionate, person-centered care. We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other status protected by federal, state, or local law.
What We Do
Trinity Health is one of the largest not-for-profit, Catholic health care systems in the nation. It is a family of 115,000 colleagues and nearly 26,000 physicians and clinicians caring for diverse communities across 25 states. Nationally recognized for care and experience, the Trinity Health system includes 88 hospitals, 131 continuing care locations, the second largest PACE program in the country, 125 urgent care locations and many other health and well-being services. Based in Livonia, Michigan, its annual operating revenue is $20.2 billion with $1.2 billion returned to its communities in the form of charity care and other community benefit programs.
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