Psychologist/Psychotherapist (Psycholog/Psychoterapeuta) - Warsaw - Locum

Key Responsibilities

• Conduct monthly or on-demand 1:1 well-being coaching sessions with each assigned individual, face to face unless otherwise specified. 
• Provide same-day coaching support in response to urgent wellbeing needs. 
• Incorporate stress-reduction techniques, coping strategies, and decision-making skills into coaching using short term coaching models.  

• Facilitate monthly small-group coaching sessions for assigned individuals to address team-related well-being topics. 
• Tailor sessions based on specific group needs, feedback from Team Leads, or insights gained by the coaching team. 
• Ensure sessions are conducted in person, unless otherwise directed. 

• Deliver small group training sessions including onboarding, well-being and resiliency training, and annual refresher training for assigned individuals. 
• Facilitate additional approved ad hoc training sessions as requested, aligned with organizational needs. 
• Ensure all training is delivered within prescribed timeframes and formats provided by the organization. 

• Conduct daily floor walks ("walk and talks") during each shift to observe team interactions and employee demeanor for signs of distress. 
• Normalize wellbeing coach presence on-site as a supportive and integrated member of the Trust & Safety team. 
• Provide discreet and proactive intervention as necessary. 

• Actively monitor and respond to direct communications from individuals across designated platforms, including email and other approved communication tools. 
• Maintain a professional, supportive, and timely response protocol. 

• Accurately record attendance and aggregate trends/topics in the organization’s system of record within 24 hours of each session. 
• Update working schedule and coaching session plan 28 days in advance of sessions taking place.  
• Enter coaching session insights (excluding any clinical or personally identifiable information) using the organization’s coaching tool in alignment with privacy and data protection policies. 
• Adhere to all legal and ethical reporting obligations, including risk-based disclosures. 

• Summarize trends and insights from coaching sessions and observations during floor walks using the organization’s reporting tools. 
• Contribute to regular team updates and meetings with relevant aggregated insights. 

• Manage your own schedule effectively including blocking time for on-demand sessions, floor walks, and proactive engagement activities in alignment with best practice guidelines. 
• Remain available and responsive for unscheduled support and crisis interventions as needed. 

Qualifications and Experience

• Master’s degree (or higher) in Psychology, Psychotherapy, Clinical Counselling, Health Psychology, Therapeutic Counselling, Psychotherapy, or Clinical Social Work or a related field. 
• Minimum of 3 years’ post qualification experience in mental health, preferably in areas such as trauma counselling, resilience-building programs, general or clinical mental health support. 
• Registered member in good standing of a recognized professional association, such as Polskie Towarzystwo Psychologiczne (PTP) or equivalent or willing to register prior to employment. 
• Strong presentation and group facilitation skills.  
• Demonstrated ability to engage clients and build relationships.    
• Fluent in written and spoken English is mandatory.  
• Prior experience working in a corporate setting is an asset.   
• Prior experience working with Trust and Safety professionals is an asset.   
• Minimum requirement of 20+ hours per calendar year of Continuing Professional Development in a psychology / psychotherapy related discipline.

About
At Zevo, we’re a global leader dedicated to enhancing the psychological health and wellbeing of those on the front lines of content moderation. By joining our team, you will become part of an elite community committed to providing unparalleled support to content moderation teams and Trust & Safety professionals across the globe.Diversity, Equity, Inclusion, and Accessibility at ZevoAt Zevo, we are a global leader dedicated to enhancing the psychological health and wellbeing of those on the front lines of content moderation. By joining our team, you will become part of an elite community committed to providing unparalleled support to content moderation teams and Trust & Safety professionals worldwide.We believe that a diverse, equitable, and inclusive workforce is essential to achieving our vision. We are committed to fostering, cultivating, and preserving a culture that prioritizes equity, diversity, inclusion, and accessibility. Our employees are our most valuable asset, and the collective sum of their individual differences, life experiences, knowledge, creativity, innovation, self-expression, unique skills, and talents significantly contributes to our culture, reputation, and success.We embrace and encourage the diverse backgrounds and perspectives of our employees, including their age, color, disability, ethnicity, family or marital status, gender identity or expression, language, national origin, physical and mental abilities, political affiliation, race, religion, sexual orientation, socio-economic status, and other unique characteristics. We are dedicated to creating an environment where everyone has the resources and support needed to thrive, ensuring that opportunities and outcomes are equitable for all.Accessibility and AccommodationsAt Zevo, we are committed to providing a fair and accessible hiring process. If you require accommodations during the application process, please let us know. We will work with you to ensure a smooth and inclusive experience, which may include alternative formats for application materials, adjustments to interviews, or any other necessary accommodations.