PSR (Problem Solving Specialist)

The Problem Solving Specialist (PSR) supports the school community by addressing student behavioral, social-emotional, and conflict-related concerns. The PSR works collaboratively with students, families, teachers, and administrators to promote a safe, supportive, and positive learning environment while helping students develop appropriate problem-solving and coping skills.

• Provide behavioral and social-emotional support to students throughout the school day
• Assist students in resolving conflicts using restorative and problem-solving practices
• Respond to student behavioral incidents and help de-escalate situations
• Build positive relationships with students to encourage accountability and growth
• Collaborate with teachers, counselors, administrators, and support staff regarding student needs
• Monitor student behavior in classrooms, hallways, cafeterias, and other school settings
• Conduct student check-ins and provide mentorship and guidance
• Support implementation of behavior intervention plans and school discipline procedures
• Document behavioral incidents, interventions, and student progress accurately and timely
• Communicate with parents/guardians regarding student concerns and progress when appropriate
• Assist in developing strategies to improve attendance, engagement, and student success
• Promote a positive school culture and reinforce school expectations
• Participate in meetings, trainings, and professional development opportunities
• Maintain confidentiality of student information in accordance with school policies and regulations
• Support crisis intervention and student safety procedures as needed

• Strong conflict resolution and problem-solving skills
• Ability to build rapport with students from diverse backgrounds
• Excellent communication and interpersonal skills
• Ability to remain calm and professional in challenging situations
• Knowledge of restorative practices, behavior management, and trauma-informed approaches preferred
• Strong organizational and documentation skills
• Ability to work collaboratively as part of a school support team
• High school diploma required; associate’s or bachelor’s degree in education, counseling, social work, or related field preferred
• Experience working with children or adolescents in an educational or youth-centered setting preferred

• Strong conflict resolution and problem-solving skills
• Ability to build rapport with students from diverse backgrounds
• Excellent communication and interpersonal skills
• Ability to remain calm and professional in challenging situations
• Knowledge of restorative practices, behavior management, and trauma-informed approaches preferred
• Strong organizational and documentation skills
• Ability to work collaboratively as part of a school support team
• High school diploma required; associate’s or bachelor’s degree in education, counseling, social work, or related field preferred
• Experience working with children or adolescents in an educational or youth-centered setting preferred