PS Project Manager

About NCR VOYIX

NCR VOYIX Corporation (NYSE: VYX) is a leading global provider of digital commerce solutions for the retail, restaurant and banking industries. NCR VOYIX is headquartered in Atlanta, Georgia, with approximately 16,000 employees in 35 countries across the globe. For nearly 140 years, we have been the global leader in consumer transaction technologies, turning everyday consumer interactions into meaningful moments. Today, NCR VOYIX transforms the stores, restaurants and digital banking experiences with cloud-based, platform-led SaaS and services capabilities.

Not only are we the leader in the market segments we serve and the technology we deliver, but we create exceptional consumer experiences in partnership with the world’s leading retailers, restaurants and financial institutions. We leverage our expertise, R&D capabilities and unique platform to help navigate, simplify and run our customers’ technology systems.

Our customers are at the center of everything we do. Our mission is to enable stores, restaurants and financial institutions to exceed their goals – from customer satisfaction to revenue growth, to operational excellence, to reduced costs and profit growth. Our solutions empower our customers to succeed in today’s competitive landscape. 

Our unique perspective brings innovative, industry-leading tech to all the moving parts of business across industries. NCR VOYIX has earned the trust of businesses large and small — from the best-known brands around the world to your local favorite around the corner.

The NCR VOYIX Project Manager (PM) is responsible for planning, defining and delivering projects. The PM designs the project goals and success markers, determines how success will be measured and tracked. The PM ensures the project remains on time, on budget and helps motivate team members to hit their goals. The Project Manager also acts as a liaison between the project team and upper level management. The PM prepares and presents progress reports and ensures the project is furthering organizational goals. Most importantly, the PM assures effective communications between and amongst all project stakeholders (internal and external).

Position Summary & Key Areas of Responsibility

• Completes or tracks completion of project tasks; escalates assignment conflicts and issues
• Works with PS Technical Leader and Team Leaders to generate estimates as well as SOWs and CRs for future project work
• Manages the Change Control Process
• Adheres to the NCR VOYIX Project Management and Solution Delivery Methodology
• Enforces NCR VOYIX Global PMO Processes
• Creates and manages the PS delivery project plan including detailed Work-Breakdown-Structures for all tasks and activities
• Escalates poor team performance to PS management team
• Prepares weekly (or at frequency requested) client status reports
• Holds weekly project status update meetings with the Client’s Project Manager
• Provides weekly internal project status reports to PS Partner, Client Partner and Regional PMO (if required) outlining activities performed and planned, as well as dependencies and risks
• Tracks and documents project lessons learned
• Works with the Project Coordinator (if applicable) to develop the data elements and reports needed to help manage project performance
• Manages PSA project reporting for assigned projects
• Has an in-depth understanding of all elements impacting the project budget
• Identifies and manages Risks, Defects and Issues
• Regularly monitors assigned project status and completion against schedule and budget
• Secures on-time acceptance of Project Deliverables by the Client, manage revenue recognition and forecasting

Basic Qualifications

• Project Management Certification required (PMP, PRINCE2 or equivalent)
• Minimum of 5 years project management experience in a fee-for-service professional services environment
• Strong organizational skills
• Excellent problem-solving skills
• Self-directed, self-motivated
• Good at managing multiple tasks and deliverables simultaneously
• Superior written and verbal communications skills
• Minimum of a bachelor’s degree - preferably in Computer Science/Computer Engineering or related field, Project Management or equivalent in a business-related discipline

Preferred Qualifications

• Previous experience working within a professional services organization
• NCR VOYIX Domain experience (Convenience Fuel Retail, PCR, RPOS, StorePoint)

Software Delivery Life-Cycle (SDLC) knowledge for planning and support of the development and testing efforts

Offers of employment are conditional upon passage of screening criteria applicable to the job

EEO Statement

Integrated into our shared values is NCR Voyix’s commitment to diversity and equal employment opportunity.  All qualified applicants will receive consideration for employment without regard to sex, age, race, color, creed, religion, national origin, disability, sexual orientation, gender identity, veteran status, military service, genetic information, or any other characteristic or conduct protected by law.  NCR Voyix is committed to being a globally inclusive company where all people are treated fairly, recognized for their individuality, promoted based on performance and encouraged to strive to reach their full potential.  We believe in understanding and respecting differences among all people.  Every individual at NCR Voyix has an ongoing responsibility to respect and support a globally diverse environment.

Statement to Third Party Agencies
To ALL recruitment agencies: NCR Voyix only accepts resumes from agencies on the preferred supplier list. Please do not forward resumes to our applicant tracking system, NCR Voyix employees, or any NCR Voyix facility. NCR Voyix is not responsible for any fees or charges associated with unsolicited resumes

“When applying for a job, please make sure to only open emails that you will receive during your application process that come from a @ncrvoyix.com email domain.”