The Provider Training and Development Specialist is responsible for the coordination, execution, and evaluation of provider trainings and training materials.
Essential Functions:
- Assist in the design, development, and facilitation of trainings for CBH providers.
- Conduct needs assessments to identify training deficits.
- Deliver pre-and post-training evaluation to participants as needed.
- Utilize creative and adaptive teaching techniques to accommodate adult learning needs, such as e-learning, web-based virtual trainings, and workshops
- Prepare clear, well-written training materials for the appropriate audience.
Position Requirements:
- Education: Master’s degree in Behavioral Health, Public Health, or related field
- License/Certification: N/A
- Relevant Work Experience: Minimum of three years’ (five years preferred) experience in a behavioral health setting; two years of professional experience in training and adult education
Skills:
- Proven experience in facilitating and developing content for training programs
- Demonstrated critical thinking skills and attention to detail
- Project management skills; ability to manage multiple projects
- Ability to work in a fast-paced environment where independence and adaptability are required
- High professional standards for customer service
- Excellent teamwork and interpersonal skills
- Demonstrate willingness and ability to work with a diverse workforce
- Ability to work non-traditional hours, as needed
- Excellent public speaking, group facilitation, and writing skills
- Proficiency in use of web-based meeting and webinar platforms, such as Zoom and Microsoft Teams
- Ability to partner with subject matter experts on training needs and platforms for training delivery
- Proficient in the Microsoft suite of products (i.e., PowerPoint, Excel, Outlook, and Word)
Philadelphia Residency Requirement:
- The successful candidate must be a current Philadelphia resident or become a resident within six months of hire.
U.S. Authorization Requirement:
- CBH does not provide sponsorship for applicants requiring future work authorization. All candidates must be legally authorized to work in the United States without requiring sponsorship now or in the future.
Equal Employment Opportunity:
- We strive to promote and sustain a culture of diversity, inclusion and belonging every day. CBH is an equal opportunity employer. We do not discriminate in recruiting, hiring, promotion, or any other personnel action based on all qualified individuals. This is without regard to race, ethnicity, creed, color, religion, national origin, age, sex/gender, marital status, gender identity, sexual orientation, gender identity or expression, disability, protected veteran status, genetic information or any other characteristic protected individual genetic information, or non-disqualifying physical or mental handicap or disability in each aspect of the human resources function by applicable federal, state, or local law.
Requesting An Accommodation:
- CBH is committed to providing equal employment opportunities for individuals with disabilities or religious observance, including reasonable accommodation when needed. If you are hired by CBH and require an accommodation to perform the essential functions of your role, you will be asked to participate in our accommodation process. Accommodations made to facilitate the recruiting process are not a guarantee of future or continued accommodation once hired.
- If you would like to be considered for employment opportunities with CBH and have accommodation needs for a disability or religious observance, please send us an email at [email protected]
Skills Required
- Master's degree in Behavioral Health, Public Health, or a related field
- At least three years of experience in a behavioral health setting
- Five years of experience in a behavioral health setting
- Two years of professional experience in training and adult education
- Philadelphia residency or willingness to become a Philadelphia resident within six months of hire
- Legal authorization to work in the United States without current or future sponsorship
What We Do
CBH is a nonprofit 501 (c)(3) corporation contracted by the City of Philadelphia’s Department of Behavioral Health and Intellectual disAbility Services to manage the delivery of behavioral health services for Medicaid recipients of Philadelphia County. For more information about CBH, visit cbhphilly.org. For more than 25 years, Community Behavioral Health (CBH) has been expanding access to mental health services for Philadelphians. CBH provides access to high-quality, accountable care to improve the health and mental wellness of our Members. Our Mission: CBH provides access to high-quality accountable care to improve the health and mental wellness of our members. Our Vision: Leading innovation in whole-person care for healthy, thriving communities. Our Values: We Care. We value and appreciate our staff and service providers, believing that a healthy, happy workforce creates healthy, happy members. We show our appreciation regularly and listen to concerns. We also care deeply for the overall health of Philadelphians, knowing that a vibrant, thriving, resilient city hinges upon healthy citizens. We Empower. We are here for our employees, members, and partners. We are open and transparent, encouraging dialogue and fostering growth so we can all be our best, healthiest selves. We Connect. We’re updating our processes and technology to better serve our community and communicate more effectively and efficiently. We cultivate two-way communication, sharing our appreciation for our staff and welcoming feedback from them. We Lead. Behavioral and mental wellness is our passion, and we are experts in the field. We have been serving the Philadelphia community since 1997, and we know the industry. We cultivate close working relationships with our partners, who are also leaders in the mental health field. We are open to change and innovation to ensure the highest standard of care for all.
