Provider Tech Support Analyst II - NovaOne

Posted 3 Days Ago
Be an Early Applicant
Hiring Remotely in Hopewell, NJ, USA
In-Office or Remote
63K-84K Annually
Senior level
Healthtech • Insurance
The Role
Supports provider data management for Government Programs, ensuring accurate and timely provider file maintenance. Investigates data errors and integrity incidents, develops system specifications and testing criteria, improves procedures and controls, produces quality and production reporting, supports vendor audits, and represents the department on workgroups. The role requires provider data management experience in healthcare or insurance and familiarity with provider systems, claims processing, credentialing, managed care, and data integration.
Summary Generated by Built In

Horizon Blue Cross Blue Shield of New Jersey empowers our members to achieve their best health.  For over 90 years, we have been New Jersey’s health solutions leader driving innovations that improve health care quality, affordability, and member experience.  Our members are our neighbors, our friends, and our families.  It is this understanding that drives us to better serve and care for the 3.5 million people who place their trust in us. We pride ourselves on our best-in-class employees and strive to maintain an innovative and inclusive environment that allows them to thrive. When our employees bring their best and succeed, the Company succeeds. 

About the Role

This position is accountable for providing support to Network Data Management and all departments utilizing provider date including the screening of provider loading, as well as coordinating all procedural aspects relative to the Government Programs provider systems. This position is also responsible for handling important or sensitive projects and priorities that require a high degree of attention and performing other duties as assigned by management.

What You'll Do

  • Assists with the direction and supervision activities of the Provider File Area to ensure the accurate, complete and timely maintenance of the Government Programs provider data files.
  • Resolve provider data errors by identifying causation and recommend improvements, identifying strengths and documenting best practices. Investigates all incidents impacting the data integrity and programs to allow for analysis of trends and potential vulnerability.
  • Assist in the preparation, development and analysis of specifications for system enhancements and modifications to ensure provider files integrate properly with current and planned systems.
  • Produces and develops specifications and user testing criteria while securing appropriate documentation to assure accurate data in file.
  • Evaluate and recommend improvements to specific current operating procedures to enhance operating efficiencies and controls.
  • Handle important or sensitive projects and priorities that require a high degree of attention.
  • Produce departmental reporting for quality and production, including vendor audits.
  • Provide departmental representation on workgroups and committees.

What You Bring

Education/Experience:
  • High School Diploma/GED required.
  • Minimum of 5 years relevant work experience in provider data management in Healthcare/ insurance is required.

Preferred Knowledge:
  • Knowledge of healthcare provider systems and claims processing systems.  
  • Understanding of managed care and indemnity business models and operations. 
  • Familiarity with provider credentialing processes, provider data integration, system enhancement projects, and testing methodologies. 
  • Knowledge of medical terminology and healthcare procedures. 
  • Experience supporting vendor audits, compliance activities, or operational reporting. 
  • Use of AI tools to support operational efficiency.

Skills and Abilities:
  • Must be proficient in the use of personal computers and supporting software in a Windows based environment, including MS Office products (Word, Excel, PowerPoint) and Outlook; should be knowledgeable in the use of intranet and internet applications.
  • Requires excellent attention to detail.
  • Requires excellent analytical abilities and the ability to report findings accurately.
  • Requires excellent oral and written communication skills.
  • Requires the ability to interact with all levels of personnel and management.
  • Requires the ability to organize and prioritize work assignments.
  • Requires the ability to work independently and exercise sound business judgment.
  • Prefer the ability to understand medical terminology and medical procedures.

Why Horizon?

At Horizon, you’ll do meaningful work that directly improves lives—while being supported by a mission‑driven organization that values expertise, collaboration, and growth.  We believe that when our people thrive, our communities do too.  If you are passionate about making an impact, we’d love to hear from you!

Salary Range:

$63,000 - $84,420

This compensation range is specific to the job level and takes into account the wide range of factors that are considered in making compensation decisions, including but not limited to: education, experience, licensure, certifications, geographic location, and internal equity.  This range has been created in good faith based on information known to Horizon at the time of posting.  Compensation decisions are dependent on the circumstances of each case. Horizon also provides a comprehensive compensation and benefits package which includes:

  • Comprehensive health benefits (Medical/Dental/Vision)

  • Retirement Plans

  • Generous PTO

  • Incentive Plans

  • Wellness Programs

  • Paid Volunteer Time Off

  • Tuition Reimbursement

Disclaimer:

This job summary has been designed to indicate the general nature and level of work performed by colleagues within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of colleagues assigned to this job.

Horizon Blue Cross Blue Shield of New Jersey is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, protected veteran status or status as an individual with a disability and any other protected class as required by federal, state or local law.  Horizon will consider reasonable accommodation requests as part of the recruiting and hiring process.

Skills Required

  • High School Diploma or GED
  • At least 5 years of relevant provider data management experience in healthcare or insurance
  • Knowledge of healthcare provider systems and claims processing systems
  • Understanding of managed care and indemnity business models and operations
  • Familiarity with provider credentialing, provider data integration, system enhancement projects, and testing methodologies
  • Knowledge of medical terminology and healthcare procedures
  • Experience supporting vendor audits, compliance activities, or operational reporting
  • Proficiency with computers and supporting software in a Windows environment, including Microsoft Office and Outlook
  • Excellent attention to detail and analytical abilities
  • Strong oral and written communication skills
  • Ability to organize and prioritize work, operate independently, and exercise sound business judgment

Horizon Blue Cross Blue Shield of New Jersey Compensation & Benefits Highlights

The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Horizon Blue Cross Blue Shield of New Jersey and has not been reviewed or approved by Horizon Blue Cross Blue Shield of New Jersey.

  • Leave & Time Off Breadth — PTO is characterized as generous, with ample days off and holidays enhancing the overall package. This breadth of time away supports a favorable view of total rewards.
  • Flexible Benefits — Remote and hybrid options are available in multiple functions and are cited as a meaningful perk. Flexibility in where work is performed contributes to overall satisfaction with rewards.
  • Retirement Support — The 401(k) match is considered decent to good. Retirement offerings are viewed as a solid component of the total package.

Horizon Blue Cross Blue Shield of New Jersey Insights

Am I A Good Fit?
beta
Get Personalized Job Insights.
Our AI-powered fit analysis compares your resume with a job listing so you know if your skills & experience align.

The Company
HQ: Newark, NJ
4,974 Employees
Year Founded: 1932

What We Do

Horizon Blue Cross Blue Shield of New Jersey- the state’s largest and oldest health insurer - is a subsidiary of Horizon Mutual Holdings, Inc., a not-for-profit mutual holding company. Together with its affiliates, Horizon provides a wide array of medical, dental, vision and prescription insurance products and services. As New Jersey’ health solutions leader, Horizon is transforming healthcare by working with doctors and hospitals to deliver innovative, patient-centered programs that improve quality and lower costs. It is headquartered in Newark, NJ with offices in Wall and Hopewell, NJ. Horizon serves 3.7 million members including more than 1 million who rely on Medicaid for their health coverage.

Similar Jobs

SharkNinja Logo SharkNinja

Director, Media - Shark Home

Beauty • Robotics • Design • Appliances • Manufacturing
Remote
United States
4000 Employees
175K-215K Annually

CDW Logo CDW

Data Engineer

Information Technology
Remote or Hybrid
US
15100 Employees
105K-150K Annually

CDW Logo CDW

Consultant

Information Technology
Remote or Hybrid
US
15100 Employees
91K-129K Annually

Pfizer Logo Pfizer

Director, QSEO AI Transformation Lead

Artificial Intelligence • Healthtech • Machine Learning • Natural Language Processing • Biotech • Pharmaceutical
Remote or Hybrid
8 Locations
121990 Employees
177K-294K Annually

Similar Companies Hiring

OneImaging Thumbnail
Healthtech
Miami, FL
62 Employees
Vitalize Thumbnail
Artificial Intelligence • Healthtech • Software
San Francisco, California
50 Employees
Vega Thumbnail
Artificial Intelligence • Automotive • Insurance • Transportation
US
65 Employees

Sign up now Access later

Create Free Account

Please log in or sign up to report this job.

Create Free Account