Re‑architecting U.S. healthcare demands speed, precision, and an obsession with details. Cadence is building a remote care delivery system that keeps older people healthy, out of the hospital, and at home. By pairing each patient with a dedicated clinical team that reviews their health every day, versus every few months, we catch issues early and intervene before they escalate. The result: measurably better outcomes for patients and less administrative burden for clinicians.
Today, Cadence supports tens of thousands of active patients nationwide. Our AI‑powered system and scalable clinical model enable proactive, population‑level care. We’re among the fastest‑growing companies in healthtech, and we’re just getting started.
The Cadence Solutions team is seeking a Provider Relationship Manager (PRM) to join the team. This role is responsible for developing long-term relationships with providers and clinic staff that are engaged in a Cadence clinical program.
Our clinical model empowers health system clinicians to deliver better care to more patients through our platform and robust patient services. To do this successfully, we partner closely with each system’s providers and staff to understand their unique clinical workflows so that we can deploy the optimal solution for their organization. The PRM will be the face of Cadence and will be the primary point of contact for the practice. This role will be instrumental in ensuring that our product is meeting the needs of our providers and their patients on an ongoing basis, and identifying opportunities to expand the services we deliver.
This is a field-first role. Weekly travel is a core expectation and a non-negotiable part of success in this position. This role requires weekly travel (2-3 days/week) to designated office locations to conduct meetings and provide onsite support on a regular basis.
WHAT YOU’LL DO:
- Successfully deploy Cadence solution at a local level with providers and staff so that solution fits seamlessly with their workflows and results in high clinician and patient adoption and retention.
- Establish trusted relationships with new and existing providers and staff and identify new opportunities to deliver care to patients with other health conditions.
- Partner with internal Product and Care Delivery teams to ensure Cadence is learning from our providers and always improving our technology and services offerings.
- Collaborate with Partnerships team to build repeatable processes and systems that enable Cadence to efficiently scale with existing and new system partners.
- Partner with providers to inform, educate, and bring opportunities that will help their patients live a healthier lifestyle in relation to their chronic condition.
- Monitor data, present reports, and encourage ongoing provider engagement through regularly scheduled touch bases and meetings.
- Collaborate with Partnerships team to ensure providers are meeting expectations of health system partners and provide escalation when needed.
- Take initiative to learn and understand complex workflows and clinical environments with minimal supervision, identifying problems and driving solutions autonomously.
WHAT YOU'LL NEED:
- 5+ years of experience in project leadership, account management, or healthcare customer service (pharmacy, managed care, or clinical support environments preferred).
- Bachelor’s degree in healthcare, business, or communications required.
- A self-starter mindset with a strong sense of ownership, you take initiative, solve problems end-to-end, and thrive in environments founded on trust, autonomy, and direct feedback.
- Proven ability to adapt quickly, learn on the fly, and navigate ambiguity with curiosity and confidence.
- A track record of exceeding performance expectations in fast-paced, goal-driven environments.
- Comfort working independently in a high-travel, field-based role - weekly travel to provider sites is expected and essential.
- Excellent communication, presentation, and relationship-building skills with both clinical and administrative audiences.
- Strong strategic, analytical, and critical thinking abilities: you're metrics-driven and use data to drive behavior change and influence outcomes.
- Proficiency with Google Workspace and web-based collaboration tools.
- Must reside within commutable range of a major airport.
NICE TO HAVES:
- Clinical training or background.
- Knowledge of Medicare and/ or value based care programs.
WHAT SUCCESS LOOKS LIKE:
- You’re a proactive problem-solver, not a passive executor
- You take ownership of results and escalate only after you've exhausted your own solutions
- You’re responsive, driven, and deeply accountable to your providers and team
- You embody Cadence’s culture of high standards, speed, and mission alignment
WHO WE ARE:
We move fast, raise standards, and own outcomes. We hire drivers, not passengers – people who take initiative, solve problems, and sweat the details because lives depend on it. Momentum matters in healthcare where slow decisions cost lives. At Cadence, we set a high bar and back each other relentlessly to clear it. If you’re ready to do the best work of your career and make a real impact in healthcare, join us.
WHAT YOU’LL GET:
- Autonomy to tackle big, complex problems that matter
- An opportunity to improve lives every single day
- A chance to shape a category‑defining company at scale
- Medical, dental, and vision insurance
- Competitive total compensation and meaningful equity
- TelaDoc (virtual primary care)
- National and local discounts powered by TriNet
- Unlimited PTO and paid holidays
- Remote equipment setup and home office stipend
- Paid Parental Leave
- 401K and 401K match
- Charitable Donation Match program
- Expected compensation range: $100,000- $110,000 annual base salary ($180,000 OTE)
- Location: Remote
Cadence is committed to equal opportunity and fairness regardless of race, color, religion, sex, gender identity, sexual orientation, nation of origin, ancestry, age, physical or mental disability, country of citizenship, medical condition, marital or domestic partner status, family status, family care status, military or veteran status or any other basis protected by local, state or federal laws.
A notice to Cadence applicants: Our Talent team only directs candidates to apply through our official careers page at https://www.cadence.care/our-team. Cadence will never refer you to external websites, ask for payment or personal information, or conduct interviews via messaging apps. We receive all applications through our website and anyone suggesting otherwise is not with Cadence.
Top Skills
What We Do
Cadence is the support system for health systems, clinicians and patients, bringing effortless care into people’s homes. Cadence’s proven Remote Patient Care solution combines AI-powered technology with clinician-led care to deliver always-on, personalized support. Transforming care delivery for health systems, reducing the burden on physicians, and bringing peace of mind to patients, Cadence is setting the standard for care management across the continuum.
At Cadence, we aim to exceed the expectations of our patients, clinicians, and partners every day. Our team values trust and autonomy, and we empower one another to make decisions, solve problems and build something better. We give clear, candid feedback with the utmost honesty and encouragement. If you’re interested in joining us, explore opportunities at www.cadence.care.
*Note that in all Cadence videos posted on this page, testimonials are those of real Cadence patients who have not been compensated and voluntarily provided their statements and opinions. Patient results and experiences with Cadence may vary and are unique and individual to each patient.
