What You'll Be Working On (Duties include but not limited to):
- Strategic Partnership Development: Lead initiatives to increase the number of practices collaborating with Care Access, identifying and onboarding viable partners to support our mission.
- Customer Relationship Management: Oversee customer inquiries and ensure timely, accurate, and high-quality responses to maintain strong professional relationships with key stakeholders.
- Business Development Leadership: Serve as the initial point of contact for prospective Trial Access Partners, guiding them through the onboarding process and showcasing the value of Care Access programs.
- Lead Generation and Conversion: Utilize tools such as Salesforce and other lead sources to identify, qualify, and engage potential partners, ensuring alignment with organizational goals.
- Stakeholder Engagement: Conduct strategic meetings and manage relationships with key decision-makers, including Principal Investigators, General Practitioners, Practice Managers, and other healthcare professionals, to present and promote the Trial Access Partner Program.
- Maintain and update client databases with relevant information.
- Generate reports on sales activities, trends, and performance metrics.
- Ensure high-quality customer service is provided to physicians and other healthcare professionals across the country/region.
- Identifying and proposing new options and make recommendations to support business growth supporting expansion into new practices across the region/country.
- Preparing reports, presentations on activities, results, and plans.
- Implementing new service models within region/country to enhance clinical trial delivery.
- Comply with all regulatory and in-house standard and corporate operational requirements.
- Keep up to date with local and national healthcare news, issues, and guidance.
- Awareness of competitor initiatives in previously unchartered recruitment methods
- Ensure confidentiality in all aspects of role and organization activity.
Physical and Travel Requirements
- This is a remote position with up to 30% travel requirements. Frequency and length of travel may depend on the length and location of study.
What You Bring (Knowledge, Skills, and Abilities):
- Proficient in utilizing CRM software and other pertinent tools.
- Have gained a strong background on delivering to targets, along with a focus on quality.
- Demonstrated ability to identify and seize opportunities, drive business growth, and achieve targets.
- Have experience of working within a highly regulated environment.
- Excellent communication skills.
- Ability to represent a company with the research community and other healthcare providers.
- Have in depth knowledge of clinical research market and changing business environments.
- Proactive approach with the ability to work autonomously.
- Strong analytical skills and ability to interpret data and use intelligently.
- Excellent problem-solving skills.
- Skilled in collaborating with cross-functional teams to meet sales objectives.
- The ability to multi-task and work well within a high-paced pressurized environment.
- The ability to use your initiative to deliver a great customer experience.
- Intermediate/Advanced IT skills including experience of using Salesforce, Word, Excel, Outlook, and PowerPoint.
Certifications/Licenses, Education, and Experience:
- Bachelor's degree in a relevant field (e.g., healthcare management, life sciences, business administration) or equivalent experience.
- 2 or more years experience in physician network development, preferably in the clinical research industry or related healthcare field
Benefits (US Full-Time Employees Only)
- Paid Time Off (PTO) and Company Paid Holidays
- 100% Employer paid medical, dental, and vision insurance plan options
- Health Savings Account and Flexible Spending Accounts
- Bi-weekly HSA employer contribution
- Company paid Short-Term Disability and Long-Term Disability
- 401(k) Retirement Plan, with Company Match
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What We Do
Care Access is a leading decentralized research organization (DRO) that breaks down traditional barriers in clinical research for patients, sponsors, and physicians. Its innovative model brings decentralized trials, Sites On Demand™, Virtual PIs, and Mobile Sites to previously-unreachable patient populations to expand the impact of clinical research. Supported by top pharmaceutical and biotech partners across 20 different therapeutic areas, Care Access is scaling and globalizing its new model for clinical trial delivery, where more physicians and patients can engage in life-saving research to develop new therapies faster.
To find out how Care Access is transforming the future of clinical trials, visit www.careaccess.com or email [email protected].