Provider Partnership Liaison

Posted 13 Days Ago
Be an Early Applicant
Houston, TX, USA
In-Office
80K-100K Annually
Senior level
Other
The Role
The Provider Partnership Liaison builds and strengthens partnerships for promoting clinical trial access, engages with Trial Access Partners, addresses inquiries, and conducts training to improve patient recruitment and program effectiveness.
Summary Generated by Built In

About Care Access

Care Access is working to make the future of health better for all. With hundreds of research locations, mobile clinics, and clinicians across the globe, we bring world-class research and health services directly to communities that often face barriers to care. We are dedicated to ensuring that every person has the opportunity to understand their health, access the care they need, and contribute to the medical breakthroughs of tomorrow.

With programs like Future of Medicine, which makes advanced health screenings and research opportunities accessible to communities worldwide, and Difference Makers, which supports local leaders to expand their community health and wellbeing efforts, we put people at the heart of medical progress. Through partnerships, technology, and perseverance, we are reimagining how clinical research and health services reach the world. Together, we are building a future of health that is better and more accessible for all.

To learn more about Care Access, visit www.CareAccess.com.

How This Role Makes a Difference

As a Provider Partnerships Liaison, you will focus building and strengthening partnerships that will enhance Care’s mission to promote clinical trial access to all patients. You will work directly with current and prospective Trial Access Partners, conduct demos, and successfully sell the company's value proposition. You will focus on physician engagement and education for Care’s Trial Access Partner Program and serve as a regionally assigned Provider Partnerships Liaison for assigned accounts. 

How You'll Make An Impact
  • Act as liaison between Trial Access Partners, the Provider Partnerships Team, and internal stakeholders to keep all relevant parties informed of activity across multiple campaigns. 
  • Engage with Trial Access Partners and their office staff to ensure proper education of patients and outreach effectiveness.  
  • Perform customer support to our Trial Access Partners, ensuring inquiries and concerns are addressed promptly and effectively. 
  • Conduct face-to-face meetings to promote adoption of best practices by engaging stakeholders on recommended workflows and performance objectives. 
  • Keep Trial Access Partners informed of specific campaigns and for appropriate future opportunities. 
  • Maintain a network of Trial Access Partners through ongoing outreach and activities.  
  • Ensure the effectiveness of patient recruitment by working closely with Trial Access Partner office staff to educate potential patients and perform patient outreach. 
  • Assist in EMR or Chart Review when necessary. 
  • Pursue qualified opportunities to close; meet or exceed quota. 
  • Communicate company value to prospective customers in a compelling and personalized manner.  
  • Illustrate the various solutions from Care Access and how each can solve specific Physician challenges; build relationships with prospects and internal stakeholders to grow new business.  
  • Work collaboratively across departments to execute sales strategy as the firm introduces enhancements to existing solutions and releases new products. 
The Expertise Required
  • Enthusiastically represent the Care Access brand  
  • Bring your thinking, strategies, and ideas to advance our company’s values, unique culture, and vision for the future. 
  • An ability to be flexible in your duties and adjust to evolving business needs. 
  • Ready to participate in every stage of the sales process. 
  • Ability to quickly learn and master complex internal technologies. 
  • Possess exceptional communication skills; you can seamlessly guide a conversation and anticipate potential needs. 
  • Passionate for clinical research. 
Certifications/Licenses, Education, and Experience
  • 5-8 Years of experience in the life sciences domain, preferably clinical research. 
  • College degree is related field, preferred. 
How We Work Together
  • Location: This is an on-site position with regional commute requirements.
  • Travel: This role could potentially require up to 50% travel requirements for appropriate customer engagement. Length of travel will depend upon study requirements, staff needs, and company initiatives. 
  • Physical demands associated with this position Include: The ability to use keyboards and other computer equipment.

The expected salary range for this role is $80,000 - $100,000 USD per year for full time team members.

Benefits & Perks (US Full Time Employees)
  • Paid Time Off (PTO) and Company Paid Holidays
  • 100% Employer paid medical, dental, and vision insurance plan options
  • Health Savings Account and Flexible Spending Accounts
  • Bi-weekly HSA employer contribution
  • Company paid Short-Term Disability and Long-Term Disability
  • 401(k) Retirement Plan, with Company Match 

Diversity & Inclusion

We work with and serve people from diverse cultures and communities around the world. We are stronger and better when we build a team representing the communities we support. We maintain an inclusive culture where people from a broad range of backgrounds feel valued and respected as they contribute to our mission. 

We are an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to, and will not be discriminated against on the basis of, race, color, religion, sex, sexual orientation, gender identity or expression, pregnancy, age, national origin, disability status, genetic information, protected veteran status, or any other characteristic protected by law.

Care Access is unable to sponsor work visas at this time.

If you need an accommodation to apply for a role with Care Access, please reach out to: [email protected]

Mandatory Employer Disclosures:
Notice to Illinois applicants: Applicants are not obligated to disclose expunged juvenile records or adjudication, arrest, or conviction.
Notice to Connecticut applicants: Care Access may require applicants to submit to a urinalysis drug test in connection with an application for employment.
Notice to Arizona, Georgia, Indiana, and North Dakota applicants: Care Access complies with applicable laws prohibiting smoking in and around places of employment.
Notice to Massachusetts applicants: It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.
Notice to Rhode Island applicants: Care Access complies with Rhode Island law prohibiting smoking in enclosed areas within places of employment. Care Access is also subject to is subject to Chapters 29–38 of Title 28 of the Rhode Island General Laws.
Notice to Maryland applicants: UNDER MARYLAND LAW, AN EMPLOYER MAY NOT REQUIRE OR DEMAND, AS A CONDITION OF EMPLOYMENT, PROSPECTIVE EMPLOYMENT, OR CONTINUED EMPLOYMENT, THAT AN INDIVIDUAL SUBMIT TO OR TAKE A LIE DETECTOR OR SIMILAR TEST. AN EMPLOYER WHO VIOLATES THIS LAW IS GUILTY OF A MISDEMEANOR AND SUBJECT TO A FINE NOT EXCEEDING $100. 

Skills Required

  • 5-8 years of experience in the life sciences domain, preferably clinical research
  • College degree in a related field
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The Company
HQ: Boston, MA
818 Employees

What We Do

Care Access is a leading decentralized research organization (DRO) that breaks down traditional barriers in clinical research for patients, sponsors, and physicians. Its innovative model brings decentralized trials, Sites On Demand™, Virtual PIs, and Mobile Sites to previously-unreachable patient populations to expand the impact of clinical research. Supported by top pharmaceutical and biotech partners across 20 different therapeutic areas, Care Access is scaling and globalizing its new model for clinical trial delivery, where more physicians and patients can engage in life-saving research to develop new therapies faster. To find out how Care Access is transforming the future of clinical trials, visit www.careaccess.com or email [email protected].

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