WelbeHealth PACE helps seniors stay in their homes and communities by providing medical care and community-based services. We believe in going the extra mile and aim to make a genuine difference in our participants’ lives.
The Provider Partnership Coordinator is accountable for delivering an optimal provider experience and engaging the community around our PACE model of care. This role works relentlessly to ensure network performance that enables high caliber service delivery to frail seniors across multiple geographies.
Essential Job Duties:
- Work to support a high-quality network of aligned providers across markets through the development and maintenance of provider relationships
- Guide partners from initial provider onboarding through ongoing engagement and relationship optimization
- Maintain external and cross-functional relationships to ensure smooth operational integration with our contracted partners and clinical staff
- Assist the Network Management team with credentialing and recredentialing efforts by following up with providers to collect pertinent documents
- Coordinate with external partners to ensure accurate ongoing collection of key provider demographic updates and changes
- Partner with the Provider Partnership Associate to act as a cohesive team for our external providers and other relevant colleagues
- Monitor and triage the Provider Partnership email inbox, answering questions and appropriately forwarding when necessary
Job Requirements:
- Bachelor’s degree; professional experience may be substituted
- Must reside in a geographical area of our centers (Northern/Southern California); monthly meetings at the center are required
- Minimum of one (1) year of professional experience in a relevant area of work
- Experience in network relations, provider contracting, and/or health plan operations experience, required
- Excellent customer service, organizational, and communication skills
Benefits of Working at WelbeHealth: Apply your expertise in new ways as we rapidly expand. You will have the opportunity to design the way we work in the context of an encouraging and loving environment where every person feels uniquely cared for.
- Medical insurance coverage (Medical, Dental, Vision)
- Work/life balance - we mean it! 17 days of personal time off (PTO), 12 holidays observed annually, and sick time
- 401K savings + match
- Advancement opportunities - we’ve got a track record of hiring and promoting from within, meaning you can create your own path!
- And additional benefits
Compensation consists of base salary plus bonus. WelbeHealth offers a competitive total rewards package that includes a 401(k) match, comprehensive healthcare coverage, and a broad range of additional benefits. Actual compensation will be determined based on experience and relevant qualifications.
COVID-19 Vaccination Policy
At WelbeHealth, our mission is to unlock the full potential of our vulnerable seniors. In this spirit, please note that we have a vaccination policy for all our employees and proof of vaccination, or a vaccine declination form will be required prior to employment. WelbeHealth maintains required infection control and PPE standards and has requirements relevant to all team members regarding vaccinations.
Our Commitment to Diversity, Equity and Inclusion
At WelbeHealth, we embrace and cherish the diversity of our team members, and we're committed to building a culture of inclusion and belonging. We're proud to be an equal opportunity employer. People seeking employment at WelbeHealth are considered without regard to race, color, religion, sex, gender, gender identity, gender expression, sexual orientation, marital or veteran status, age, national origin, ancestry, citizenship, physical or mental disability, medical condition, genetic information or characteristics (or those of a family member), pregnancy or other status protected by applicable law.
Beware of Scams
Please ensure your application is being submitted through a WelbeHealth sponsored site only. Our emails will come from @welbehealth.com email addresses. You will never be asked to purchase your own employment equipment. You can report suspected scam activity to [email protected]
Skills Required
- Bachelor's degree (or equivalent professional experience in lieu of degree)
- Must reside in Northern or Southern California and attend monthly in-center meetings
- Minimum of one (1) year of professional experience in a relevant area
- Experience in network relations, provider contracting, and/or health plan operations
- Excellent customer service, organizational, and communication skills
- Compliance with COVID-19 vaccination policy (proof of vaccination or declination form required)
What We Do
WelbeHealth provides full-service care to help seniors age well at home and in their community, often at no cost. Services include medical, coordination, home care, dental, transport, physical therapy, prescriptions, social activities and meals. Founded by a seasoned group of physician entrepreneurs, our leadership team hails from leading payer and provider organizations such as GoHealth Urgent Care, BAYADA Home Health, AirStrip Technologies, Evolent Health, and On Lok. With funding from leading venture investors, we're looking for team members who are inspired to help us deliver on our mission of unlocking the full potential of the most vulnerable seniors. Our colleagues are energized by working in diverse groups toward our shared purpose, are eager to drive groundbreaking innovations, and have the courage to care for our participants with empathy and love.
