Your Future Evolves Here
Evolent partners with health plans and providers to achieve better outcomes for people with most complex and costly health conditions. Working across specialties and primary care, we seek to connect the pieces of fragmented health care system and ensure people get the same level of care and compassion we would want for our loved ones.
Evolent employees enjoy work/life balance, the flexibility to suit their work to their lives, and autonomy they need to get things done. We believe that people do their best work when they're supported to live their best lives, and when they feel welcome to bring their whole selves to work. That's one reason why diversity and inclusion are core to our business.
Join Evolent for the mission. Stay for the culture.
What You’ll Be Doing:
Put your passion where it meets purpose! Evolent attracts some of the brightest minds in health care. Surround yourself with talented, driven colleagues who share a passion for better health outcomes and a more connected care journey. We are hiring a Provider Engagement Manager to join our Provider Solutions Team.
Who You Are:
You are dynamic and results-driven with a passion for building and nurturing relationships within the healthcare industry. Your ability to identify and seize opportunities to drive provider engagement and support practice change management is what sets you apart. Whether you’re working with internal teams, external partners, or complex healthcare systems, your focus on building trust, delivering results, and fostering positive, long-term relationships is key to your success. You own the opportunity.
What You Will Be Doing:
Reporting to the National Provider Engagement Director—MSK/Physical Medicine, you will be responsible for building and maintaining relationships with specialty practices in your respective market(s). On behalf of our payer clients, you will work closely with practice administrators and clinical leadership, ensuring success with Evolent solutions, and supporting their ability to deliver high quality, cost-effective care.
Key Responsibilities:
• Accountable to internal and external stakeholders, leverage market intelligence to inform provider engagement efforts on high-value providers, with emphasis on driving clinical policy alignment through increased utilization of technology platforms
• Educate market providers on the benefits and streamlined efficiencies of our solutions and strengthen practice relationships to establish Evolent as a trusted and valued partner
• Responsible for all aspects of market(s)/practice engagement activities to include identifying key market practices and health systems, ensuring access to technology platforms and services, building and maintaining strong, positive practice and payer relationships, and resolving any barriers
• Coordinate and conduct practice meetings with clinical leadership and Evolent leadership to review key performance indicators in relation to program adherence, with a focus on clinical policy alignment
• Serve as a resource and liaison between practice(s) and Evolent’s internal teams to triage escalations, effectively address and respond to practice concerns timely, and resolve issues as needed
• Document and resolve provider issues when presented
• Generate, interpret, and monitor practice performance trends to identify areas of improvement, training opportunities; execute plans to increase practice engagement
• Successfully implement change management initiatives
• Organize market/practice-based insights to assist joint operating committee meetings with payer clients
• Support the development of leadership business reviews and reporting
• Communicate updates to market providers in a timely matter
• Interact and participate with other departments to accomplish company- wide goals and objectives
• Utilize technology and workflow to maximize program results
What You Will Bring:
• Bachelor’s degree in healthcare or related field. Three (3) years of provider relations, account management, and/or provider contracting, claims/reimbursement experience
• Knowledge of healthcare, managed care, Medicare, or Medicaid
• Strong knowledge of managed care terminology; broad knowledge of delivery systems and related industry terms
• Excellent verbal, writing, and presentation skills
• Extremely organized and detail-oriented with exceptional follow-through
• Ability to multi-task in a fast-paced environment; can adapt quickly to change; have strong negotiations (influencer) skills
• Ability to conduct physician in-servicing (training sessions)
• Excellent relationship building skills
• Proficient in Microsoft programs (i.e., Word, Excel)
• Ability to travel 25%
Technical Requirements:
We require that all employees have the following technical capability at their home: High speed internet over 10 Mbps and, specifically for all call center employees, the ability to plug in directly to the home internet router. These at-home technical requirements are subject to change with any scheduled re-opening of our office locations.
Evolent is an equal opportunity employer and considers all qualified applicants equally without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, or disability status. If you need reasonable accommodation to access the information provided on this website, please contact [email protected] for further assistance.
The expected base salary/wage range for this position is $78,000. This position is also eligible for a bonus component that would be dependent on pre-defined performance factors. As part of our total compensation package, Evolent is proud to offer comprehensive benefits (including health insurance benefits) to qualifying employees. All compensation determinations are based on the skills and experience required for the position and commensurate with experience of selected individuals, which may vary above and below the stated amounts.Similar Jobs
What We Do
Evolent Health delivers proven clinical and administrative solutions that improve whole person health while making health care simpler and more affordable. Our three solutions—Evolent Care Partners, New Century Health and Evolent Health Services—encompass total cost of care management, specialty care management and administrative simplification. Evolent serves a national base of leading payers and providers, is the first company to receive the National Committee for Quality Assurance's Population Health Program Accreditation, and is consistently recognized as a top place to work in health care nationally. OUR PEOPLE We were named one of “Becker’s 150 Great Places to Work in Healthcare” in 2016, 2017, 2018 and 2019 and are proud to be recognized as a leader in driving diversity, equity, and inclusion (DE&I) efforts. Evolent achieved a 100% score on the 2020 Human Rights Campaign's Corporate Equality Index, making us one of the best places to work for LGBTQ+ employees. We were also named on the Best Companies for Women to Advance List 2020 and 2021 by Parity.org. OUR CULTURE Our accessible leadership team cultivates an open-door environment. We don’t like approval chains; we love ideas and people with the courage and conviction to bring novel solutions forward. We win as a team and always ask how we can do better. We respect and encourage commitments outside of work. OUR COMPENSATION & BENEFITS We recognize and reward our most valuable asset—our team—with competitive pay and annual performance-based bonuses. Evolent also offers comprehensive health benefits, a company-matched 401(k) and flexible spending accounts. Every salaried Evolent employee receives unlimited Personal Time Off and is eligible for a month-long sabbatical after working five years with Evolent. This account is monitored closely by our company. Please message us at [email protected] with any questions or concerns.
