We’re building a world of health around every individual — shaping a more connected, convenient and compassionate health experience. At CVS Health®, you’ll be surrounded by passionate colleagues who care deeply, innovate with purpose, hold ourselves accountable and prioritize safety and quality in everything we do. Join us and be part of something bigger – helping to simplify health care one person, one family and one community at a time.
Position Summary
- Follows established procedures to execute routine business support tasks for the Data Services function, under general supervision.
- Supports the Finance department, interacting with key Underwriting and Account Management specialists for optimal deliverables.
- Enters baseline demographic transactions into the provider directory to support claim adjudication procedures and progress.
- Performs data service intake triage, subsequently reviewing details to effectively respond to customer/member inquiries.
- Conducts regular audits of provider information, escalating any issues or concerns to management for swift resolution.
- Supports Data Services Change Management and Process Optimization strategies, in order to achieve optimal outcomes.
- Takes direction from management to properly understand and execute key work area techniques, processes, and responsibilities.
- Responds to auditor data requests, questions, and discrepancies, in order to ensure collective data integrity and quality of work.
- Performs other duties as assigned.
Required Qualifications
- At least 1 year of healthcare and/or data entry experience.
- Demonstrated proficiency in Microsoft Office applications (Teams, Excel, Word, etc.).
Preferred Qualifications
- Resides in Arizona.
- Previous experience with SQL and QXNT.
- Intermediate proficiency in Microsoft Excel, working with formulas and large data sets.
- Working knowledge of problem solving and decision-making skills.
- Strong attention to detail.
- Excellent organization and time management skills.
- Basic communication skills.
- Strong desire to grow and learn, with a curious and investigative nature.
Education
- High school diploma or GED.
Anticipated Weekly Hours
40Time Type
Full timePay Range
The typical pay range for this role is:
$17.00 - $28.46This pay range represents the base hourly rate or base annual full-time salary for all positions in the job grade within which this position falls. The actual base salary offer will depend on a variety of factors including experience, education, geography and other relevant factors. This position is eligible for a CVS Health bonus, commission or short-term incentive program in addition to the base pay range listed above.
Our people fuel our future. Our teams reflect the customers, patients, members and communities we serve and we are committed to fostering a workplace where every colleague feels valued and that they belong.
Great benefits for great people
We take pride in offering a comprehensive and competitive mix of pay and benefits that reflects our commitment to our colleagues and their families.
Additional details about available benefits are provided during the application process and on Benefits Moments.
Qualified applicants with arrest or conviction records will be considered for employment in accordance with all federal, state and local laws.
Skills Required
- At least 1 year of healthcare and/or data entry experience
- Demonstrated proficiency in Microsoft Office applications (Teams, Excel, Word, etc.)
- High school diploma or GED
- Resides in Arizona
- Previous experience with SQL
- Previous experience with QXNT
- Intermediate proficiency in Microsoft Excel, working with formulas and large data sets
- Working knowledge of problem solving and decision-making skills
- Strong attention to detail
- Excellent organization and time management skills
- Basic communication skills
- Strong desire to grow and learn, with a curious and investigative nature
What We Do
CVS Health is the leading health solutions company that delivers care in ways no one else can. We reach people in more ways and improve the health of communities across America through our local presence, digital channels and our nearly 300,000 dedicated colleagues – including more than 40,000 physicians, pharmacists, nurses and nurse practitioners. Wherever and whenever people need us, we help them with their health – whether that’s managing chronic diseases, staying compliant with their medications, or accessing affordable health and wellness services in the most convenient ways. We help people navigate the health care system – and their personal health care – by improving access, lowering costs and being a trusted partner for every meaningful moment of health. And we do it all with heart, each and every day.
