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The Provider Advisory Council Program Associate plays a key role in executing external Provider Advisory Councils and delivering high-impact council events, engagements, and campaigns. This role leads the coordination and production of council activities while managing day-to-day operations that support council effectiveness, member satisfaction, and long-term engagement.
Working cross-functionally with teams across the organization, the Program Associate helps drive council value, industry representation, recruitment, renewals, and retention. This position is also responsible for managing council reporting, project plans, and performance metrics to ensure successful execution and continuous improvement.
Responsibilities- Provide end-to-end operational support for Provider Advisory Councils, including coordination of materials, agendas, minutes, evaluations, surveys, and application reviews.
- Partner with internal teams such as Relationship and Business Development, Marketing Engagement, and Market Insights to support council initiatives, including pre- and post-event outreach, custom messaging, collateral development, training materials, and video assets.
- Maintain clear, proactive communication with leadership and key stakeholders by delivering detailed updates, status reports, and reporting data related to council events, marketing activities, and opportunities to enhance council value.
- Assess communication needs and develop plans for assets, messaging, and channels that support council initiatives and engagement strategies.
- Manage designated budgets for council initiatives, including vendor coordination and expense tracking.
- Serve as project administrator for council initiatives by developing and maintaining project plans, coordinating activities, identifying change requirements, and managing the annual council member evaluation process.
- Implement, track, and report on initiative-based metrics to provide leadership with meaningful insights and progress updates.
- Manage and maintain council microsite(s), ensuring content is accurate, current, and easily accessible to stakeholders.
- Support additional external initiatives such as education programs, seminars, and training asset management, as needed.
Minimum Qualifications
- High school diploma or equivalent.
- Experience in dental insurance or a dental clinical setting.
Knowledge, Skills, and Abilities
- Ability to work during pacific or mountain time zone hours depending on the team member’s location.
- Strong collaboration skills with the ability to coordinate across multiple teams, stakeholders, and organizational levels.
- Working knowledge of project management best practices, with the ability to manage multiple priorities and maintain thorough documentation.
- Critical thinking and problem-solving capabilities.
- Ability to thrive in a fast-paced, evolving environment.
- Creative, innovative, and solutions-oriented mindset.
- Excellent organizational and time management skills.
- Exceptional verbal, written, and interpersonal communication skills.
- Ability to travel up to 25%.
- Strong proficiency in Microsoft Office applications, including Word, Excel, and PowerPoint.
- Power Apps or Power BI experience a plus!
Base Pay Information
The national base pay range at the end is a good-faith estimate of what Delta Dental may pay for new hires. Actual pay may vary based on Delta Dental’s assessment of the candidate’s knowledge, skills, abilities (KSAs), related experience, education, certifications and ability to meet required minimum job qualifications. Other factors impacting pay include prevailing wages in the work location and internal equity.
Pay Grade 15. $40,900-$85,700.
- Competitive base and incentive pay
- 401(k) with robust matching and non-matching contributions
- Rich medical & pharmacy benefits
- 100% employer-paid dental and vision benefits
- Holistic wellbeing program with deep financial incentives
- Generous paid time off plus 12 paid holidays and your birthday off
- Culture of growth and learning: career development; tuition reimbursement; recognition program
- Family support: adoption assistance, fertility treatment, child, elder & pet care assistance
- Social responsibility and volunteer opportunities
- Employee discount program
Skills Required
- High school diploma or equivalent
- Experience in dental insurance or a dental clinical setting
- Ability to work Pacific or Mountain time zone hours
- Strong collaboration and cross-functional coordination skills
- Working knowledge of project management best practices
- Critical thinking and problem-solving skills
- Organizational and time management skills
- Verbal, written, and interpersonal communication skills
- Ability to travel up to 25%
- Proficiency with Microsoft Office applications, including Word, Excel, and PowerPoint
- Power Apps or Power BI experience
Delta Dental Insurance Company Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Delta Dental Insurance Company and has not been reviewed or approved by Delta Dental Insurance Company.
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Retirement Support — Retirement support is positioned as a standout element, including a sizable automatic 401(k) contribution plus additional matching. This boosts overall total-rewards value even when base pay is viewed as only mid-market in some areas.
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Affordable Benefits — Core coverage is framed as unusually low-cost to employees, including fully employer-paid dental and vision and low employee contribution medical options. This creates meaningful take-home value beyond cash compensation.
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Leave & Time Off Breadth — Time-off offerings are described as generous, including broad PTO/holidays and additional paid leave features such as parental leave. These policies increase perceived rewards and help balance workload demands.
Delta Dental Insurance Company Insights
What We Do
At Delta Dental, we’re behind millions of smiles and counting. For over 68 years, we’ve served our communities by increasing access to affordable, quality care – but that commitment to care extends beyond the people we serve, to the dedicated employees who make those smiles genuine. We've come this far by building programs that offer opportunities for advancement, create meaningful connections, and improve the lives of our employees and their families. Because we know that when we take exceptional care of each other, we can make a positive impact for all. We champion an inspirational workplace through our commitment to trust, service, excellence and innovation. Joining us means working for a company that offers stability and balance, opportunities for leadership at all levels, and a work environment. Delta Dental of California, Delta Dental of New York, Inc., Delta Dental of Pennsylvania, and Delta Dental Insurance Company are members, or affiliates of members, of the Delta Dental Plans Association, a network of 39 Delta Dental companies throughout the country. Together with our affiliate companies, form one of the nation’s largest dental benefits delivery systems, covering over 31 million enrollees. Headquartered in San Francisco, we are members of the Delta Dental Plans Association, a network of companies that provides dental coverage to 80 million people. Delta Dental provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability or genetics. In addition to federal law requirements, Delta Dental complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.
