We’re building a world of health around every individual — shaping a more connected, convenient and compassionate health experience. At CVS Health®, you’ll be surrounded by passionate colleagues who care deeply, innovate with purpose, hold ourselves accountable and prioritize safety and quality in everything we do. Join us and be part of something bigger – helping to simplify health care one person, one family and one community at a time.
Position Summary
This role within Interoperability is responsible for driving provider adoption and onboarding of clinical data connections within an assigned region. The role works closely with Network, providers, and internal teams to move providers through onboarding, strengthen adoption, resolve barriers, and improve performance. This person serves as a key execution lead for provider engagement in the region by advancing connection opportunities, coordinating onboarding activity, and keeping work moving across provider-facing and internal partners. The role translates enterprise priorities into practical execution plans that improve provider adoption, reduce administrative burden, and support current Interoperability priorities.
Responsibilities
Drive provider adoption and onboarding of Interoperability clinical data connections within an assigned region
Lead provider engagement activities, including outreach, introductory conversations, implementation meetings, provider-facing calls, follow-up communications, and activation support
Communicate connection opportunities, capabilities, and value to strengthen provider understanding and adoption
Build strong working relationships across Interoperability, Network, Provider Experience, and other internal teams to align on provider needs, priorities, and execution plans
Coordinate onboarding activity across providers and internal teams to keep work on track and maintain progress toward activation
Maintain tracking, reporting, and communication processes that support onboarding progress, connection status, and stakeholder visibility
Share dashboards, scorecards, and performance insights with providers and internal stakeholders to highlight opportunities, inform decisions, and support better outcomes
Drive barrier resolution by coordinating with internal partners, surfacing issues, and helping move stalled work forward
Identify workflow inefficiencies and support process improvements that simplify work and improve provider and internal team experience
Apply strong project management discipline to manage competing priorities, coordinate across workstreams, and advance execution
Support regional initiatives aligned to current Interoperability priorities, including efforts such as the Aetna Forward Program
Qualifications
Strong partnership, collaboration, communication, negotiation, and relationship management skills, with the ability to work effectively across providers, Network, internal business partners, and senior leaders
Strong project management skills, including planning, prioritization, coordination, and management of multiple initiatives across competing timelines
Experience maintaining tracking, reporting, and communication processes and using performance data to support stakeholder discussions and business decisions
Demonstrated strength in problem solving, process improvement, and navigating ambiguity in a cross-functional environment
Knowledge of Electronic Health Record systems, Health Information Exchange concepts, and the health insurance industry
Experience driving provider onboarding and engagement, including outreach, meeting coordination, provider communications, and activation support preferred
3+ years' experience in healthcare, insurance or healthcare consulting and/or completion of General Management Development Program (GMDP) with a combination of other relevant experience
Education
Bachelor’s degree in business, healthcare administration, health information management, public health, or a related field preferred
Anticipated Weekly Hours
40Time Type
Full timePay Range
The typical pay range for this role is:
$54,300.00 - $145,860.00This pay range represents the base hourly rate or base annual full-time salary for all positions in the job grade within which this position falls. The actual base salary offer will depend on a variety of factors including experience, education, geography and other relevant factors. This position is eligible for a CVS Health bonus, commission or short-term incentive program in addition to the base pay range listed above.
Our people fuel our future. Our teams reflect the customers, patients, members and communities we serve and we are committed to fostering a workplace where every colleague feels valued and that they belong.
Great benefits for great people
We take pride in offering a comprehensive and competitive mix of pay and benefits that reflects our commitment to our colleagues and their families.
Additional details about available benefits are provided during the application process and on Benefits Moments.
Qualified applicants with arrest or conviction records will be considered for employment in accordance with all federal, state and local laws.
Skills Required
- Strong partnership, collaboration, communication, negotiation, and relationship management skills
- Strong project management skills including planning, prioritization, coordination, and managing multiple initiatives
- Experience maintaining tracking, reporting, and communication processes and using performance data for decisions
- Demonstrated problem solving, process improvement, and ability to navigate ambiguity in cross-functional environments
- Knowledge of Electronic Health Record systems, Health Information Exchange concepts, and the health insurance industry
- Experience driving provider onboarding and engagement (outreach, meeting coordination, provider communications, activation support)
- 3+ years' experience in healthcare, insurance, or healthcare consulting or completion of GMDP with relevant experience
- Bachelor's degree in business, healthcare administration, health information management, public health, or related field
What We Do
CVS Health is the leading health solutions company that delivers care in ways no one else can. We reach people in more ways and improve the health of communities across America through our local presence, digital channels and our nearly 300,000 dedicated colleagues – including more than 40,000 physicians, pharmacists, nurses and nurse practitioners. Wherever and whenever people need us, we help them with their health – whether that’s managing chronic diseases, staying compliant with their medications, or accessing affordable health and wellness services in the most convenient ways. We help people navigate the health care system – and their personal health care – by improving access, lowering costs and being a trusted partner for every meaningful moment of health. And we do it all with heart, each and every day.
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