Proposal Manager

Job Title

Job Description Summary

Job Description

Proposal Manager
Location: Birmingham / Manchester
Grade: Senior Surveyor 

As a central part of the Global Occupier Services (GOS) business development team, you will work with sales, commercial, and platform teams and is involved in managing formal bid proposals and capability documents. This role leads and supports regional or global, multi-service pursuits and has a developing understanding of real estate service lines. You will serve as the key liaison coordinating all internal work streams to finalize proposal responses and presentations as well as writes, tracks, and reviews all proposal content with cross-functional business teams.

Core Responsibilities:
•    Manage the entire proposal and presentation development process ensuring that every member of the pursuit team, including sales leads, operational subject matter experts, pricing, and graphic designers know what is expected and when tasks are due.
–    Involvement in key client meetings to understand outsourcing objectives; has ability to translate client goals into a tailored solution. 
–    Develop strategic messaging, win themes, strategies, and creative design approaches
–    Create a proposal responsibility matrix and schedule and keep track of proposal progress
–    Works closely with sales and operations subject matter experts as solution contributors and/or reviewers
–    Develops a tailored proposal clearly describing the value of the solution; liaises with subject matter experts as required to contribute to and review the response
–    Work with sales team and leadership to ensure required approvals at various stages are met
–    Writes Executive Summaries and forewords/cover letters 
–    Identify all graphic design needs and engage appropriate design resources
–    Manages production and on-time electronic and/or hardcopy delivery to clients
•    Write, edit, format, and proof all proposal and presentation deliverables. Responsible for conducting red team reviews with team members to ensure high-quality work products.
•    Manage the preparation of other deliverables related to the new business opportunity such as presentations and follow-up requests.
•    Organize and attend prep sessions for all opportunities in-line with best practice.
•    Support Head of Bid Management & other Senior Proposal Managers on large regional, global or strategic bids.
•    Support new content development efforts and strategic firm initiatives as needed.
•    Leverage past professional experience to identify and introduce process improvements and best practices related to business development and proposal management. Champion efforts to ensure all deliverables are aligned with the firm’s brand.
•    Perform pursuit close-out activities; work with Knowledge Management to ensure revised and new content is uploaded to content library.
•    Support upkeep of content library including improvements to searchability.
•    Take part in best practice and knowledge-sharing sessions with cross-regional teams
•    Develop strong working relationships with subject matter experts, service line leads and senior GOS leadership
•    Perform other related duties as required or requested.

Qualifications:
•    Bachelor’s degree in marketing, communications, business, or related field preferred
•    APMP qualification a plus

Knowledge & Experience:
•    Demonstrates at least 5 years’ experience in a proposal management environment 
•    Demonstrated ability to assimilate, coordinate, and respond to global and regional RFIs and RFPs
•    Experience in Real Estate and or Facilities Management preferred
•    Experience in and knowledge of soft, hard FM services and innovative Facilities Management a plus, with the ability to transform proposed solutions into compelling and work-winning content
 

Skills & Personal Qualities:
•    Excellent English Language skills
•    Excellent written and verbal communication skills. 
•    Detail-oriented; strong organizational skills and effective time management
•    Ability to repurpose existing content, or create new written material as needed.
•    Ability to interface with people at all levels of the organization including senior executives and cross-functional and regional teams 
•    Ability to work well and thrive under pressure within sometimes rapidly changing work requirements
•    Ability to maintain strict confidentiality of sensitive information
•    High level of proficiency with Microsoft Office applications (Word, Excel, PowerPoint) and Adobe Acrobat; InDesign and desktop publishing skills are a plus
•    Experience with SharePoint and Salesforce