At Carrum, we live and breathe the mission of transforming the healthcare system to create an unmatched experience for patients. If you are passionate about changing healthcare and want to finally get rid of surprise bills, poor quality, and high prices, while thriving in an entrepreneurial, cutting-edge environment, we would love to connect with you.  

In 2014 Carrum reinvented the Center of Excellence (CoE) category in digital health. We are the only company in this space with a digital platform and mobile app powering this novel marketplace. Today, most of the US population lives within a 3 hour driving distance of a Carrum CoE and our providers rank in the top 10% nationally. Our team’s execution has been recognized by the venture community and we’ve raised more than $50M in aggregate from investors like Tiger Global Management and Wildcat Ventures. Our impact has been externally proven in a 2021 RAND Corporation study and featured as a Harvard Business School (HBS) case study.

We are looking for a Proposal Manager to help us manage RFPS and RFIs, ensuring Carrum is positioned competitively. The Proposal Manager will play a critical role in our success.

Reporting to the Vice President, Solutions & Strategy, you will own the strategic responses to both client and consult RFPS and RFIs and be crucial in their timely and accurate delivery; helping us ensure that Carrum Health is positioned competitively. You’ll be responsible for supporting Sales and Consultant partners by responding to client inquiries in order to move deals forward in the sales process. You’ve hustled, you’ve created, you’ve implemented, and you love the intensity of a startup in high-growth mode.

You will work alongside key cross-functional stakeholders to gain insight into client priorities and develop themes that position Carrum to successfully address those priorities. You will write proposals with a deep attention to detail, form, and accuracy and manage the RFP process to ensure sufficient reviews to deliver outstanding proposals and presentations.

This is a full time position, the salary range for this role is $115,000 - $135,000 plus bonus, depending on level of experience and geographic location.

You’re excited about this opportunity because you will…

• Manage the end-to-end proposal process for client and consultant RFPs and RFIs including:
• Lead proposal strategy sessions with sales lead, consultant team, and Subject Matter Experts (SMEs)
• Create, manage, and execute against the RFP response project plan
• Use existing content library to fully answer RFP questions
• Incorporate “win themes” that address client needs and priorities, competitive positioning, and Carrum’s product differentiation as appropriate
• Collaborate with cross-functionally to new develop responses as needed
• Partner with Commercial Analysts to incorporate impact analysis into responses
• Ensure drafts are completed within associated internal and external
• deadlines
• Serve as the quality assurance function for final products, ensuring quality
• and compliance
• Keep sales leadership up-to-speed on RFP response progress
• Respond to deal support questions and RFP follow-up
• Participate in the continual improvement of the proposal process through the development of new materials and enhancement of existing ones by
• Offering suggestions for process improvement
• Proposal database maintenance

We’re excited about you because…

• You bring a rich background of proposal management. 
• Strong skills working with partners across the organization and providing accurate and timely support to stakeholders
• At least 3 years of proposal management experience, healthcare or technology company experience preferred
• Experience in managing multiple priorities and and timelines
• Track record in identifying competitive themes in proposals to different clients
• Ability to manage time and resources efficiently and effectively
• Entrepreneurial and resourceful — As an early member of a startup, we need people who can find creative ways to make a big impact quickly and without much direction.
• Experience handling deadlines, keeping many balls in the air, and prioritizing work in a fast-paced, dynamic environment.
• Passion for collaborating cross-functionally with sales, operations, client success, data, and product teams to ideate, complete projects, and drive impactful results.

Why you’ll love working with us...

• We’re a hard-working, humble, and compassionate group motivated to solve the hard problems in healthcare today. You’ll work with talented, experienced co-workers from companies like Booz & Company, Livongo, 98point6, Google, and Optum. We believe in using data to inform decisions, technology to make our jobs easier, and creative thinking to pave the future.
• We are working with some of the most recognized and esteemed names in the country. Top hospitals like Johns Hopkins, Mayo Clinic, Stanford Health Care, Scripps Health, and Rush Health have joined our platform. Employers who use our benefit include Walgreens, US Foods, United Airlines, and large public sector organizations like the self-insured schools of California, and the State of Maine.
• We empower team members to be autonomous and provide a collaborative environment where you get support and healthy feedback. You can bring your authentic self to work every day and are encouraged to help others do the same.
• We carve out time to let go of work to celebrate our successes and have fun. We’re all working remotely right now, but prior to the pandemic a few of the monthly activities we enjoyed included group dinners, bowling, and hiking. Now we bring the fun online with holiday costume contests, arts and crafts activities, musical events, weekly meditations, and gratitude sessions.
• You’ll feel proud that the work you do each day directly impacts people’s lives in big and meaningful way