FLSmidth is looking for a Customer Service - Order Coordinator.
Location: Monterrey, NL.
Joining our global team of more than 11,000 people, you will be part of an agile and ambitious network of talented individuals contributing toward a sustainable future in mining. Seize the opportunity to learn, create and deliver leading technology and services to the mining industry.
FLS is looking for an Customer Service - Order Coordinator to be a part of our Order Execution team in Monterrey.
Your responsibilities
- Collaborate with customers, expediting and logistics to ensure on time delivery to our valued customers.
- Prioritize, maintain, and place Sales Orders from received PO from our customers, also push requisitions to buyers, as well updates to several customer portals.
- Maintain an open order log, tracking orders as they process through our ERP system.
- Communicate with customers via phone and email keeping them updated on their orders.
- Perform daily calls based on specifications and according to predefined procedures and processes to ensure delivery on time.
- Build relationships with global colleagues and customers to create a fun and exciting environment that allows for growth within the organization.
What you bring
- Previous experience with order processing and execution
- Excellent customer service skills and the ability to build strong relationships with internal and external stakeholders
- English fluency
- Proficient with Microsoft Excel and have a firm understanding of ERP.
- Logistics knowledge is a plus.
What we offer
- An equal opportunity employer committed to creating a diverse and inclusive workplace
- A global network of supportive colleagues and growth opportunities
- Work-life balance so you can focus on professional and personal priorities
- Competitive benefit package including life health insurance options (Seguro de Gastos Médicos Mayores y Menores).
- Time to recharge through vacation days and holidays
- Savings fund and Christmas allowance
Please apply by clicking "apply" on this page. Kindly note that we will be reviewing applications and conducting interviews on an ongoing basis so please apply as soon as possible.
Candidates will be contacted by email or by cellphone from a Peru number.
As an equal-opportunity employer, FLSmidth embraces diversity and equality by promoting an environment of inclusion. We encourage applicants of all backgrounds and perspectives to apply – the more diverse our employees are, the stronger our team is. In our commitment to equal opportunity and eliminating bias, we kindly request that you exclude personal information such as age, ethnicity, number of children, and photograph from your application materials.
FLSmidth is the leading supplier of engineering, equipment and service solutions to customers in the mining and cement industries – for more information please visit FLSmidth.com/careers
Top Skills
What We Do
FLSmidth is a full flowsheet technology and service supplier to the global mining and cement industries. We help our customers to improve performance, lower operating costs and reduce environmental impact.
With our MissionZero programme, we have set a target of providing solutions for zero-emissions mining and zero-emissions cement production by 2030, supporting a green transition built upon sustainable materials. www.flsmidth.com/MissionZero
Our operations span the globe and we are close to 11,000 employees, present in more than 60 countries. In 2022, FLSmidth generated revenue of DKK 21.8 billion.
FLSmidth is listed on NASDAQ OMX Exchange Copenhagen.
#technology #mining #cement #productivity #innovation #MissionZero
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