Propane Director

Posted Yesterday
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New Hampton, IA, USA
In-Office
Senior level
Retail • Energy • Agriculture
The Role
Lead and manage propane department operations including sales, purchasing, routing, safety, regulatory compliance, financial performance, staffing, training, customer service, and strategic planning to optimize market share and departmental profitability.
Summary Generated by Built In

Description

Job Objective:

The Propane Director is responsible for the business and financial results of the Propane department, including propane, propane service, and related services within Five Star’s geographic area. The Propane Director oversees daily operations, routing, sales, purchasing, driving department efficiency, safety, and regulatory compliance, financial performance, team leadership, and customer satisfaction. The responsibilities of the role include directing, promoting, and coordinating department operations in a manner that will optimize the cooperative’s market share and savings, improve the cooperatives efficiency, help achieve the cooperative’s mission and goals, and result in outstanding customer service.

The Propane Director’s responsibilities involve supervision of department staff, marketing, profitability and sales, reporting, purchasing, resale pricing, inventory, service, and other duties as assigned by the General Manager. Incumbent will establish and communicate department goals and results the team, staff the department, and delegate the workload amongst team members and supports team member growth.

This position will maintain a positive attitude that promotes teamwork within the agronomy department, as well as within the cooperative and upholds a favorable image of Five Star at all times. 

Essential Tasks:

  • Establishes department goals with assistance from the GM
  • Conducts department planning and updating meetings with the GM and CFO
  • Develops and implements energy departments marketing plans, objective, and policies consistent with the goals and objectives of the company
  • Provides leadership, direction, and support to department employees
  • Assigns team member responsibilities, develops performance standards, completes and administers annual (or more often) performance reviews for team members, plans and provides opportunities for advancement, training, and development.
  • Contributes to the development of policies and procedures for various activities related to the company’s assigned activities, such as contracting, pricing, risk management, marketing, logistics, etc.
  • Aids in developing programs to maximize the effectiveness and efficiency of the company’s energy presence
  • Promotes company communication efforts at all levels regarding market intelligence, policies, procedures, and department direction as it relates to the assigned market
  • Communicates the strategic direction and needs of the company to the vendors, the industry, and the employees
  • Applies sound business principles in the management of the department
  • Develops annual and long-term strategic and operational plans for the department
  • Assures other divisions understand the business plan of the department and that efforts with other departments are not in conflict
  • Responsible for product purchasing and establishing product margins that meets the financial goals of the cooperative
  • Assures that the team members understand company-wide objectives and how the department supports company goals
  • Recommends fixed asset purchases to the GM consistent with equipment replacement schedules or business conditions
  • Provides excellent customer service
  • Strong organizational, problem solving, and analytical skills; ability to manage priorities and workflow with acute attention to detail
  • Enforce and abide by all cooperative policies
  • Enforce and uphold the cooperative’s credit policy
  • Assists with recordkeeping and filing needs
  • Good communication with all employees and customers

Requirements

Education:

  •  Associates or Bachelor’s Degree in Business, Agriculture, or related field preferred
  •  Experience may be substituted for education

Experience:

  •  5 years of experience in energy operations, propane, fuel distribution, or related field
  •  Prior leadership or management experience

Knowledge, Skills, and Abilities:

  •  Strong written and verbal communication skills necessary
  •  Computer skills required – Proficient in Microsoft Word and Excel
  •  Good customer service skills and approach necessary
  •  Ag background a plus
  •  Speaking, Writing, Reading Comprehension, Listening, Monitoring, Judgement and Decision Making, Time Management

License, Certificate, or Registration: Valid driver’s license required, Class A CDL preferred; Hazmat and tanker endorsements preferred; CETP certification preferred or willingness to obtain

Skills Required

  • 5 years of experience in energy operations, propane, fuel distribution, or related field
  • Prior leadership or management experience
  • Proficient in Microsoft Word and Excel
  • Strong written and verbal communication skills
  • Good customer service skills
  • Valid driver's license
  • Associates or Bachelor's Degree in Business, Agriculture, or related field (experience may be substituted)
  • Class A CDL
  • Hazmat and tanker endorsements
  • CETP certification or willingness to obtain
  • Agriculture background
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The Company
125 Employees
Year Founded: 1889

What We Do

Five Star Cooperative is a farmer-owned agricultural supply cooperative based in New Hampton, Iowa, serving rural communities across Northern Iowa and Southern Minnesota. As a full-service cooperative, it supports farmers of all sizes with quality products and expert services in agronomy, grain, feed, and energy. The organization is committed to long-term success and community engagement, boasting a legacy of service for over 100 years.

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