We're expanding our Prompt Engineering team and are looking for a Conversational Designer to join us!
Requirements- Native Spanish speaker — this role involves designing and writing conversational content entirely in Spanish; native-level fluency is mandatory
- 2–3+ years of hands-on experience working on AI/ML or conversational AI projects — ideally in fintech, telecom, or retail
- Proven experience writing and iterating prompts for LLMs (GPT, Claude, Gemini, or similar) for real business use cases
- Experience designing end-to-end conversational flows for chatbots or AI agents, including intent mapping, dialogue trees, and fallback handling — experience with RASA is a strong plus
- Background in business process analysis: ability to translate complex workflows into clear, structured dialogue scenarios
- Strong written communication skills — you will be writing production-level bot copy and prompt instructions, not just specs
- Python scripting skills are a plus
- Analyze how business processes work on the client side: study internal instructions for employees, as well as real conversation recordings and transcripts;
- Based on this analysis, design scripts and prompts for AI agents to automate these processes;
- Create training and test data sets;
- Develop and apply methodologies to assess the quality of the AI agents’ performance and use them to refine the agents.
- The team has built award-winning AI products for tech corporations — devices, voice assistants, products that are actually in the world
- Cutting-edge tech stack: Speech Technologies, NLP, Generative AI (LLMs, diffusion models), voice-first agentic architecture with privacy-first and on-premises deployment
- High engineering bar and real ownership — the team cares about what actually works in production, not what looks good in a demo, and you'll see the impact of your work directly
- Fast career progression — a senior-heavy team and a high volume of real problems means you grow faster than you would anywhere else
- Startup pace with enterprise stability — real clients, real revenue, no bureaucracy
- Fully remote across Europe
- 21 vacation days + public holidays + 5 sick days
- Private English lessons via Preply
Skills Required
- Native Spanish speaker / native-level Spanish fluency
- 2-3+ years hands-on experience on AI/ML or conversational AI projects
- Proven experience writing and iterating prompts for LLMs (GPT, Claude, Gemini, or similar)
- Experience designing end-to-end conversational flows including intent mapping, dialogue trees, and fallback handling
- Experience with RASA
- Background in business process analysis and translating workflows into dialogue scenarios
- Strong written communication skills for production-level bot copy and prompt instructions
- Python scripting skills
Acclaim AI Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Acclaim AI and has not been reviewed or approved by Acclaim AI.
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Parental & Family Support — Parental leave is explicitly listed on the company’s Wellfound profile. Feedback suggests family support is part of the baseline perks communicated publicly.
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Leave & Time Off Breadth — Generous vacation is highlighted on Wellfound. This points to broader time-off flexibility typical of startup-style packages.
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Wellbeing & Lifestyle Benefits — Professional development and company events are called out on Wellfound. These signals indicate investment in growth and team connection beyond core benefits.
Acclaim AI Insights
What We Do
Acclaim is a voice-first AI customer experience (CX) platform purpose-built for regulated industries including banking, fintech, healthcare, and insurance. It provides enterprises with goal-oriented AI agents that go beyond conversation to deliver agentic solutions that solve end-to-end business problems—orchestrating and executing complete customer workflows from outreach through resolution. Acclaim's solutions transform human-driven CX processes into AI-powered ones that are continuously learning and improving. Our platform helps organizations delight with human-quality conversations, accelerate revenue-driving interactions, and safeguard their data by maintaining strict compliance across every customer channel—creating more seamless customer experiences while improving the productivity and satisfaction of human agents. Built on a privacy-first architecture with on-premises or private cloud deployment, Acclaim ensures every interaction is secure, compliant, and delivers results that speak for themselves.
