Promoter Manager

Posted 4 Days Ago
Be an Early Applicant
Johannesburg, Gauteng, ZAF
Hybrid
Senior level
Financial Services
The Role
Leads regional field marketing strategy, agencies, and more than 1,500 promoters to drive demand, sales, productivity, and profitable growth. Responsibilities include setting targets, managing budgets, validating invoices, addressing underperformance, mitigating fraud risks, and coordinating with sales, finance, marketing, and risk teams. The role requires hands-on leadership, agency management, team development, and consistent delivery within budget.
Summary Generated by Built In
About PayJoy
 
PayJoy, a Public Benefit Corporation, is a mission-first credit provider dedicated to helping under-served customers in emerging markets to achieve financial stability and success.  Our patented technology for secured credit provides an on-ramp for new customers to enter the credit system.  Through PayJoy’s point-of-sale financing and card offerings, customers gain access to a modern quality of life.  PayJoy’s credit also allows our customers to seize opportunities as micro-entrepreneurs, and acts as insurance for tough times. Through our cutting-edge machine learning, data science, and anti-fraud AI, we have served over 18 million customers as of 2025 while achieving solid profitability for sustainable growth.
 
This role

You will lead PayJoy’s regional field marketing strategy, managing agency partners and a network of over 1,500 promoters to drive demand, sales, and profitable growth. You will own performance targets, promoter productivity, budget management, and agency accountability, ensuring coverage and spending deliver measurable results.

Working closely with sales, marketing, finance, fraud, and risk teams, you will align field execution with business priorities and address underperformance and high-risk locations. This role requires a hands-on leader with 8+ years of relevant experience who can manage large teams, strengthen agency partnerships, and deliver results within budget while upholding PayJoy’s values.

Responsibilities

  • Manage field marketing agencies and a team of over 1500  field marketers promoters to develop and execute a regional demand generation strategy in line with company sales goals.
  • Set and review targets weekly with the agencies.
  • Check the effectiveness of promoters in meeting their sales targets.
  • Check profitability of promoters, not just sales numbers (profit above cost)
  • Validate agency invoices against confirmed promoter coverage as well as output
  • Ensure promoters are placed on PIP within the recommended period and non-performers are dismissed and replaced
  • Work closely with fraud and risk management teams, highlighting high-risk areas and removing promoters from locations
  • Collaborate with senior marketing leaders, finance and sales leaders to create integrated plans and budgets.
  • Be a player/coach, executing and managing field marketing activities.
  • Manage promoter agencies aligned with PayJoy values.

Requirements

  • 8+ years of marketing and/or field marketing experience
  • Exemplary communication skills with senior marketing and sales leaders.
  • Experience managing direct or cross-functional teams of field marketers.
  • Experience managing a field marketing budget and working with senior finance and marketing leaders on annual budgeting processes.
  • Demonstrated track record of driving results and staying within a budget.

Benefits

  • 100% Company Funded : Private Health Insurance for employee and immediate family
  • Pension Fund
  • Company-funded employee life and disability insurance
  • 20 days vacation, unlimited sick leave
  • $2,000 USD annual Co-working Travel perk
  • $2,000 USD annual Professional Development perk
  • Phone Finance, headphone benefit, home office equipment allowance and wellness perks
  • Catered Lunch

PayJoy is proud to be an Equal Employment Opportunity employer and we welcome and encourage people of all backgrounds. We do not discriminate based upon race, religion, color, national origin, gender (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.
 
PayJoy Principles
 
Finance for the next billion * Ownership * Break Through Walls * Live Communication * Transparency & Directness * Focus on Scale * Work-Life Balance * Embrace Diversity * Speed * Active Listening

Skills Required

  • 8+ years of marketing and/or field marketing experience
  • Exemplary communication skills with senior marketing and sales leaders
  • Experience managing direct or cross-functional teams of field marketers
  • Experience managing a field marketing budget
  • Experience working with senior finance and marketing leaders on annual budgeting processes
  • Demonstrated track record of driving results while staying within budget

PayJoy Compensation & Benefits Highlights

The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about PayJoy and has not been reviewed or approved by PayJoy.

  • Fair & Transparent Compensation — Pay is considered market‑aligned for senior U.S. technical roles, and public salary bands help candidates benchmark and align expectations. Feedback suggests this transparency supports confidence that offers are competitive for role and location.
  • Healthcare Strength — Company‑paid basic medical, dental, vision, life, and disability coverage is emphasized as a standout element versus many startups. Feedback suggests this reduces out‑of‑pocket burden and strengthens the core benefits foundation.
  • Parental & Family Support — Paid parental leave and flexible hours are highlighted alongside dedicated time off. Feedback suggests these family‑oriented policies enhance the perceived completeness of the package.

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The Company
HQ: San Francisco, CA
617 Employees
Year Founded: 2015

What We Do

PayJoy's mission is to deliver access to credit to the next billion people in emerging markets worldwide. Our unique mobile security technology gives customers the ability to afford their first smartphone on credit, using the phone itself as collateral, and then provides further access to credit to help weather life's unexpected financial surprises and climb the ladder of economic well-being. Founded in 2015, today PayJoy has reached millions of customers in a dozen countries around the globe, including Mexico, Brazil, Colombia, India, Kenya, and South Africa, and is on a strong growth path with support from major industry partners to bring credit to the next billion emerging consumers.

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