Technical Project Manager

| Peninsula | Remote
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The Role
Lark is seeking a talented Technical Project Manager to drive customer integration and implementation projects, working closely with partners and internal TPMs. We are looking for someone who enjoys the challenges of working with consumer-facing and partner-facing projects in a start-up environment.  The right candidate will have excellent organizational, communication, leadership, technical, and customer relationship skills. In this role, you will establish proper expectations with external and internal stakeholders, drive speedy resolution within a schedule, and communicate status across organizations.

What You’ll Do

  • Own the relationship with partners from both account and technical perspectives from pre-contracting to post-launch
  • Work with partners on defining workflow and coordination on implementation, asset management and allocation both internally and externally
  • Analyze various kinds of data to drive primary business decisions, working closely with Data Science and Data Engineering and partners
  • Evolve and optimize core implementation and integration processes, collaterals and workflows internally and with partners
  • Drive execution and smooth delivery of multiple high-profile technical, product or projects from start to finish in the partner integration and implementation space, and possibly other engineering functions as well
  • Work closely with Product Management to define and refine features to better align with partner needs
  • Organize and continually maintain project transparency by establishing key project information, visualizations, and a schedule/roadmap for all phases of a project, as possible
  • Foster communication around project status with various internal and external stakeholders and working to maintain harmony and accountability across the teams
  • Take, publish and communicate meeting notes (attendees, items discussed, what changed, blockers, next steps, action items)
  • Develop and maintain a deep understanding of all aspects of the product and integration points
  • Ensure quality and stability of integrations with partners, including requirements, coordination internally and externally and hands-on testing
  • Proactively analyze and identify complex business and or client issues and trends and recommend appropriate actions
  • Be seen as a role expert by peers and partners
  • Prioritize and time allocate to consistently meet deadlines and improve processes

What You’ll Need

  • Background and understanding of the healthcare ecosystem and typical integrations
  • Deep knowledge and practical experience in structured project management & application development processes
  • Comfort with leading meetings between partners and Lark from both a workflow and technical perspective with Lark technical resources. Includes presenting to partners and senior management
  • Experience with medical billing and claims is a strong plus
  • Experience with APIs, HL7 FHIR and common file exchange integrations is a strong plus
  • Experience developing project management skills and capabilities within teams
  • Familiarity working with startups and their release patterns, Agile preferred
  • Flexibility, comfort without sufficient resources and the ability to wear many hats
  • Proficient in tools required to manage complex projects (i.e. Gantt charts, Jira, Confluence, GitHub, etc.)

Education and Experience

  • Bachelor’s degree in business or STEM preferred
  • 5-10 years experience as a Technical Project Manager
  • PMP certification or equivalent experience preferred
  • Excellent written and verbal communication skills with the ability to communicate with all stakeholders and executives
  • Prior experience in software engineering/integrations/professional services a strong plus
JOIN US
Lark is a companion that lives on the user’s phone and provides daily coaching, guidance, and health insights to users. We are on a mission to make the world a healthier, happier place. Come join our team!
 
About Lark
Lark is the world's largest A.I. healthcare provider, servicing nearly 2 million patients suffering from or at risk of chronic disease with A.I. Nurses. Lark uses cutting-edge AI and connected health monitors to provide real-time unlimited 24/7 text-based counseling to help users make healthier choices and manage their conditions. Lark’s A.I. Diabetes Prevention Program (DPP), Smoking Cessation, Behavioral Health, Weight Loss, Diabetes Care, and Hypertension Programs have demonstrated clinically validated outcomes published in 11 peer-reviewed journals and analyst reports. Lark’s DPP, which is now the second-largest and lowest cost DPP in the country, has received the highest clinical certification - CDC Full Recognition. Lark works with some of the largest payers and self-insured employers to help them manage 30.5 million members to live healthier lives. Forrester Research has named Lark "Most Innovative Digital Health Product of the Year", Lark, Uber, Airbnb, WeChat were named the 10 Most Innovative Companies in the World, and Apple named Lark "Top 10 Apps of the Year" against a pool of over 2 million apps.
 
Working at Lark 
Lark offers the option to work remotely in the United States.  For Colorado Applicants only: minimum annual salary is $100,000 (minimum salary varies for other geographies). You may also be offered a bonus, stock options and/or benefits.  We have identified the “core” period of the day during which all employees are required to work for scheduled meetings, syncs, scrums between 10 a.m. and 3 p.m. Pacific time. The company is headquartered in Mountain View, CA.

Lark is an Equal Opportunity and Affirmative Action Employer. We believe that diverse teams foster innovation and add to our mission-driven culture. We strongly encourage people from underrepresented groups to apply.


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An Insider's view of Lark Health

What are some social events your company does?

Lark loves to have fun and connect as a team! Some social events Larker's participate in are our monthly Trivia and Pictionary game nights. This is a great way that Larkers engage in friendly competition and excitement for a variety of fun prizes. We also enjoy having weekly company-wide Lunches, in which Larkers can connect more regularly.

Vicky

Executive Assistant and Office Manager

How has your career grown since starting at the company?

I joined Lark hoping to advance the company’s mission to provide care and compassion for everyone, and become a better engineer and entrepreneur. While I continue to learn and grow, I am proud of the progress I have towards each of these aims, and grateful for the opportunities and trust the team has given me.

Charlie

Software Engineer

What are Lark Health Perks + Benefits

Culture
Friends outside of work
Eat lunch together
Daily sync
Open door policy
Team owned deliverables
Open office floor plan
Diversity
Highly diverse management team
Hiring Practices that Promote Diversity
Health Insurance & Wellness Benefits
Flexible Spending Account (FSA)
Dental Benefits
Vision Benefits
Health Insurance Benefits
Life Insurance
Pet Insurance
Team workouts
Mental Health Benefits
Retirement & Stock Options Benefits
401(K) Matching
Company Equity
Performance Bonus
Match charitable contributions
Child Care & Parental Leave Benefits
Flexible Work Schedule
Remote Work Program
Return-to-work program post parental leave
Vacation & Time Off Benefits
Paid Holidays
Paid Sick Days
Perks & Discounts
Casual Dress
Commuter Benefits
Company Outings
Happy Hours
Pet Friendly
Home Office Stipend for Remote Employees
Professional Development Benefits
Job Training & Conferences
Lunch and learns
Cross functional training encouraged
Promote from within
Time allotted for learning
Online course subscriptions available
Paid industry certifications
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