Technical Program Manager (TPM) at Uber

| San Francisco, CA
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About the Role
The Uber TPM team plays a critical role in executing fast-paced and high-impact org-wide initiatives and continuously improving processes to increase the effectiveness of our products, operations, and engineering organizations. As a Technical Program Manager at Uber, you will structure and drive large complex cross-team technical initiatives for the company's engineering organization. You will work alongside large multi-functional teams from operations, product, engineering, data science, legal, and policy in a fast-paced, hybrid technology/operations/business environment. As a TPM, you will work on critical enterprise technology spanning software development, data integration, FinTech, and more.
What You Will Do
  • You will design, implement, and execute new horizontal processes across all engineering teams, to bring accountability and efficiency to our joint planning.
  • You will help lead the business planning process, leading conversations with key customers to develop concepts for critical initiatives, and developing those into detailed program/project plans (including roadmaps, funding planning, resource planning and hiring goals).
  • Collaborate with product pillar teams and other key functions to ensure alignment and streamlined execution of multiple concurrent projects.
  • Partner with relevant partners to develop program milestones, track progress, handle cross-team dependencies, mitigate risks and run cross-team communications.
  • Team up with Eng leaders and drive solutions to highly technical problems.
  • Proactively remove obstacles to drive momentum and progress. Identify communication gaps, lead issue resolutions and provide support to teams balancing contending priorities. Get results proactively.
  • Continuously improve and scale the organization. Implement improvements to the engineering organization and the program management process.
  • Share program/project process frameworks, tools, and standard methodologies that can be adopted throughout the organization. Improve product development and delivery.
  • Mentor project management skills within our engineering leadership team.

Basic Qualifications
  • Bachelor's degree in Computer Science, Engineering, or Mathematics, related quantitative subject area, or equivalent practical experience.
  • Solid technical capability and an ability to understand technical designs, challenges, and risks.
  • 5+ years as a TPM/EPM or Engineering Manager or Engineer in a software, SaaS, or systems development environment.

Preferred Qualifications
  • Excellent written and verbal communication and exceptional emotional intelligence.
  • Strong cross-team and cross-org partner management. Ability to influence, empower, and align people across a broad variety of job functions through your relationships.
  • Strong organizational skills to prioritize projects without losing sight of the highest priority items. Be good at facilitating discussions.
  • Analytical and truth-seeking. Ability to understand complex concepts and make reasoned decisions objectively.
  • Excellent in identifying process gaps, measuring progress, and balancing engineering and product efficiency with process overhead.
  • Experience in building and maintaining large infrastructure systems at scale.
  • Experience with Container & Software networking and knowledge of industry trends in these areas.
  • Experience with AWS and Google Cloud.
  • Experience with system-level improvements in large-scale systems - efficiency, reliability, performance, etc.
  • Leadership skills in a dynamic environment.
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Technology we use

  • Engineering
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An Insider's view of Uber

What’s the vibe like in the office?

When I went into the office for my final interview with Uber, I had the same feeling that I did when I stepped onto my college’s campus for the first time: it just felt like the right fit. The office was high-paced but also relaxed and you could immediately tell that people were friends and genuinely enjoyed being there.

Paige Sammarco

Account Executive, Uber Eats

What kinds of technical challenges do you and your team face?

One of the big challenges today with experimentation is around guaranteeing correctness, especially for small changes to ensure confidence in results. Was that change the cause of new behavior? Did other experiments get in the way? It all comes down to how accurately you can detect small changes within consumer behavior.

Azarias Reda

Head of Uber's Experimentation API team

What makes someone successful on your team?

"It’s not just about the individual contributor. The most successful people are the ones learning from others. On my team, I make sure that everyone shares best practices and we foster a collaborative culture. So when you’re on a call, you’re never really alone. And that applies to everyone."

Ali Faivus

Head of Mid-Market Sales

How do you empower your team to be more creative?

We make sure we don’t ship org structures, but rather aligned products. How can our products complement one another, building upon each other to achieve our primary goals? Whether it’s scheduling, routing, predictive analytics, or operational excellence, we are acting as one, and smartly leveraging our domains and strengths.

Joe Chang

Director of Engineering, Uber Freight

How does your team reward individual success?

I believe recognizing someone’s contributions are a big part of team play. On our weekly meetings, we always start with a shout-out, and it’s amazing how this simple topic stimulates the team to recognize small victories and accredit colleagues for their accomplishments. This brings our team together and fosters a more collaborative environment.

Silvia Penna

Sr Manager, Central Operations

What are Uber Perks + Benefits

Uber Benefits Overview

Doing your best work means being your best self. To help, we offer a wide range of benefits and perks, some that only Uber can, to support your health and wellbeing.

Volunteer in local community
Our people, process, and technology can help transform cities into safer, more efficient, and more beautiful places. Learn more:
Partners with Nonprofits
Technology, when it's done right—and combined with good partnerships—has the potential to contribute to a better world for all. Learn more:
Friends outside of work
Eat lunch together
Intracompany committees
Team owned deliverables
Team based strategic planning
Group brainstorming sessions
Open office floor plan
Documented equal pay policy
Dedicated Diversity/Inclusion Staff
Unconscious bias training
Diversity manifesto
Diversity Employee Resource Groups
Hiring Practices that Promote Diversity
Health Insurance & Wellness Benefits
Flexible Spending Account (FSA)
Disability Insurance
Dental Benefits
Vision Benefits
Health Insurance Benefits
Life Insurance
Wellness Programs
Onsite Gym
Mental Health Benefits
Retirement & Stock Options Benefits
Company Equity
Employee Stock Purchase Plan
Performance Bonus
Child Care & Parental Leave Benefits
Child Care Benefits
Generous Parental Leave
Flexible Work Schedule
Remote Work Program
Were providing more flexibility for some employees to be fully remote and we’re establishing a process to apply to be fully remote if employees think that’s best for them.
Family Medical Leave
Adoption Assistance
Vacation & Time Off Benefits
Unlimited Vacation Policy
Generous PTO
Paid Holidays
Paid Sick Days
Perks & Discounts
Casual Dress
Free Daily Meals
Game Room
Stocked Kitchen
Pet Friendly
Fitness Subsidies
Home Office Stipend for Remote Employees
Professional Development Benefits
Diversity Program
Cross functional training encouraged
Promote from within
Mentorship program
Online course subscriptions available

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