Renewables Project Manager

Description

Renewables Project Manager

Please Note; You will be required to be in the office at 241 Ralph McGill Blvd, Atlanta, GA a minimum of 2 to 3 days per week, and/or as required.

** Partial relocation assistance MAY be available IF needed and IF you qualify.

JOB SUMMARY:

The Customer Projects Manager functions as a customer sited renewable generation Project Manager and is responsible for residential, commercial, and industrial customer and solar developer interaction through all phases of project consideration. This includes initial and existing behind-the-meter (BTM) engagement, commercial, industrial, and residential customer education, solar economic analyses, and all aspects of project interconnection, such as policies, procedures and requirements of BTM power purchase agreements ("PPAs") and interconnection agreements ("IAs). This Project Manager will be responsible for conducting desktop reviews of complex BTM project interconnections, identifying potential system impacts, and facilitating further technical reviews and site visits with the customer, installer and appropriate internal partners.

This role will work very closely with the other Project Managers to provide oversight and technical direction on multiple BTM simultaneously. The Project Manager will collaborate with other PMs to ensure high customer satisfaction, effective communication, and process efficiency from the point of initial contact to conducting solar analyses and facility interconnection. This position will also be expected to build strong relationships and communicate effectively with internal and external parties.

JOB REQUIREMENTS:

Education & Experience:

• Bachelors' degree. Degrees in a related field such as business, finance or engineering is a plus;
• Prior experience in one or more of the following areas required: economic analysis, financial analysis, power delivery, generation, utility rates and pricing, sales & marketing, or customer service
• Two or more years' experience using data analysis tools, specifically Microsoft Excel, is required
• Experience in the areas of project management, direct customer interaction, electrical wiring or engineering highly preferred
• Experience in electric utility distribution, transmission or generation is a plus
• Experience with Southern Company customer service and billing tools and applications is a plus

Knowledge, Skills & Abilities:

• Proven or demonstrated leadership, effective communication, and strong interpersonal skills to ensure high customer satisfaction
• Highly motivated and flexible with a strong attention to detail
• Work independently and in an organized manner without direct supervision
• Knowledge of customer service, metering, project management, pricing and rates, and regulatory compliance
• Knowledge of power delivery systems, including distribution and metering operations practices, policies and procedures is preferred
• Proven track record of demonstrating critical thinking and problem-solving skills around complex issues
• Experience managing multiple projects concurrently and leading cross-functional teams
• Demonstrated ability to effectively organize and prioritize multiple projects with competing priorities
• Experience in effectively interacting with both external and internal stakeholders
• Strong computer skills with advanced knowledge of Microsoft Office products
• Working knowledge of CSS and associated internal customer billing/reporting tools
• Knowledge of utility rates, economic evaluations, and various company information tools (DistView, BillGen, etc.) desired (HBS2)
• Ability to quickly comprehend technical information and data, identify key issues, and develop solutions

Behavioral Attributes:

• Model of Our Values and Safety Excellence
• Highly motivated and strong team player who excels in a collaborative and dynamic environment
• Must be able to build positive relationships and work well with diverse groups, tailoring communication methods appropriately for customers, developers, employees, supervision, and management
• Demonstrates strong initiative and ability to self-direct
• Ability to prioritize work effectively, adapt in a changing environment, exercise sound judgment, and multitask with accuracy
• Forward-thinking with a desire to improve processes and programs

MAJOR JOB RESPONSIBILITIES:

• Serve as a project manager and primary interface for customers and solar developers on BTM projects.
• Coordinate with internal partners who will review design plans, conduct system impact studies (if applicable), complete testing, program metering, set up billing, etc. to ensure safe and reliable interconnections.
• Effectively communicate regular updates of project schedule, cost, potential challenges and impacts, and other matters with customers, solar developers, and internal departments. Solve complex problems regarding BTM system design, program participation, education, analysis, customer contracting, and interconnection.
• Provide support and customer service to current and prospective solar customers by responding to routine and customer-specific inquiries and/or comments from residential, commercial and industrial customers.
• Assist interested customers by educating on all renewable programs by providing accurate rate impacts, appropriate program options and cost data, payback projections, and interpreting external customer proposals to ensure customer benefit.
• Ensure high quality of work, attention to detail, and high level of external effectiveness - provide input on quality control improvements, program enhancements/efficiencies, etc.
• Assist team leadership with general support of renewable programs including accurately tracking projects, assisting with program communication, preparing documents, updating processes, and more.
• Research, analysis, and enhancement of current and future customer programs
• Assist in all current Renewables & Resiliency functions and initiatives, as needed.

Disclaimer:

This information describes the general nature and level of work performed by employees in this job. The description is not designed to be a comprehensive inventory of duties, responsibilities and qualifications required in the job. Reasonable accommodations may be made to qualified disabled individuals for performance of essential duties and responsibilities.

Georgia Power is the largest electric subsidiary of Southern Company (NYSE: SO), America's premier energy company. Value, Reliability, Customer Service and Stewardship are the cornerstones of the Company's promise to 2.6 million customers in all but four of Georgia's 159 counties. Committed to delivering clean, safe, reliable and affordable energy at rates below the national average, Georgia Power maintains a diverse, innovative generation mix that includes nuclear, coal and natural gas, as well as renewables such as solar, hydroelectric and wind. Georgia Power focuses on delivering world-class service to its customers every day and the Company is consistently recognized by J.D. Power and Associates as an industry leader in customer satisfaction. For more information, visit www.GeorgiaPower.com and connect with the Company on Facebook (Facebook.com/GeorgiaPower), Twitter (Twitter.com/GeorgiaPower) and Instagram (Instagram.com/ga_power).

Southern Company (NYSE: SO ) is America's premier energy company, with 46,000 megawatts of generating capacity and 1,500 billion cubic feet of combined natural gas consumption and throughput volume serving 9 million customers through its subsidiaries . The company provides clean, safe, reliable and affordable energy through electric operating companies in four states, natural gas distribution companies in seven states, a competitive generation company serving wholesale customers across America and a nationally recognized provider of customized energy solutions, as well as fiber optics and wireless communications . Southern Company brands are known for excellent customer service, high reliability and affordable prices that are below the national average. Through an industry-leading commitment to innovation, Southern Company and its subsidiaries are inventing America's energy future by developing the full portfolio of energy resources, including carbon-free nuclear, 21st century coal, natural gas, renewables and energy efficiency, and creating new products and services for the benefit of customers. Southern Company has been named by the U.S. Department of Defense and G.I. Jobs magazine as a top military employer, recognized among the Top 50 Companies for Diversity by DiversityInc, listed by Black Enterprise magazine as one of the 40 Best Companies for Diversity and designated a Top Employer for Hispanics by Hispanic Network. The company has earned a National Award of Nuclear Science and History from the National Atomic Museum Foundation for its leadership and commitment to nuclear development and is continually ranked among the top energy companies in Fortune's annual World's Most Admired Electric and Gas Utility rankings. Visit our website at www.southerncompany.com .

Southern Company is an equal opportunity employer where an applicant's qualifications are considered without regard to race, color, religion, sex, national origin, age, disability, veteran status, genetic information, sexual orientation, gender identity or expression, or any other basis prohibited by law.

Job Field: Customer Service

Job Type: Standard

Primary Location: Georgia-Metro Atlanta-Atlanta

Operating Company: Georgia Power Company

Job Type: Standard

Travel (Up to): Yes, 25 % of the Time

Work Location(s):

Georgia Power Headquarters - 241 Ralph McGill Blvd. NE (241ATLANTA)

241 Ralph McGill Blvd. NE

Atlanta, 30308

Req ID: GPC2009425