At Flex, we welcome people of all backgrounds. Our employees thrive here by living our values: we support each other as we strive to find a better way, we move fast with discipline and purpose, and we do the right thing always. Through a respectful, inclusive and collaborative culture, a career at Flex offers the opportunity to make a difference, invest in your career growth and join our purpose -- to make great products that create value and improve people's lives.
Job Summary
To support our extraordinary teams who build great products and contribute to our growth, we're looking to add a Program Manager located in Columbia, SC
Reporting to the Operations Manager the Program Manager role involves
What a typical day looks like:
- Coordinates the development and implementation of Account strategies and projects through the CFT.
- Ensure compliance to contract and/or customer specific requirements/Statement of Work (SOW) and responsible to document additional agreements not included in the contract.
- Develop and maintain business relationship; Maximize customer satisfaction. Manage the relationship with the customer through monthly or quarterly reviews, or as needed, to communicate deliveries, open commitments, or overall progress of the account.
- Coordinates with the CFT the actions necessary for compliance with the targets agreed with the customer (quality, testing, materials, processes, etc.)
- Coordinates the process of Viewpoint, where customer's and GAM satisfaction is reviewed; It includes the implementation of actions with the organization to improve.
- Monitors, reports, and coordinates any troubleshooting of accounts receivables (AR)
- Approves changes to standard costs and updates sales price at least every quarter. Claims raw materials revaluation to customer when applicable.
- Responsible and accountable to maintain price book in Baan.
- Creates the Forecast Demand Format and coordinates with finance the creation of Forecast Outlook (FOL) for its organization.
- Responsible to manage claims through CMT tool and recover the charges not covered by the quote as NREs, ECO, and miscellaneous requirements. Escalates with GAM, if needed, to assure collection.
- Collection of excess and obsolete (E&O) and variations to agreed price of purchase (PPV) with the information received from materials.
- Coordinate problem solving, and escalates challenges encountered on the program that that affect the P&L for the organization to meet financial commitments, accountable for the financial performance of the account and address any gaps to assure quote alignment
The experience we're looking to add to our team:
- BA in project management
- +5 years of experience
- Experience in a regulated industry (medical, pharmaceutical, aerospace, automotive, etc)
- Experience with New Product Introduction
Here are a few of our preferred experiences
- Lean Green Belt
- Experience with New Product Introduction
- Solid command of MSOffice suite
What you'll receive for the great work you provide:
- Full range of medical benefits, dental, vision
- Life Insurance
- Matching 401K
- PTO
- Tuition Reimbursement
- Employee discounts at local retailers
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Job Category
Operations
Relocation: Eligible for domestic relocation only
Is Sponsorship Available?
No
Flex is an Equal Opportunity Employer and employment selection decisions are based on merit, qualifications, and abilities. We celebrate diversity and do not discriminate based on: age, race, religion, color, sex, national origin, marital status, sexual orientation, gender identity, veteran status, disability, pregnancy status, or any other status protected by law. We're happy to provide reasonable accommodations to those with a disability for assistance in the recruitment process. Please advise us of any accommodations you may need by e-mailing: [email protected].