UnitedHealth Group is a company that's on the rise. We're expanding in multiple directions, across borders and, most of all, in the way we think. Here, innovation isn't about another gadget, it's about transforming the health care industry. Ready to make a difference? Make yourself at home with us and start doing your life's best work.(sm)
Optum Labs serves as United Health Group's innovation and advanced product hub. Our team conducts cutting-edge research in the health care space and incubates data-driven digital solutions which aim to improve patients' health outcomes, clinicians' experience, and reduce health care costs. Our teams leverage clinical expertise, applied research and advanced data analytics technologies such as AI and Machine Learning to enhance business products and specific services that can help our customers live healthier lives.
The Principal Technical Program Manager (TPM) of the Responsible Use of AI (RUAI) designs and builds technical oversight of AI. This role is inherently cross-functional. The Principal TPM will work closely with engineering, data science, AI DevOps, legal and regulatory, and executive teams to develop and drive the technical product roadmap across the organization. The roadmap enables teams to become and remain good responsible citizens of using AI by establishing the required technical oversight of AI that includes AI master data governance and control, documentation and training, performance monitoring of ML models and performance alert system. By setting clear business goals for the program and developing a pragmatic well-written roadmap, the TPM works across teams to manage and execute on the vision to deliver a direct measurable impact on innovations in healthcare.
You'll enjoy the flexibility to telecommute* from anywhere within the U.S. as you take on some tough challenges.
Primary Responsibilities:

• Collaborate across organizations to deliver high quality customer focused products and services
• Create program/project plans, secure commitments, identify risks and mitigations
• Foster a culture of continuous improvement through mentoring, feedback, and metrics
• Define and use metrics to report on the status of development, quality, operations, and system performance to senior leadership
• Directly lead the design, execution, and delivery of a highly complex cross-functional project in an ambiguous new technology area
• Demonstrate good judgement skills by making well informed data-driven decisions
• Develop deep technical knowledge and expertise in the core technologies used
• Apply knowledge to invent, evolve, improve, and simplify technologies

You'll be rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role as well as provide development for other roles you may be interested in.
Required Qualifications:

• 10+ years of software engineering experience
• 7+ years of technical program management experience
• Experience managing projects across cross functional teams, building sustainable processes, and coordinating release schedules

Preferred Qualifications:

• Master's degree in Computer Science or related technical field
• Experience in the health care field
• Proficient in core project management disciplines including scope, schedule, budget, quality, along with risk and critical path management
• Experience leading highly technical programs involving infrastructure, complex systems, distributed systems, or similar engineering or technical product development
• Experience with cloud technologies
• Technical knowledge of applied machine learning
• Specific examples of using creative solutions to solve problems and accelerate programs
• Experience analyzing cost/benefit of feature selection
• Excellent problem-solving skills
• Experience communicating verbally and written to different stakeholders across multiple business units and to senior leadership
• Comfortable working in a fast paced, highly collaborative, ambiguous work environment
• Full COVID-19 vaccination is an essential requirement of this role. UnitedHealth Group will adhere to all federal, state and local regulations as well as all client requirements and will obtain necessary proof of vaccination prior to employment to ensure compliance

Inclusive Team Culture
Here at Optum Labs, we embrace our differences and are committed to furthering our culture of inclusion. Connected Communities are UnitedHealth Group's enterprise-wide employee resource groups (ERG) and are a key component of our inclusion and diversity strategy that helps our employees be part of 8 different communities. UnitedHealth Group supports local, regional and national organizations throughout the year. We fortify the efforts of a wide range of organizations that share our commitment to inclusion and diversity, through joint development of initiatives, event and program participation, volunteerism and giving. Our culture of inclusion is reinforced within our Leadership Principles, which remind team members to seek diverse perspectives, learn and be curious, and earn trust.
Work/Life Balance
Our team puts a high value on work-life balance. It isn't about how many hours you spend at home or at work; it's about the flow you establish that brings energy to both parts of your life. We believe that striking the right balance between your personal and professional life is critical to life-long happiness and fulfillment. We offer flexibility in working hours and encourage you to find your own balance between your work and personal lives.
Mentorship & Career Growth
Our team is dedicated to supporting new members. We have a broad mix of experience levels and tenures, and we're building an environment that celebrates knowledge sharing and mentorship. Our senior members enjoy one-on-one mentoring and thorough, but kind, code reviews. We care about your career growth and strive to assign projects based on what will help each team member develop into a better-rounded engineer and enable them to take on more complex tasks in the future.
At Optum Labs, employees are our first customers. That's why we offer virtual work environments - to provide work/life flexibility via telecommuting. While it can be a struggle to be a telecommuter, it can also provide enormous benefits for your personal and professional life.
Sources:
https://careers.unitedhealthgroup.com/culture/what-we-offer/
https://careers.unitedhealthgroup.com/culture/life-at-uhg/
https://hub.uhg.com/news/2021-3-10-Introducing-Connected-Communities-503662/5744
https://careers.unitedhealthgroup.com/culture/inclusion-and-diversity/
To protect the health and safety of our workforce, patients, and communities we serve, UnitedHealth Group and its affiliate companies now require all employees to disclose COVID-19 vaccination status prior to beginning employment. In addition, some roles require full COVID-19 vaccination as an essential job function. UnitedHealth Group adheres to all federal, state, and local COVID-19 vaccination regulations as well as all client COVID-19 vaccination requirements and will obtain the necessary information from candidat es prior to employment to ensure compliance. Candidates must be able to perform all essential job functions with or without reasonable accommodation. Failure to meet the vaccination requirement may result in rescission of an employment offer or termination of employment.
Careers at UnitedHealth Group. We have modest goals: Improve the lives of others. Change the landscape of health care forever. Leave the world a better place than we found it. Such aspirations tend to attract a certain type of person. Crazy talented. Compassionate. Driven. To these select few, we offer the global reach, resources and can-do culture of a Fortune 5 company. We provide an environment where you're empowered to be your best. We encourage you to take risks. And we offer a world of rewards and benefits for performance. We believe the most important is the opportunity to do your life's best work.(sm)
*All Telecommuters will be required to adhere to UnitedHealth Group's Telecommuter Policy.
Diversity creates a healthier atmosphere: UnitedHealth Group is an Equal Employment Opportunity/Affirmative Action employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, protected veteran status, disability status, sexual orientation, gender identity or expression, marital status, genetic information, or any other characteristic protected by law.
UnitedHealth Group is a drug-free workplace. Candidates are required to pass a drug test before beginning employment.
Job Keywords: Principal Technical Program Manager, Technical Program Manager, Program Manager, Work From Home, WFH, Work At Home, WAH, Remote, Telecommute