About JLL -

We're JLL-a leading professional services and investment management firm specializing in real estate. We have operations in over 80 countries and a workforce of over 98,000 individuals around the world who help real estate owners, occupiers and investors achieve their business ambitions. As a global Fortune 500 company, we also have an inherent responsibility to drive sustainability and corporate social responsibility. That's why we're committed to our purpose to shape the future of real estate for a better world. We're using the most advanced technology to create rewarding opportunities, amazing spaces and sustainable real estate solutions for our clients, our people and our communities.

Our core values of teamwork, ethics and excellence are also fundamental to everything we do and we're honored to be recognized with awards for our success by organizations both globally and locally.

Creating a diverse and inclusive culture where we all feel welcomed, valued and empowered to achieve our full potential is important to who we are today and where we're headed in the future. And we know that unique backgrounds, experiences and perspectives help us think bigger, spark innovation and succeed together.

If this job description resonates with you, we encourage you to apply even if you don't meet all of the requirements below. We're interested in getting to know you and what you bring to the table!

Project Administration and Reporting:

• Understand labor forecast reporting and collaborate with other Relocation Team Leads and/or the Variable Team Leads to select staff for project
• Manage, review and approve all reports for submittal to the client
• Participate actively in quarterly budget reviews
• Maintain revenue status for projects/accounts for which you are responsible
• Manage the CPARS and the KPI process as applicable (CPARS for PI projects = Contractor Performance Assessment Recording System - Fed. govt.)
• Demonstrate knowledge of risk and liability issues associated with consultant contracts, project agreements, and flow-downs
• Prepare and report market-specific results to leadership compiled annual salary plans
• Update and maintain staffing database
• Understand labor forecast reporting and collaborate with other Relocation Team Leads to select staff for project
• Establish and monitor the annual budget and revenue of the Relocation Project Management service line
• Manages the CPARS and the KPI process (CPARS for PI projects = Contractor Performance Assessment Recording System - Fed. govt.)

Move/Project Management

• Oversee all project activities on account and/or projects assigned
• Manage personnel; delegate responsibilities and oversee work on multiple projects of varying complexity
• Proactively manage project-related issues on account or assignment
• Ensure JLL best practices and policies are being followed
• Develop a quality plan for each account/project. Provide leadership and guidance in the area of service delivery quality and monitor quality results
• Ensure operations manual is in place and updated on account
• Participate in select planning meetings hosted by the client, JLL teams (in case of multi X account), and other key stakeholders
• Review project status and track reports and invoices for due diligence and financials
• Demonstrate a proactive focus on meeting client and project requirements in a timely and cost-effective manner
• Oversee the preparation of various RFP's needed for vendor and contractor services for the complete project
• Ensure the incorporation of "best practices" into projects
• Ensure that meetings to review project schedules with all participating vendors and key stakeholders are initiated and held regularly
• Identify and address areas of concern regarding potential liabilities and risk
• Ensure project processes are managed in accordance with the client's and JLL policies and procedures
• Oversee the procurement of all necessary vendors and outside labor
• Oversee the management of supporting suppliers (technology, telephony, furniture, etc.)
• Evaluate vendors to ensure compliance with the standards of performance
• Develop and deliver required project-specific reporting
• Comply with all JLL policies and procedures, including but not limited to time & expenses, ethics, and business practice.
• Ensure that project teams meet performance expectations for client service, budget, schedule, and profitability
• Monitors service line's annual growth margin
• Recommend and implement approaches, services/proposals/that support RPM's and account's financial objectives.
• Manages key drivers of financial performance
• Responsible for quality performance of the RPM team on each account and project
• Collaborate on continuous Best Practices and Playbook for distribution to the team

Skills and Knowledge

• Proficient in FM: Systems move management module and/or facilities management system
• Strong Microsoft Excel skills
• Strong Microsoft Projects skills
• Ability to utilize the Microsoft Office suite of technologies

Preferred Education

• Bachelor's Degree from an accredited institution, preferred in Accounting, Business, Architecture, Interior Design, Engineering or Construction Management strongly preferred.

Recommended Experience

• 6 - 10 years of facility, project, or construction-related experience in a Corporate Real Estate environment.
• Background in project management, construction management, architecture, or project strategy planning is desirable.
• Minimum 2 years as Sr Relocation Manager or related experience.

Recommended Certifications/Licenses

• PMP, CFM, NCIDQ, LEED, OSHA 10 (Required)

What you can expect from us

We succeed together and believe the best inspire the best, so we invest in supporting each other, learning together and celebrating our success.

Our Total Rewards program reflects our commitment to helping you achieve your career ambitions, recognizing your contributions, investing in your well-being and providing competitive benefits and pay.

We can't wait to see where your ambitions take you at JLL. Apply today!

JLL Privacy Notice

Jones Lang LaSalle (JLL), together with its subsidiaries and affiliates, is a leading global provider of real estate and investment management services. We take our responsibility to protect the personal information provided to us seriously. Generally the personal information we collect from you are for the purposes of processing in connection with JLL's recruitment process. We endeavour to keep your personal information secure with appropriate level of security and keep for as long as we need it for legitimate business or legal reasons. We will then delete it safely and securely.

For more information about how JLL processes your personal data, please view our Candidate Privacy Statement.

For additional details please see our career site pages for each country.

For employees in the United States, please see a fully copy of our Equal Employment Opportunity and Affirmative Action policy here.

This position may require you to be fully vaccinated against COVID-19. If required, you'll be asked to provide proof that you're fully vaccinated upon your start date. You're considered fully vaccinated two weeks after you receive the second dose of a two-dose vaccine series (e.g., Pfizer or Moderna) or two weeks after a single-dose vaccine (e.g., Johnson & Johnson/Janssen). Failure to provide proof of vaccination may result in termination.

Jones Lang LaSalle ("JLL") is an Equal Opportunity Employer and is committed to working with and providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation because of a disability for any part of the employment process - including the online application and/or overall selection process - you may email us at [email protected]. This email is only to request an accommodation. Please direct any other general recruiting inquiries to our Contact Us page > I want to work for JLL.