Growth Program Manager (Remote) at CrowdStrike
About the Role:
We are seeking a talented and highly motivated Growth Program Manager with an interest in expanding their career in product and customer experience. The ideal candidate will be a motivated self-starter who is committed to ongoing self-education and possesses strong problem-solving skills. You will work with the best in the business, and we need you to bring your creativity, imagination, and energy. Our Growth eCommerce team offers opportunities to expand your skill set in eCommerce, cybersecurity, and SaaS.
Implement projects that drive growth, engagement, and improvements to our Trial users’ experience.
Identify opportunities to grow the volume and quality of prospects who engage with CrowdStrike.
Compile reports and analyze data to understand trends, developing recommendations based on the data.
Develop engaging content for internal and external use.
Communicate with prospective customers, connecting them with the appropriate resources and ensuring a positive experience.
Develop understanding of CrowdStrike products, how to convey their value, and basic troubleshooting.
Support internal teams by answering questions, creating resources, and building relationships.
Contribute to eCommerce goals and major initiatives.
What You’ll Need:
2-3 years’ experience in project management, operations, marketing, or product
2-3 years of customer support or customer success experience
Experience with content creation for external and internal audiences
Experience with data analysis
Experience with Salesforce
Proven problem-solving skills
Passion for cross-functional collaboration
Bachelor's degree or equivalent work experience
Experience with a SaaS product
Experience in eCommerce
Experience in the cybersecurity industry