Company Description
At ServiceNow, our technology makes the world work for everyone, and our people make it possible. We move fast because the world can't wait, and we innovate in ways no one else can for our customers and communities. By joining ServiceNow, you are part of an ambitious team of change makers who have a restless curiosity and a drive for ingenuity. We know that your best work happens when you live your best life and share your unique talents, so we do everything we can to make that possible. We dream big together, supporting each other to make our individual and collective dreams come true. The future is ours, and it starts with you.
With more than 7,400+ customers, we serve approximately 80% of the Fortune 500, and we're proud to be one of FORTUNE's 100 Best Companies to Work For® and World's Most Admired Companies® 2022.
Learn more on Life at Now blog and hear from our employees about their experiences working at ServiceNow.
Unsure if you meet all the qualifications of a job description but are deeply excited about the role? We still encourage you to apply! At ServiceNow, we are committed to creating an inclusive environment where all voices are heard, valued, and respected. We welcome all candidates, including individuals from non-traditional, varied backgrounds, that might not come from a typical path connected to this role. We believe skills and experience are transferrable, and the desire to dream big makes for great candidates.
Job Description
We are seeking an experienced Digital Sales Onboarding Program Manager to manage and deliver onboarding and ongoing enablement for our Digital Sales organization. You will be responsible for managing the existing program and enhancing it to meet the needs of the business.
The Sales Nova Program is designed for early in career professionals who aspire for a career in Enterprise Software Sales. We recruit top talent from around the globe and develop the necessary skills and provide career progression programs to launch our graduates into sales and other related career paths. If you have a passion for teaching and want to make a positive impact, join the ServiceNow Sales Nova Program.

• Manage and help deliver the Onboarding Program for Digital Sales Reps at ServiceNow
• Manage the program and ensure global consistency for all GEO's
• Continually enhance the program to meet the needs of the business
• Deliver role-specific training for Digital Sellers. Provide follow-up coaching and support. Conduct skills gap analyses to identify areas of improvement
• Work closely with leadership to identify onboarding program needs and evaluate training effectiveness
• Coach individuals and teams on sales techniques
• Role play with individuals and teams to validate training impact
• Provide support to the rest of the Global Sales Enablement team
• Continuously enhance instructional delivery and presentation skills
• Maintain direct communication with other onboarding and training teams
• Update and maintain project tracking documents and prioritize issues
• Effectively manage internal relationships and work effectively across the business
• Participate in growth of new methodologies, strategies, tools, training and processes
• Flexible work environment. Some time in office and some time working from home

Qualifications
Requirements:

• 1-2~ years of experience in a similar role
• 1-2~ years experience as a successful Sales Rep
• Experience working in Inside Sales and full sales-cycle organizations
• Previous sales training/coaching experience
• Ability to manage multiple tasks and projects while maintaining short response and resolution times
• A superb communicator, both written and verbally. The ability to effectively communicate complex technical concepts
• Analytical problem-solving abilities
• Ability to work independently, use solid judgment and create "client-ready" deliverables
• Ability to select the right communication medium and methods for the audience and analyze the user experience to deliver the optimal support and properly manage expectations
• Ability to meet established deadlines and quality standards and to deliver fully on commitments
• Proven ability to work in dynamic work environments with limited supervision to deliver results
• Perform other tasks, roles and responsibilities

Desired:

• Additional Direct Sales experience, preferably enterprise software

Additional Information
ServiceNow is an Equal Employment Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, creed, religion, sex, sexual orientation, national origin or nationality, ancestry, age, disability, gender identity or expression, marital status, veteran status or any other category protected by law.
At ServiceNow, we lead with flexibility and trust in our distributed world of work. Click here to learn about our work personas: flexible, remote and required-in-office.
If you require a reasonable accommodation to complete any part of the application process, or are limited in the ability or unable to access or use this online application process and need an alternative method for applying, you may contact us at [email protected] for assistance.
For positions requiring access to technical data subject to export control regulations, including Export Administration Regulations (EAR), ServiceNow may have to obtain export licensing approval from the U.S. Government for certain individuals. All employment is contingent upon ServiceNow obtaining any export license or other approval that may be required by the U.S. Government.
Please Note: Fraudulent job postings/job scams are increasingly common. Click here to learn what to watch out for and how to protect yourself. All genuine ServiceNow job postings can be found through the ServiceNow Careers site .