Level Access

We combine technology, processes, people and legal expertise to make your digital assets accessible for all.

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Accessibility Consultant

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Looking for a technology job where you can do good and do well? Level Access, Inc. helps companies design and enhance their digital systems - including websites, web applications, software, hardware, and services - so they are usable by people with disabilities. Our work allows organizations to provide equal access through software, training, and consulting solutions.

We have an immediate opening for Accessibility Consultants. Our Accessibility Consultants collaborate with clients to test and validate user interfaces against accessibility requirements and consult on the effective technical implementation of digital accessibility requirements in client systems. You will apply your significant experience working with HTML, CSS, and JavaScript, and strong verbal and written communication skills.

Your Responsibilities

Test Set Definition – You will work with the client to set boundaries of the testing environment. The Accessibility Consultant will identify a representative test set of the user interface components found in the client’s system.

Testing – You will test client’s systems against specific manual tests and assistive technology tools. The Accessibility Consultant will enter test results into our software product – the industry’s first on-demand solution that integrates the business and technical aspects of complying with regulations, such as Section 508, the ADA, and the Web Content Accessibility Guidelines 2.0.

Reporting – You will deliver testing results to the client and will participate in conference calls and follow-up discussions in order to create a road map to improve the accessibility and usability of the client’s IT system.

Technical Consultation – You will advise customers on the proper methods for implementing digital accessibility in systems. This will span a variety of web, mobile, hardware and document systems.

Business Process Consultation – You will work with customers to consult on the process implementation approach for accessibility in the client’s environment.

Your Qualifications

Technical Experience - If HTML, JavaScript, and CSS make you want to get out of the bed in the morning, this is probably a good job for you. We are looking for someone with a core understanding of web development technologies and how they impact the user experience. Experience developing user interfaces and PDF documents is a plus.

Communicative - You should be able to clearly and effectively communicate with clients in both written and verbal fashion. Written communication should show a high attention to detail. Verbal communication should be formal and indicate the ability to communicate complex topics concisely. Our consulting positions are on the front-line with our customers and it is imperative that you inspire confidence when speaking with customers.

Testing Focus - A large portion of what we do involves testing interfaces and validating that they conform to technical requirements. A desire to perform this validation and experience testing web-based interfaces for compliance with design specifications is critical.

Organized and Disciplined - Level Access has a culture to boldly go. We seek to hire and advance people that have this focus and can perform activities independently, without a large amount of management oversight. A candidate that will succeed in this environment has the desire to grow in the system over several years and seek to build towards big goals.

Excellence Focused - At Level Access, we have been successful because we constantly seek to be the best in our market across all the products and services we provide. In practice, we both charge more and invest more, with the end goal of providing far more value per dollar spent than our competitors. It also means that we focus on a very high level of quality and hold ourselves accountable for delivering against that level of quality.

Education and Experience Requirements

BS degree in technology or equivalent work
4+ years HTML, CSS, JavaScript
Accessibility knowledge a huge plus

Certification/Credentials a PLUS:

IAAP Certified Professional in Accessibility Core Competencies (CPACC)
Web Accessibility Specialist (WAS) Certification

Application Process

This is a full-time salaried position with a competitive benefits package, including bonus opportunities and unlimited vacation/FTO. Salary is commensurate with experience. The role is being offered as a remote role in the US or Canada. Please submit your cover letter and resume for immediate consideration.

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Colleen Wood

Chief People Officer

CULTIVATING CAREERS

Strengthening paths to success

Whether executive-sponsoring a Women of Level Access employee resource group or structuring employee goal-setting with a “Level Up” tool, Colleen Wood keeps colleagues in mind. “I’m very passionate about building an award-winning culture of inclusion where all people feel a sense of belonging and their voices are heard,” she said. At Level Access, internal programs support emerging leaders, train managers and allot employees $1,000 a year for professional development. “I got to where I am in my career with the help and kindness of many,” Wood said. “I want to make sure others experience that.”

I think about the roles I can play in helping people, be that by sharing HR expertise, advocating for employees or just being a confidante. All of these are ways to help people grow their careers.

Sarah Rose

Manager, Accessibility Consulting

RESOURCEFUL SOLUTIONS

Creating accessible digital experiences

Supporting teams of consultants, Sarah Rose leverages a tech stack that includes Level Access’ own Accessibility Management Platform (AMP). “Our team also works with a wide range of assistive technologies and tools including desktop and mobile screen readers, screen magnification software, speech dictation and voice recognition software, Braille displays, switch devices and alternative keyboards,” Rose said. Finding the right tools means knowing everyone’s needs. “We need tools accessible to all our team members and don’t work with ones not everyone can participate within,” she said.

My role is to make sure our team members are happy, healthy, motivated, and set up for success in terms of both their projects and overall career progression.

Jesse Idun

Team Lead, Enterprise Sales

BEST PRACTICES

Bringing clients into the Level Access family

As an enterprise team lead, Jesse Idun spends half the day with clients in his territory to help them along their respective accessibility journeys — then spends the other half mentoring account executives to do the same. “The sales culture is one of collaboration with a focus on advancement and improvement,” he said. Since learning from account managers in his first months on the job, Odun has made himself available for impromptu coaching and training sessions aimed at accessibility education and empowering future leaders on his own team. “There are always ways to pay it forward,” he said.

Collaboration and the ability to work well together is a key part of our company culture. When I need help thinking through a hurdle, I know there is someone on the team who can assist me.

What are Level Access Perks + Benefits

Level Access Benefits Overview

We’ve designed our benefits offering to:
- Support our team by adding benefit enhancements across our plan
- Ensure we get the greatest value for every dollar invested in our team
- Provide the best member experience to our team
- Design our plan with inclusion and compliance in mind: social, technical, and financial

Overview of Benefits we Offer!
Medical, Dental, and Vision
HSA and FSA
Life and AD&D, Disability, Critical Illness, and Accident
Additional Benefits (Reimbursement Programs)
Time Off (FTO/PTO/Holidays)

Culture

Partners with nonprofits

Open door policy

OKR operational model

Flexible work schedule

We understand that our employees are located in different time zones and have lives outside of work so we allow the option for flexible schedules to accommodate all of our employee's

Remote work program

Level Access currently conducts business as a fully remote organization with the option to come into our headquarters in the DC area.

Diversity

Documented equal pay policy

Dedicated diversity and inclusion staff

Highly diverse management team

Mandated unconscious bias training

Diversity employee resource groups

Hiring practices that promote diversity

Health Insurance & Wellness Benefits

Flexible Spending Account (FSA)

Disability insurance

Dental insurance

Vision insurance

Health insurance

Life insurance

Wellness programs

We off every employee fitness reimbursement of 50%, up to $60/month, for gyms, fitness classes, personal training, or virtual fitness

Mental health benefits

Transgender health care benefits

Financial & Retirement

401(K)

Traditional 401K and Roth 401K are both available for our employee's

401(K) matching

Level Access will match up to 3% of compensation for both the traditional and the Roth 401(k) contributions

Company equity

Performance bonus

Level Access offers a bonus plan for every role throughout the organization to reward each employee for great performance

Child Care & Parental Leave Benefits

Childcare benefits

Generous parental leave

Level Access offers up to 12 weeks of paid maternity leave and 8 weeks of paid paternity leave for individuals who have been with the organization for at least 6 months.

Fertility benefits

Vacation & Time Off Benefits

Unlimited vacation policy

Paid holidays

Paid sick days

Bereavement leave benefits

Office Perks

Commuter benefits

Company-sponsored outings

Free snacks and drinks

Company-sponsored happy hours

Fitness stipend

Level Access provides a 50% reimbursement, up to $60/month, for gyms, fitness classes, personal training, or virtual fitness programs/subscriptions.

Home-office stipend for remote employees

$50/month stipend for remote work expenses. Automatically added to the first payroll of each month

Professional Development Benefits

Job training & conferences

$1,000/year for professional improvement activities, including training courses, certifications, conferences, tuition, and books.

Tuition reimbursement

Mentorship program

Continuing education stipend

Training Reimbursement is provided to each employee for professional improvement activities, including training courses, certifications, conferences, tuition, and books

Continuing education available during work hours

Customized development tracks

View full list of perks + benefits

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