Project Support Specialist

Posted 3 Days Ago
Be an Early Applicant
Cleveland, OH, USA
In-Office
49K-121K Annually
Junior
Healthtech
The Role
Supports client-facing project delivery by coordinating schedules, milestones, budgets, resources, meetings, stakeholders, documentation, and deliverables. Translates client requirements into project briefs and work plans, tracks risks and dependencies, communicates progress and issues, prepares client materials, and contributes to workflow improvements and project-management best practices. Requires strong organization, communication, attention to detail, problem-solving, and the ability to manage multiple priorities in a healthcare and digital environment.
Summary Generated by Built In
IQVIA is seeking a highly organized and proactive Project Support Specialist to support the successful delivery of client-facing projects within a fast-paced digital and healthcare environment. The Project Coordinator will work closely with Project Managers, Account Managers, Account Specialists, and cross-functional teams to ensure projects are delivered on time, within budget, and to the highest quality standards.
This role is responsible for coordinating project activities, facilitating communication among internal and external stakeholders, maintaining project documentation, and supporting operational excellence through effective planning, tracking, and process improvement. The ideal candidate thrives in a collaborative environment, demonstrates strong attention to detail, and possesses exceptional organizational and communication skills.
Essential Functions
  • Support project managers and client service teams in the planning, execution, and delivery of client projects.
  • Facilitate coordination between Account Managers, Account Specialists, clients, and internal teams to ensure seamless project execution.
  • Monitor project schedules, milestones, and deliverables to ensure timely completion within approved budgets.
  • Coordinate and lead internal project status meetings and client touchpoints, documenting key actions and follow-up items.
  • Translate client requirements into clear project briefs, work plans, and actionable deliverables for internal teams.
  • Establish and maintain project timelines, task assignments, resource plans, and project trackers.
  • Collaborate with technical, strategic, and operational stakeholders to identify dependencies, risks, and mitigation plans.
  • Maintain accurate and comprehensive project documentation, including project plans, budgets, status reports, meeting notes, and client communications.
  • Support preparation of presentations, reports, and materials for client engagements and business reviews.
  • Monitor project progress and proactively communicate issues, delays, or resource constraints to project leadership.
  • Ensure quality standards are met and deliverables align with client expectations and business requirements.
  • Manage multiple priorities and competing deadlines while maintaining strong attention to detail.
  • Identify opportunities to streamline workflows, improve processes, and enhance project management efficiency.
  • Support continuous improvement initiatives and contribute to the development of best practices.
  • Perform additional project coordination and administrative activities as assigned.
Qualifications
Required Education & Experience
  • Bachelor's degree in Business Administration, Communications, Healthcare Administration, Marketing, Information Technology, or a related field; or equivalent combination of education, training, and experience.
  • 1+ years of experience supporting projects, operations, client services, account management, or related business functions.
Preferred
  • Project management experience within a marketing agency, consulting, or professional services environment; experience supporting healthcare clients or healthcare marketing initiatives is a plus
  • Exposure to project management methodologies and project management tools.
  • Experience using project tracking and collaboration platforms such as Jira, Asana, Monday.com, Smartsheet, Microsoft Planner, or similar solutions.
Skills & Competencies
  • Strong verbal and written communication skills with the ability to interact effectively with clients and internal stakeholders.
  • Excellent organizational and time-management abilities.
  • Strong attention to detail and commitment to quality.
  • Ability to manage multiple tasks and priorities in a dynamic environment.
  • Effective problem-solving and analytical skills.
  • Demonstrated ability to work independently with minimal supervision.
  • Strong stakeholder management and relationship-building capabilities.
  • Advanced proficiency in Microsoft Office applications, including Excel, PowerPoint, Word, and Teams.
  • Ability to adapt quickly to changing priorities and business needs.
  • Collaborative mindset with a focus on delivering exceptional client experiences.

IQVIA is a leading global provider of clinical research services, commercial insights and healthcare intelligence to the life sciences and healthcare industries. We create intelligent connections to accelerate the development and commercialization of innovative medical treatments to help improve patient outcomes and population health worldwide. Learn more at https://jobs.iqvia.com

IQVIA is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other status protected by applicable law. https://jobs.iqvia.com/eoe

IQVIA is committed to integrity in our hiring process and maintains a zero tolerance policy for candidate fraud. All information and credentials submitted in your application must be truthful and complete. Any false statements, misrepresentations, or material omissions during the recruitment process will result in immediate disqualification of your application, or termination of employment if discovered later, in accordance with applicable law. We appreciate your honesty and professionalism.

The potential base pay range for this role, when annualized, is $48,600.00 - $121,300.00. The actual base pay offered may vary based on a number of factors including job-related qualifications such as knowledge, skills, education, and experience; location; and/or schedule (full or part-time). Dependent on the position offered, incentive plans, bonuses, and/or other forms of compensation may be offered, in addition to a range of health and welfare and/or other benefits.

Skills Required

  • Bachelor’s degree in Business Administration, Communications, Healthcare Administration, Marketing, Information Technology, or a related field, or an equivalent combination of education, training, and experience
  • At least 1 year of experience supporting projects, operations, client services, account management, or related business functions
  • Project management experience within a marketing agency, consulting, or professional services environment
  • Experience supporting healthcare clients or healthcare marketing initiatives
  • Exposure to project management methodologies and project management tools
  • Experience using project tracking and collaboration platforms such as Jira, Asana, Monday.com, Smartsheet, Microsoft Planner, or similar solutions
  • Strong verbal and written communication skills
  • Excellent organizational and time-management abilities
  • Strong attention to detail and commitment to quality
  • Ability to manage multiple tasks and priorities in a dynamic environment
  • Effective problem-solving and analytical skills
  • Ability to work independently with minimal supervision
  • Strong stakeholder management and relationship-building capabilities
  • Advanced proficiency in Microsoft Office applications, including Excel, PowerPoint, Word, and Teams
  • Ability to adapt quickly to changing priorities and business needs

IQVIA Compensation & Benefits Highlights

The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about IQVIA and has not been reviewed or approved by IQVIA.

  • Healthcare Strength Healthcare coverage is positioned as comprehensive, spanning medical/dental/vision plus programs like telemedicine, EAP resources, and additional insurance options. Feedback suggests the health offering is a meaningful part of the overall rewards package, though details can vary by location and plan design.
  • Retirement Support Retirement benefits include an employer match structure that supports employee contributions through a defined formula. This adds steady long-term value to total rewards beyond base salary.
  • Leave & Time Off Breadth Time off offerings include vacation/paid time off, holidays, and flexibility themes, with some roles described as having discretionary or unlimited time-off models. This can make the package feel more attractive even when cash compensation is viewed as only mid-range.

IQVIA Insights

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The Company
HQ: Durham, NC
61,500 Employees
Year Founded: 2016

What We Do

IQVIA (NYSE:IQV) is a leading global provider of advanced analytics, technology solutions, and clinical research services to the life sciences industry. IQVIA creates intelligent connections across all aspects of healthcare through its analytics, transformative technology, big data resources and extensive domain expertise. IQVIA Connected Intelligence™ delivers powerful insights with speed and agility — enabling customers to accelerate the clinical development and commercialization of innovative medical treatments that improve healthcare outcomes for patients. With approximately 70,000 employees, IQVIA conducts operations in more than 100 countries. To learn more, visit www.iqvia.com.

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