Job Description:
Job Title: Project Support Manager
Reports to: Director, Engineering
Department: Engineering
Work Model: Full-time, On-site – 10% Travel Required
Schedule: Monday – Friday 8am-5pm
Company & Benefit Information
At Crystal Group, we do hard things – designing and building rugged tech and tech solutions that provide predictable performance in the world’s most unforgiving environments. As a 100% employee-owned company, here you take extreme ownership of your role and work and invest in your own success and that of your teammates. Together we use a zero limits approach to wow our customers.
Crystal Group offers a comprehensive benefits package including:
Medical/dental/vision insurance
Paid time off
Tuition reimbursement
Wellness programs
Participation in our Employee Stock Ownership Plan (ESOP)
On-Site Gym
Job Summary
This position is accountable for a program’s cost, schedule and technical performance over the program lifecycle.
The Project Manager leads the Crystal Group Integrated Product Teams (IPT). Program IPT members can include staff from Engineering, Operations, Quality, Supply Chain, Sales, Business Development, and others. Project Managers will execute commercial and defense programs, for United States-based customers, and customers outside of the United States.
Essential Functions
Leads the program’s IPT, including Engineering, Operations, Quality, Supply Chain, Sales, Business Development, and others.
Leads all product and system lifecycle activities from pursuit and order capture to transition to production, leveraging program plans, integrated master schedules, cadences, and reviews to plan and manage projects.
Manages program risks, including mitigations and contingencies.
Manages program opportunities, including harvest plans.
Manages dependencies across all teams, activities, and functions.
Is a key stakeholder in customer relationships, supporting the business development lead in their role as the customer relationship owner.
Collaborates with a wide range of entry-level to highly experienced engineers and technical personnel.
Possess a well-honed deception detector.
Areas of focus could be in one or more of the following
Technical Project Management:
Collaborates with engineering teams to ensure technical requirements are met, inclusive of design, performance, and verification requirements.
Programs that include “significant design and development activities”: Accountable for the pursuit phase activities, include design approach review, cost and schedule estimation, planning, and demand forecasting.
Accountable for integration and verification activities.
Ensures compliance with industry standards and regulatory requirements.
Manages configuration control and change-management processes.
Operations Project Management:
Collaborates with Operations leadership and teams to ensure internal Operations requirements are met, inclusive of manufacturability, testability, documentation, change management, and other dimensions.
Accountable for planning and implementing standards and expectations for transitioning to production, including cross-functional reviews, design for manufacturability, design for testability, and other functions.
Subcontract Project Management:
With the Crystal Group contracts team, the Project Manager is accountable for managing subcontract scope during the pursuit, and design and development stages of the project lifecycle.
Act as the primary point of contact between Crystal Group and the subcontractor.
Ensure that the subcontractor is integrated into the Crystal Group execution plans, including the integrated master schedule (IMS), change management, quality reviews, and other activities.
Project Stakeholder Management:
Coordinate with account management, system architects, and business development teams during proposal activities.
Lead internal business-related activities including project status and design reviews.
Quality and Compliance:
Ensure programs meet all applicable quality standards and certifications.
Accountable for ensuring projects are compliant to the contractual requirements.
Coordinate regulatory approvals and certifications.
Ensure compliance to internal requirements, such as change management, design for manufacturability, serviceability, and testability.
Knowledge, Skills and Abilities
Demonstrate experience with project management for Engineering and Operations.
Demonstratable experience with managing project technical cost, schedule, and performance using earned value metrics.
Strong understanding of systems engineering principles and hardware/software integration.
Experience with the full product life cycle, from pursuit through design and development and to transition to production.
Experience working with energy sector customers and understanding of power systems, grid technologies, or renewable energy solutions.
Knowledge of defense contracting processes and requirements.
Understanding of export control regulations including ITAR and EAR).
Proficient in Microsoft Project, including scheduling, dependencies, resource and staff loading, and other project management functions.
Excellent written and verbal communicator and presenter, and experience with collaborating and communicating with peers, leadership, customers, partners, and suppliers.
Strong verbal and written communication abilities.
Experience presenting to executive leadership and external customers.
Ability to work effectively in cross-functional, matrixed organizations.
Required Qualifications
Must be a US Person (US Citizen, person granted US Permanent Resident Card or any individual who is granted status as a "protected person”).
3 to 5 years of project management experience.
Working Conditions
Work is primarily performed in an office environment. Occasional exposure to manufacturing floor and testing environments. May require lifting up to 25 lbs, standing for extended periods during product testing.
EEO Statement
Crystal Group, Inc, maintains a program of equal employment opportunity designed to ensure that employment and advancement opportunities are made available to all employees and applicants on the basis of individual qualifications and without regard to race, religion, color, creed, national origin, disability, age, sex, genetic information, military status, or any other classification protected by federal, state, or local laws.
Offer Contingency
All job offers are contingent on the applicant successfully completing the background check and drug screen.
This job description is intended to describe the general nature and level of work being performed by individuals assigned to this position. It is not intended to be an exhaustive list of all responsibilities, duties, and skills required. Management reserves the right to modify, add, or remove duties and to assign other responsibilities as necessary. Employment with Crystal Group remains at-will.
EEO IS THE LAW
EEO IS THE LAW (Spanish)
Pay Transparency Nondiscrimination Provision
Pay Transparency Nondiscrimination Provision (Spanish)
Skills Required
- Must be a US Person (US Citizen, US Permanent Resident Card holder, or protected person)
- High level of detail orientation and customer service skills
- Communicate effectively both verbally and in writing
- Ability to multitask in a fast-paced environment and prioritize changing needs to meet deadlines
- Experience working with cross-functional teams in a matrixed environment
- Perform individual contributor duties with some guidance of leadership
- Basic understanding of engineering project development and scheduling processes
What We Do
Employee Owned Brands is a diversified, 100% employee-owned company that operates various businesses specializing in manufacturing, technology, retail, and financial services.
