Project Support Manager (Clinical Reasearch)

Posted 11 Days Ago
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Taguig City, Metro Manila, National Capital Region, PHL
In-Office
Mid level
Healthtech
The Role
Coordinate onboarding, scheduling, and day-to-day management of healthcare professionals for clinical programs. Oversee project timelines, deliverables, quality, financial tracking, and issue resolution. Serve as primary contact for stakeholders, monitor staff performance and compliance, support workforce planning, and drive process improvements to scale the HCP network.
Summary Generated by Built In
Internal Job Description

The role

As part of IQVIA’s Healthcare Professional (HCP) Network, you will play a key role in ensuring the successful operational delivery of clinical and healthcare programs. You will oversee onboarding, scheduling, and day-to-day management of on-demand healthcare professionals, supporting the scaling of a fast-growing global network.

This position is critical to maintaining delivery quality, enabling workforce expansion, and ensuring that projects are executed on time and in line with internal standards. You will work closely with cross-functional teams and act as a central point of coordination between project teams and HCP staff.

Key responsibilities

  • Manage onboarding, scheduling, and coordination of HCP Network staff

  • Oversee operational aspects of projects, including timelines, deliverables, and quality standards

  • Act as a key contact for internal stakeholders and field-based healthcare professionals

  • Monitor staff performance, utilization, and compliance with requirements

  • Track project financials, including deliverables and invoicing

  • Lead issue resolution and ensure smooth day-to-day operations

  • Support resource planning and workforce scaling initiatives

  • Contribute to process improvements and operational efficiency

Job Responsibilities

  • Bachelor’s degree or equivalent experience

  • Solid experience in project management, operations, or workforce coordination and management

  • Strong organizational and multi-tasking skills in a fast-paced environment

  • Excellent communication and stakeholder management abilities

  • Ability to drive results and solve problems proactively

  • Experience in healthcare, clinical research, or staffing environments is an advantage

  • Amenable to work on Hybrid set up

  • Amenable to work on Mid shift schedule

IQVIA is a leading global provider of clinical research services, commercial insights and healthcare intelligence to the life sciences and healthcare industries. We create intelligent connections to accelerate the development and commercialization of innovative medical treatments to help improve patient outcomes and population health worldwide. Learn more at https://jobs.iqvia.com

IQVIA is committed to integrity in our hiring process and maintains a zero tolerance policy for candidate fraud. All information and credentials submitted in your application must be truthful and complete. Any false statements, misrepresentations, or material omissions during the recruitment process will result in immediate disqualification of your application, or termination of employment if discovered later, in accordance with applicable law. We appreciate your honesty and professionalism.

Skills Required

  • Bachelor's degree or equivalent experience
  • Experience in project management, operations, or workforce coordination and management
  • Strong organizational and multi-tasking skills in a fast-paced environment
  • Excellent communication and stakeholder management abilities
  • Ability to drive results and solve problems proactively
  • Experience in healthcare, clinical research, or staffing environments
  • Amenable to work on Hybrid setup
  • Amenable to work on Mid shift schedule

IQVIA Compensation & Benefits Highlights

The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about IQVIA and has not been reviewed or approved by IQVIA.

  • Healthcare Strength Healthcare coverage is positioned as comprehensive, spanning medical/dental/vision plus programs like telemedicine, EAP resources, and additional insurance options. Feedback suggests the health offering is a meaningful part of the overall rewards package, though details can vary by location and plan design.
  • Retirement Support Retirement benefits include an employer match structure that supports employee contributions through a defined formula. This adds steady long-term value to total rewards beyond base salary.
  • Leave & Time Off Breadth Time off offerings include vacation/paid time off, holidays, and flexibility themes, with some roles described as having discretionary or unlimited time-off models. This can make the package feel more attractive even when cash compensation is viewed as only mid-range.

IQVIA Insights

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The Company
HQ: Durham, NC
61,500 Employees
Year Founded: 2016

What We Do

IQVIA (NYSE:IQV) is a leading global provider of advanced analytics, technology solutions, and clinical research services to the life sciences industry. IQVIA creates intelligent connections across all aspects of healthcare through its analytics, transformative technology, big data resources and extensive domain expertise. IQVIA Connected Intelligence™ delivers powerful insights with speed and agility — enabling customers to accelerate the clinical development and commercialization of innovative medical treatments that improve healthcare outcomes for patients. With approximately 70,000 employees, IQVIA conducts operations in more than 100 countries. To learn more, visit www.iqvia.com.

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