Job Family:
PFS General
Travel Required:
Clearance Required:
What You Will Do:
The Project Supervisor is responsible for overseeing the daily operations of a project(s) and the management of the project staff inclusive of onsite Team Members when applicable. A Project Supervisor is an extension of a client’s business office staff. This position is responsible for developing, implementing, managing and meeting or exceeding the Operational goals of our clients and Company. This may include overlapping related business activities with pre-admissions, pre-registration, admission, registration, billing and collection. The Project Supervisor will and may work closely with Managing Consultants, Operations Managers to apply new and emerging approaches to our clients’ business processes. This position will follow and ensure that client policies and procedures are followed and will also perform any and all job related duties as assigned.
This is classified as a hybrid position requiring to be in the Mitchell, SD office 2-3 days per week should the qualified candidate come from this region.
Essential Job Functions
Strong Leadership and Management Skills
Client Contact and Interaction
Possess Interpersonal, Organizational, delegation and Analytical Skills
Monitor and ensure team member Compliance with State and Federal Laws and Guidelines
Duties and Responsibilities
Coordinate and conduct interviewing of potential new hires and bring recommendations to Operations Manager.
Training of new Team Members.
On-going training and mentoring of Team Members.
Complete monthly account reviews for each patient account representative on the project.
Ensure Team Member and project compliance with HIPAA standards.
Receives and reviews client project reports generated from supervised Team Members.
Monitor and ensure all staff member’s compliance with Company/Client standards.
Monitor Team Member phone calls for adherence to client and Company/client expectations.
Monitor Team Member attendance and punctuality.
Communicate Team Member non-compliance with Operations Manager.
Conduct disciplinary counseling including performance improvement plans as required.
Complete annual evaluation of staff.
Take “supervisor” calls when a Team Member needs assistance with a patient or account work.
Complete all assigned projects in a timely manner.
Assist all staff members with their questions in the absence of their Project Supervisor.
Meet or exceed revenue goal for project.
Conduct weekly team meetings to ensure the on-going understanding of client and company expectations.
Monitor and ensure Team Members meet or exceed established productivity goals.
Complete, reviews and approves monthly client invoices for accuracy.
Identify and communicate trends and issues to Operations Manager & Client.
Works with management in developing policies.
Promote teamwork and a positive work environment.
Possible travel.
PC skills in a Windows environment are required.
Knowledge and utilization of desktop applications to include Word and Excel is essential.
Ability to initiate and follow through on projects and work independently.
Strong written and verbal communication skills.
What You Will Need:
Requires a Bachelor's Degree and a minimum 5 years of prior relevant experience or an Associate's Degree and a minimum 7 years relevant experience. (Relevant experience may be substituted for formal education or advanced degree.)
Relevant experience coming from a healthcare provider, payor, professional business services or an outsourcing company.
What Would Be Nice To Have:
PC skills in a Windows environment.
Knowledge and utilization of desktop applications to include Word and Excel.
Ability to initiate and follow through on projects and work independently.
Strong written and verbal communication skills.
Revenue Cycle experience along with knowledge of managing key performance indicators.
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The annual salary range for this position is $61,000.00-$101,000.00. Compensation decisions depend on a wide range of factors, including but not limited to skill sets, experience and training, security clearances, licensure and certifications, and other business and organizational needs.What We Offer:
Guidehouse offers a comprehensive, total rewards package that includes competitive compensation and a flexible benefits package that reflects our commitment to creating a diverse and supportive workplace.
Benefits include:
Medical, Rx, Dental & Vision Insurance
Personal and Family Sick Time & Company Paid Holidays
Position may be eligible for a discretionary variable incentive bonus
Parental Leave
401(k) Retirement Plan
Basic Life & Supplemental Life
Health Savings Account, Dental/Vision & Dependent Care Flexible Spending Accounts
Short-Term & Long-Term Disability
Tuition Reimbursement, Personal Development & Learning Opportunities
Skills Development & Certifications
Employee Referral Program
Corporate Sponsored Events & Community Outreach
Emergency Back-Up Childcare Program
About Guidehouse
Guidehouse is an Equal Opportunity Employer–Protected Veterans, Individuals with Disabilities or any other basis protected by law, ordinance, or regulation.
Guidehouse will consider for employment qualified applicants with criminal histories in a manner consistent with the requirements of applicable law or ordinance including the Fair Chance Ordinance of Los Angeles and San Francisco.
If you have visited our website for information about employment opportunities, or to apply for a position, and you require an accommodation, please contact Guidehouse Recruiting at 1-571-633-1711 or via email at [email protected]. All information you provide will be kept confidential and will be used only to the extent required to provide needed reasonable accommodation.
All communication regarding recruitment for a Guidehouse position will be sent from Guidehouse email domains including @guidehouse.com or [email protected]. Correspondence received by an applicant from any other domain should be considered unauthorized and will not be honored by Guidehouse. Note that Guidehouse will never charge a fee or require a money transfer at any stage of the recruitment process and does not collect fees from educational institutions for participation in a recruitment event. Never provide your banking information to a third party purporting to need that information to proceed in the hiring process.
If any person or organization demands money related to a job opportunity with Guidehouse, please report the matter to Guidehouse’s Ethics Hotline. If you want to check the validity of correspondence you have received, please contact [email protected]. Guidehouse is not responsible for losses incurred (monetary or otherwise) from an applicant’s dealings with unauthorized third parties.
Guidehouse does not accept unsolicited resumes through or from search firms or staffing agencies. All unsolicited resumes will be considered the property of Guidehouse and Guidehouse will not be obligated to pay a placement fee.
Skills Required
- Bachelor's degree and at least 5 years of relevant experience
- Associate's degree and at least 7 years of relevant experience
- Relevant experience in healthcare provider, payor, professional business services, or outsourcing organizations
- PC skills in a Windows environment
- Knowledge and use of Microsoft Word and Microsoft Excel
- Strong leadership and management skills
- Strong written and verbal communication skills
- Interpersonal, organizational, delegation, and analytical skills
- Ability to initiate and complete projects independently
- Revenue cycle experience and knowledge of key performance indicators
Guidehouse Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Guidehouse and has not been reviewed or approved by Guidehouse.
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Healthcare Strength — Feedback suggests the benefits package includes broad medical, dental, vision, prescription, life, and disability coverage, which is often seen as a strong foundational offering. Access to HSA/FSA options further supports day-to-day healthcare and dependent-care needs.
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Parental & Family Support — Feedback suggests parental leave and adoption assistance are available, alongside an emergency back-up childcare program. These offerings indicate meaningful support for employees managing family responsibilities.
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Wellbeing & Lifestyle Benefits — Feedback suggests flexible work options and counseling/EAP-style support are part of the broader rewards mix. Additional lifestyle-oriented perks like community events and referral programs are also described as available in some contexts.
Guidehouse Insights
What We Do
Guidehouse is a leading global provider of consulting services to the public sector and commercial markets, with broad capabilities in management, technology, and risk consulting. By combining our public and private sector expertise, we help clients address their most complex challenges and navigate significant regulatory pressures focusing on transformational change, business resiliency, and technology-driven innovation. Across a range of advisory, consulting, outsourcing, and digital services, we create scalable, innovative solutions that help our clients outwit complexity and position them for future growth and success. The company has more than 12,000 professionals in over 50 locations globally. Guidehouse is a Veritas Capital portfolio company, led by seasoned professionals with proven and diverse expertise in traditional and emerging technologies, markets, and agenda-setting issues driving national and global economies.
